Exceptional Service Jobs in Washington DC

75,594 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

PT Sale Associate

Company: Trek Bicycle

Location: Washington DC

Posted Dec 29, 2024

Trek is an awesome place to work with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Come join us!

Events and Social Responsibility Specialist

Company: Truth Initiative

Location: Washington DC

Posted Dec 30, 2024

The Specialist Events and Social Responsibility role is a key player in ensuring successful internal and external events by handling logistical details, vendor coordination, and onsite support. The Specialist will work closely with the team to contribute to the smooth execution of organizational meetings and events.

Senior Lead Software Engineer, Tech Lead- Full Stack (Java, AWS)

Company: Capital One

Location: Washington DC

Posted Dec 28, 2024

Capital One is seeking a Senior Lead Software Engineer to lead a portfolio of technology projects and a team of developers. The role involves staying on top of tech trends, collaborating with digital product managers, and utilizing various programming languages and AWS tools. The ideal candidate should have at least 6 years of experience in software engineering, with a bachelor's degree. Preferred qualifications include a master's degree, 9+ years of experience in JavaScript, Java, TypeScript, SQL, Python, or Go, and 4+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service.

Customer Success Manager - Air Force

Company: Yurts

Location: Washington DC

Posted Dec 28, 2024

Yurts is a Generative AI product that aims to unlock unstructured, hard-to-find, disconnected data and turn it into a secure knowledge management platform. The company was born from a partnership with the Department of Defense and offers secure, innovative solutions for federal customers. They are looking for bold thinkers and doers to join them in redefining how teams harness AI for productivity and performance. The role involves building relationships with federal government stakeholders, leading customer onboarding, ensuring renewals, providing feedback, advocating for customers, and managing issues.

Technical Recruiter, Remote

Company: Aledade

Location: Washington DC

Posted Dec 30, 2024

The job description for a Technical Recruiter at Aledade highlights the opportunity to shape the future technology and engineering teams, own the entire recruiting life cycle, collaborate with hiring managers, and serve as a talent advisor. The role requires 5+ years of recruiting experience, strong sourcing skills, and deep understanding of interviewing best practices. Aledade is a public benefit corporation focused on empowering independent primary care and offers a comprehensive benefits package.

Product Manager - Sales

Company: GEICO

Location: Washington DC

Posted Dec 28, 2024

GEICO is looking for a customer-obsessed and results-oriented individual to join their growing product team as a hybrid role with locations in Washington DC, Fredericksburg VA, San Jose, San Francisco CA, Seattle WA. The ideal candidate should be experienced, energetic, and have a strong understanding of frontend experience capabilities and downstream services. They should be able to work crossfunctionally, synthesize information, own and prioritize the long-term product roadmap, and influence stakeholders. The role offers a competitive salary and benefits package.

Associate General Counsel Strategy and Procurement

Company: Surescripts

Location: Washington DC

Posted Dec 28, 2024

The job description for the Associate General Counsel Strategy and Procurement at Surescripts highlights the role's focus on legal support for the Growth department, managing and overseeing legal documentation for various agreements, and providing counsel for procurement, corporate strategy, and business development matters. The position emphasizes team leadership, training, and developing attorneys, as well as managing complex projects and collaborating with other departments. The company values creativity, practicality, and cross-functional partnerships, and offers a flexible work environment with competitive compensation and benefits.

Senior Federal Program Manager

Company: Virtru

Location: Washington DC

Posted Dec 28, 2024

Virtru is a leading data protection provider backed by reputable venture capital firms. They are committed to changing data privacy rules and offer end-to-end encryption for various data sharing platforms. The company values respect for people and data, and their motto is 'Respect the people, respect the data, respecting data means keeping it secure and protected at all times across its entire lifecycle.' Virtru is looking for a Senior Federal Program Manager to lead and manage federal projects, ensuring project goals, schedules, and budgets align with customer expectations. The ideal candidate should have strong leadership skills, technical understanding, and the ability to allocate resources effectively while maintaining compliance.

Lead/Senior Tech

Company: Bridgestone Americas

Location: Washington DC

Posted Dec 29, 2024

Bridgestone Retail Operations is a place to build a career with a focus on serving society with superior quality. They offer competitive pay, formal training, performance incentives, paid vacation, healthcare packages, and a 401k plan. They value diversity and offer continuous training and mentorship. The Senior Technician position requires technical expertise, leadership, and mentoring skills. They offer a performance-based compensation model and continuous onboarding. They are committed to corporate social responsibility and offer a supportive and engaging work environment.

Director, Product Management - Enterprise Consumer Platforms

Company: Capital One

Location: Washington DC

Posted Dec 28, 2024

The text describes a high-level position at Capital One, Director Product Management, in their Enterprise Consumer Platforms department. The role involves delivering transformative customer experiences, building platforms, creating engaging digital experiences, and shaping the customer experience strategy. The ideal candidate should be intellectually curious, a communicator and influencer, a doer, passionate about customers, a learner, and a team player with at least 7 years of experience in digital product management and a bachelor's degree.

Equity Research Analyst (Generalist)

Company: Sands Capital

Location: Washington DC

Posted Dec 30, 2024

Sands Capital is seeking a Research Analyst with strong domain expertise in Consumer, Industrial, and Technology sectors to join their Investment Team. The role involves identifying and recommending businesses that meet Sands Capital's six investment criteria. The ideal candidate should have 7+ years of investment experience, deep domain expertise, a strong investing track record, and highly effective communication skills. The position is based in Arlington, Virginia, with a hybrid schedule of 23 days per week in-office on Tuesdays and Wednesdays.

Senior Influencer Marketing Manager

Company: Movers+Shakers

Location: Washington DC

Posted Dec 30, 2024

The text describes a job opportunity for a veteran Influencer Marketing Associate Director to work closely with a growing team of entrepreneurially-minded people on digital marketing campaigns across various industries. The role requires managing influencer campaigns, building relationships with creators, and staying updated on the latest influencer marketing trends. The company is a remote-first culture with hubs in LA and NYC, and the role requires some travel or time on-site.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages