Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Customer Success Manager

Company: Merlin International

Location: Washington DC

Posted Dec 17, 2024

Merlin Group is a network of companies that invests in, enables, and scales technology companies with disruptive cyber solutions. They aim to accelerate time to revenue for cyber companies and make cyber innovations more accessible to the US Government and critical infrastructure markets. They are looking for a Customer Success Manager to ensure long-term success and satisfaction of customers by building strong relationships, understanding their needs, and driving value through effective use of their products and services.

Executive Assistant, Bethesda Maryland

Company: Aledade

Location: Washington DC

Posted Dec 17, 2024

The Executive Assistant role at Aledade involves managing calendars, compiling data, serving as a first point of contact for various departments, and providing administrative support to a team of 24 executives. The role offers a hybrid work environment, a competitive benefits package, and a commitment to diversity and inclusion.

Accounts Receivable Specialist

Company: B.F. Saul Company

Location: Washington DC

Posted Dec 17, 2024

Saul Centers Inc is a real estate investment trust that operates and manages a portfolio of community and neighborhood shopping centers and office properties. The company's primary strategy is to grow through renovations and expansions of its shopping centers. The company offers competitive benefits and perks, including health insurance, 401k with company match, paid time off, and bonus incentives. The company is looking for an Accounts Receivable Specialist with 3-5 years of relevant experience. The position involves processing daily lockboxes, monitoring and recording tenant cash receipts, and assisting with moving checks to correct tenant accounts. The company offers equal opportunity and is an equal opportunity employer.

Proposal Manager - REMOTE

Company: Strategic Resolution Experts

Location: Washington DC

Posted Dec 17, 2024

This is a remote position at SRE that involves delivering organizational transformation services to the federal government. The role requires professional consultants who share SRE's mission of service and vision of leaving the world a better place. The Proposal Manager will oversee all proposal activities, including developing content, managing the RFPRFQRFI process, and coordinating the submission of RFPRFQRFI questions. They will also gain and maintain a conversant knowledge of the company's services and approaches, and create proposal templates with standard styles and elements.

Account Executive - Boost Mobile

Company: EchoStar

Location: Washington DC

Posted Dec 17, 2024

The text is about DISH, a company that has been in the connectivity business for over 40 years. They offer various services including satellite television, livestreaming, on-demand programming, smart home installation, mobile plans, and products. They are also building America's First Smart Network. The Retail Wireless team is redefining consumer expectations through new platforms, business models, and ways of thinking. They are emerging as the nation's fourth facilities-based wireless carrier and a disruptive force in the market.

Manager, IT Operations and Support

Company: The Washington Post

Location: Washington DC

Posted Dec 17, 2024

The Manager IT Operations and Support plays a critical role in ensuring The Washington Post's technology infrastructure operates smoothly, efficiently, and securely. The role is motivated by a desire to drive excellence in IT service delivery, constantly improve end-user experiences, and implement innovative technology solutions. The Manager will help align IT support services with business needs, spearhead initiatives that enhance productivity, collaboration, and security, and manage various IT systems and services.

Senior Solution Architect

Company: Axxum Technologies

Location: Washington DC

Posted Dec 17, 2024

The text describes a job posting for a Senior Solution Architect position at Cycurion Inc. The role involves designing and implementing innovative solutions that integrate Salesforce with Azure, collaborating with cross-functional teams, and ensuring high performance, security, and scalability. The ideal candidate should have a strong background in programming languages and cloud platforms, as well as excellent problem-solving skills and communication abilities.

Senior Associate Technical Consultant-Network

Company: AHEAD

Location: Washington DC

Posted Dec 17, 2024

AHEAD is an equal opportunity employer that values diversity and enriches ideas and perspectives. They offer competitive employment benefits, including medical, dental, and vision insurance, a 401k, paid company holidays, paid time off, and paid parental and caregiver leave. They prioritize creating a culture of belonging and have a collaborative team working with customers technical staff to gather technical requirements and design and implement LAN WAN communication. They offer continuous learning opportunities and have a minimum of 12 years of experience with a CCNA certification or equivalent work experience.

Associate Financial Advisor - North King Co/Snohomish Co

Company: BECU

Location: Washington DC

Posted Dec 17, 2024

The text describes the role of an Associate Financial Advisor at BECU, a community credit union with over 85 years of history. The role involves providing personalized investment services and recommendations to member clients, collaborating with other financial advisors, and engaging in business development activities. The advisor is expected to meet sales production goals, provide exceptional member service, and maintain meticulous records of member-client interactions.

Data Scientist

Company: MAXISIQ

Location: Washington DC

Posted Dec 17, 2024

MAXISIQ is seeking a Data Scientist with experience in data management applications, programming skills, and knowledge of ICQL. The position is full-time and located in McLean, VA. The company, MAXISIQ IOMAXIS dba MAXISIQ, has been advancing the state of Cyber RDTampE since 2006, bringing together industry expertise in software, hardware, communications, and security.

Global Commercial Launch Services Director

Company: Rocket Lab

Location: Washington DC

Posted Dec 17, 2024

Rocket Lab is a global leader in launch and space systems, building and launching rockets and satellites for various customers, including government and commercial sectors. The company's Electron rocket has been reliable and frequently launched, and their next rocket, Neutron, will enable mega constellations of the future. Rocket Lab's business development team connects customers with mission solutions and works closely with them to understand their needs and develop tailored solutions. The Global Commercial Launch Services Director is responsible for capturing commercial revenue, business development, and sales to enable Rocket Lab's sustained operations and growth. The role requires a Bachelor's degree in engineering or business discipline, 12+ years of experience in the aerospace industry, and experience with proposal development and business capture.

Linux System Administrator - US Citizenship & TS/SCI Required Poly Required

Company: cFocus Software Incorporated

Location: Washington DC

Posted Dec 17, 2024

The job posting is seeking a Linux System Administrator with a minimum of a Bachelor's degree in Computer Science or a related field, and at least 7 years of experience with Linux, ELK Stack, and Splunk. The candidate must have an active TSSCI CI Poly clearance and DOD 8570 Level II Security+ certification. The duties include systems administration of the Enterprise Cross Domain Service ECDS system, experience with project long-range requirements for database administration and design, and recommending system improvements.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages