Exceptional Service Jobs in Washington DC

75,594 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

HR Technology Lead

Company: HARAMAIN SYSTEMS INC.

Location: Washington DC

Posted Dec 24, 2024

The HR Technology Lead role at Haramain Systems Inc is a pivotal position that involves conducting high-level research, developing strategic insights, and guiding senior executives on optimizing HR technology to enhance organizational effectiveness. The role requires a Bachelor's degree in HR Business Administration or a related field, minimum of 10 years in HR with extensive experience in HR operations and HRIS implementations, and deep understanding of HR technology trends.

Quality Assurance Specialist III

Company: Precision For Medicine

Location: Washington DC

Posted Dec 24, 2024

The Quality Assurance Specialist III position at Precision Medicine Group involves providing advanced-level hands-on support from a regulated systems perspective in a GxP laboratory services and kitting production environment. The role includes product label control, internal auditing, quality inspection, release of raw materials, in-process materials, finished products, and critical components. The position also involves providing backup for the document and record control system, and extended work hours may be necessary. Essential duties include maintaining GxP quality systems, logging and tracking of events, working with end-users on thorough documentation of quality system events, and corrective and preventive action (CAPA). The position also involves participating in audit programs, employee training, document and record control, and leading departmental projects. The role requires a Bachelor's Degree or equivalent combination of education and experience, 4 years of related experience in a life science regulated environment, and knowledge of root cause analysis tools and application. The position offers a competitive salary range of $75,000 - $110,000 USD.

Quality Assurance Specialist II

Company: Precision For Medicine

Location: Washington DC

Posted Dec 24, 2024

The Quality Assurance Specialist II position involves providing intermediate-level hands-on support from a regulated systems perspective in a GxP laboratory services and kitting production environment. Activities include product label control, internal auditing, quality inspection, release of raw materials, in-process materials, finished products, and critical components. The position is responsible for providing backup for the document and record control system and may require extended work hours. Essential duties include maintaining GxP quality systems, managing assigned activities, logging and tracking of events, and working with end-users on documentation of quality system events.

VP, Federal Sales

Company: Synack

Location: Washington DC

Posted Dec 24, 2024

Synacks Penetration Testing as a Service platform manages customers' attack surfaces by discovering new assets, performing pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. They are committed to making the world more secure by harnessing a talented vetted community of security researchers. Their PTaaS platform has uncovered over 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and US agencies in a FedRAMP Moderate Authorized environment.

Manager Market Intelligence (FIELD)

Company: PulteGroup

Location: Washington DC

Posted Dec 24, 2024

The job description for a Real Estate Market Analyst position at PulteGroup is detailed, outlining the responsibilities, required skills, and qualifications for the role. The position offers a competitive salary range and benefits package, including a 401k plan, medical insurance, and paid time off. The company values diversity and inclusion and provides tuition reimbursement and an Employee Assistance Program.

Behavioral Health Case Manager - Washington, D.C.

Company: UnitedHealth Group

Location: Washington, DC

Posted Dec 24, 2024

The Optum Dual Special Needs Plan (Optum at Home) is offering a field-based role in Washington D.C. for clinicians to provide intensive interventions in members' homes. The program combines Optum trained clinicians with the member's Primary Care Provider and other professionals to deliver comprehensive care. The role involves patient assessments, case management, and coordination of benefits and transitions between various care areas. The primary responsibilities include making patient assessments, managing behavioral health cases, and communicating with members with complex medical needs. The ideal candidate should be an independently licensed clinician with a Master's degree in a related field or an RN with 2+ years of behavioral health experience. UnitedHealth Group offers a competitive salary range, comprehensive benefits, and opportunities for growth.

Union HVAC Journeyman

Company: CBRE

Location: Washington, DC

Posted Dec 24, 2024

Global Workplace Solutions (GWS) is seeking a certified refrigerant technician with at least 4 years of experience as a control technician. The role involves operating, repairing, and maintaining Siemens Building Technology-Landis Division Systems 600 and Johnson Controls METASYS Network Control unit systems. Responsibilities include performing preventive maintenance, monitoring utility consumption, and ensuring continuous operation of building EMCS and HVACR equipment. CBRE, the employer, values diversity, offers competitive benefits, and provides opportunities for career growth.

Compliance Analyst- Originations

Company: NewRez

Location: Washington DC

Posted Dec 24, 2024

The text describes a job position for a Compliance Analyst in Originations at a company. The role involves supporting the company's compliance management plan, assisting in policy and procedure development, addressing compliance matters, supporting new product launches, and coordinating technology updates. The position requires 24 years of mortgage legal and compliance experience, a bachelor's degree, and excellent communication skills. The company offers various benefits and a corporate social responsibility program.

Process Flow Specialist

Company: Crown Cork & Seal USA

Location: Fort Washington, PA

Posted Dec 24, 2024

Crown is seeking a Graphics Process Flow Specialist to join their World-Class team in Ambler, Pennsylvania. The role involves developing and implementing Esko Webcenter and Automation Engine workflows, managing cross-functional relationships, and providing user support for graphic application-related issues. Requirements include 3-5 years of experience with Esko Webcenter, advanced computer skills, and strong project management skills.

Personal Banker - Friendship Heights

Company: Wells Fargo

Location: Washington, DC

Posted Dec 24, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The bank emphasizes a supportive work environment with competitive salary, robust benefits, and programs for work-life balance. Wells Fargo has been recognized as one of the top workplaces for career growth in the U.S. by LinkedIn. The role requires customer interaction, understanding of bank products, and compliance with the S.A.F.E. Mortgage Licensing Act. Qualifications include customer service experience, ability to handle complex transactions, and proactive engagement with customers. The position offers comprehensive benefits and a competitive pay range.

Branch Operations Lead (New Build) Palisades Macarthur - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 24, 2024

The job posting is for a Branch Operations Lead Trainee in Branch Banking. The role involves collaborating with the Branch Manager and employees to ensure accurate and efficient customer transactions, while maintaining a welcoming and friendly service. The successful candidate will help customers make the most of their money through education and advice, tailored to their financial needs. Key responsibilities include setting the branch environment for an exceptional customer experience, engaging with clients, managing cash devices, and supporting the Branch Manager in all aspects of branch operations. The ideal candidate should be detail-oriented, organized, and able to multi-task, with a dedication to following policies and procedures. Preferred qualifications include demonstrated ability to connect with customers, influence team members, and have some experience in branch banking or related fields. The company, Chase, is a leading financial services firm committed to creating engaged, lifelong relationships with customers and promoting diversity and inclusion.

Senior Technical Account Manager, Federal (Penetration Testing)

Company: Synack

Location: Washington DC

Posted Dec 24, 2024

Synacks Penetration Testing as a Service platform manages customers attack surfaces by discovering new assets, pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. They are committed to making the world more secure by harnessing a talented vetted community of security researchers to deliver continuous penetration testing and vulnerability management with actionable results. They have uncovered more than 71,000 exploitable vulnerabilities to date protecting a growing list of Global 2000 customers and US agencies in a FedRAMP Moderate Authorized environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages