Exceptional Service Jobs in Washington DC

75,594 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Splunk SOAR Engineer - TS/SCI with FS Poly | McLean, VA

Company: Optiv

Location: Washington DC

Posted Dec 25, 2024

The text describes a role for a Splunk SOAR Engineer at Optiv + ClearSharks. The role involves delivering success for customers, developing corporate strategy, training and fine-tuning skills, managing team members, engaging in engagement delivery, and automating issue resolution. The ideal candidate should have an active TSSCI clearance, proven experience with Splunk SOAR, strong background in developing and maintaining automation playbooks and scripts, security certification, experience operating in classified environments, and robust understanding of identity SIEM cybersecurity and infrastructure concepts. The role also requires strong interpersonal skills, ability to work collaboratively in a team, and experience leading an engineering team.

Assistant Manager of Billing

Company: Crowell & Moring

Location: Washington DC

Posted Dec 25, 2024

The job description is for an Assistant Manager of Billing at Crowell & Moring LLP. The role involves leading billing operations, ensuring efficiency, accuracy, and adherence to firm policies. The position requires supervising a team, managing daily operations, and handling reporting requirements. The qualifications include a Bachelor's degree in Accounting or related field, at least 5 years of experience in billing with supervision, and advanced knowledge of accounting concepts and account systems.

Network Engineer

Company: CACI International Inc

Location: Washington DC

Posted Dec 25, 2024

CACI is seeking a Network Engineer with at least 7 years of experience in Cisco Firewalls, Palo Alto Firewalls, Cisco Wireless Technologies, Networking monitoring solutions, and Cloud Service Providers like AWS, Azure, and GCP. The ideal candidate will have a Bachelor's or Master's degree in Computer Science or a related discipline, or a PhD. The position offers a competitive salary range of $94,400 to $198,300.

Senior UX Researcher

Company: GEICO

Location: Washington DC

Posted Dec 25, 2024

GEICO is seeking a highly skilled and experienced Senior Researcher for their UX Research team. The role is a hybrid position requiring 3 days a week onsite at various locations. The job involves collaborating with cross-functional teams, executing research studies, and advocating for user-centered design principles.

Sales and Design Consultant

Company: California Closets BC

Location: Washington DC

Posted Dec 25, 2024

California Closets is a company that specializes in custom organizational solutions and exceptional service. They believe that home should be a source of creativity, comfort, and connection. The Sales and Design Consultant role is crucial to delivering highly personalized whole-home design solutions and exceptional service. The company offers a fun, creative, and inclusive work environment, a generous compensation package, health insurance, 401k retirement plan, company leads, a company-issued cell phone, and mileage reimbursement. The duties and responsibilities include commuting to customers' homes, meeting sales targets, following up with customers, collaborating with the installation team, managing a portfolio of projects, and having interior design education or direct industry experience.

Senior Staff Engineer

Company: GEICO

Location: Washington DC

Posted Dec 25, 2024

GEICO is seeking an experienced Engineer to drive their insurance business transformation by creating a tech organization with engineering excellence as its mission. The Senior Staff Engineer will focus on multiple areas, provide leadership, and influence product direction. They will work on building enterprise-class business applications, ensuring quality, usability, and performance. The role involves designing sessions, code reviews, and utilizing various programming languages, tools, and services.

Sr Executive Assistant, Secure Federal Operations

Company: T-Mobile

Location: Washington DC

Posted Dec 25, 2024

The text describes a job posting for a Senior Executive Assistant position at T-Mobile. The role requires advanced administrative skills, research, data analysis, and management of executive schedules. The qualifications include an Associates or Bachelors degree, 7 years of supporting executive leaders, and organizational skills. The role requires US citizenship and a security clearance. The base pay range is $3171-$5720, with a corporate bonus target of 10. The benefits include medical, dental, and vision insurance, a 401k, employee stock grants, and paid time off.

Territory Manager - Seattle

Company: Hewlett Packard Enterprise

Location: Washington DC

Posted Dec 25, 2024

The role of Territory Manager, Seattle is a remote position with Hewlett Packard Enterprise. The candidate will focus on developing a long-term sales pipeline, providing support to account managers, and selling complex products or solutions to customers. The ideal candidate should have 12+ years of related sales experience, a university degree, and expertise in the given field. The role requires strong knowledge of products, competitors, and industry trends. The candidate should be able to balance strategic and tactical pursuits, collaborate with account leads, and work effectively with partners to drive additional revenue.

Senior Engineer

Company: GEICO

Location: Washington DC

Posted Dec 25, 2024

GEICO is seeking an experienced Senior Engineer to drive their insurance business transformation and maintain high-quality technology products and services. The ideal candidate has broad and deep technical knowledge and experience with various programming languages, version control, and big data technologies. The role involves designing and building scalable resilient distributed systems, data governance solutions, and data quality solutions.

Help Desk Technician I

Company: GAMA-1 Technologies

Location: Washington DC

Posted Dec 25, 2024

We are seeking a candidate with IT support experience to provide technical support to approximately 300 users. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. The position is on-site in Silver Spring, MD, with the possibility of limited telework. The candidate will be responsible for providing IT desktop support, addressing assigned incidents and problems, and maintaining records of daily data communication transactions. The candidate should be knowledgeable with Windows 10 and 11 Operating Systems, MS Office Applications, Google Mail and Google Applications, and Trellix GoverLan Cisco Secure VPN.

Senior Staff Manager- Site Reliability Engineering

Company: GEICO

Location: Washington DC

Posted Dec 25, 2024

The text describes a Senior Manager position in Site Reliability Engineering. The role involves managing projects, collaborating with teams, crafting documentation, addressing technical gaps, and driving process improvements. The ideal candidate should have deep technical expertise and fluency in at least one modern programming language. The position offers a competitive salary and benefits package.

Client Account Specialist

Company: Hogan Lovells

Location: Washington DC

Posted Dec 25, 2024

The Client Account Specialist is responsible for complete ownership of the billing and collections cycle for designated portfolios of client matters. They establish and maintain professional relationships with lawyers, business services personnel, and clients to ensure compliance with both lawyer and client specifications. They manage all billing and collections processes from engagement to collections with tact, diplomacy, and effective negotiation skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages