Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Senior Contracts Specialist

Company: Intact Technology

Location: Washington DC

Posted Dec 14, 2024

Intact Technology is seeking a Senior Contracts Specialist to join their team. The role involves supporting commercial and government contract and subcontract management activities, ensuring compliance with government regulations, and collaborating with internal teams. The successful candidate will have a Bachelor's degree in Business Administration or a related field, a minimum of 5+ years of experience as a Contracting Specialist, and strong knowledge of government procurement regulations.

Scrum Master (Hybrid Schedule)

Company: CACI International Inc

Location: Washington DC

Posted Dec 14, 2024

The job posting is for a Scrum Master Hybrid Schedule in the Information Technology category. The role requires 12+ years of experience in leading agile teams, process quality improvement, and change management. The team will deliver working software products through the agile SAFe methodology and implement Agile Scrum principles. The position offers a competitive salary range of $94,400 - $198,300.

CLM Functional SME

Company: i360technologies, Inc.

Location: Washington DC

Posted Dec 14, 2024

i360technologies is a growing GOVCON professional services company looking for motivated individuals to apply strategic problem-solving skills, excellent work ethic, and positive energy to an already first-class team. They offer unlimited professional growth and career possibilities. The job description is for Oracle Contract LifeCycle Management CLM functional SMEs to provide OampM support for an Oracle Federal Financials R12 shared service environment. The role involves supporting the Help desk, documenting trouble tickets, analyzing and resolving problems, providing functional help desk training, and planning cutover activities. The qualifications include 6+ years of functional experience in implementing and OampM support of Oracle CLM, hands-on experience with CLM, solid working knowledge of federal acquisition processes, and update daily work logs. The company is an Equal Opportunity Employer and offers competitive pay, robust benefits, and professional development opportunities.

Senior Systems Administrator/Engineer

Company: FINRA

Location: Washington DC

Posted Dec 14, 2024

The Senior Systems Administrator Engineer works under minimal supervision and performs manual and automated activities to ensure FINRA data centers meet defined quality standards. The job requires reviewing and analyzing process and system specifications, designing, implementing, maintaining, and administering operating systems and system software products. The employee is expected to ensure RAS metrics are sustained and improved, implement and update monitoring tools, and monitor system performance. They should document test plans, test and analyze equipment, and oversee implementation of security guidelines. The role also involves field level hardware repairs, interface with other teams, and document and communicate status in a timely manner.

Systems Support Engineer I (M-F 1130am-8pm)

Company: Red River

Location: Washington DC

Posted Dec 13, 2024

Red River Managed Services is seeking a Systems Support Engineer I to join their team at their headquarters in Chantilly, VA. The candidate will be responsible for working on a team at the Red River Service Desk, handling customer technical support requests and escalation, and maintaining user uptime and improving computing experiences through effective troubleshooting and problem identification. The ideal candidate must have at least one year of IT experience with IT administration and support, Windows desktop administration and management of Active Directory, DHCP, DNS, Office 365, and Intune. Preferred qualifications include a Bachelor's degree in a technical field, CompTIA A+ or Network+ certification, and Microsoft 365 Fundamentals and Administrator certifications.

Strategic Account Executive

Company: Everstream Analytics

Location: Washington DC

Posted Dec 14, 2024

Everstream Analytics is a company that provides risk scores and predictive insights for the supply chain industry. They aim to help global companies turn their supply chains into business-changing market-shifting competitive assets. The company's core values include audacity, grit, optimism, virtue, solidarity, and doing one's best. The Strategic Account Executive role at Everstream involves customer engagement and relationship development, opportunity development, presenting the solution to potential customers, driving commercial negotiations, and overseeing implementation and onboarding. The ideal candidate should have 7+ years of experience in an external sales or business development environment, strong presentation and hunting skills, and experience selling enterprise-wide software as a service solutions.

Sr. Manager, Creative Sync, LatAm & US Latin

Company: Warner Music Group

Location: Washington DC

Posted Dec 14, 2024

The job description for the Sr Manager Creative Sync LatAm amp US Latin role at Warner Music Group is for a professional to secure music sync rights for recorded music in various entertainment mediums, including Film, TV, Advertising, Gaming, and Promos. The role requires excellent communication skills, a strong understanding of rights and fees, and pre-established relationships with music supervisors and other industry professionals. The ideal candidate should have a bachelor's degree or equivalent experience in Music or Music Industry, experience in clearance, and knowledge in Google Workspace, Box, DISCO Metadata Research. The role also involves developing and implementing innovative programs to increase awareness of artists and songs in different entertainment mediums.

Director of Enablement

Company: HHAeXchange

Location: Washington DC

Posted Dec 14, 2024

HHAeXchange is a leading technology platform for home and community-based care, seeking a Director Enablement to drive enablement and market knowledge strategy. The role requires 10+ years of SaaS enablement experience, with a focus on building an enablement function supporting both go-to-market and operational functions in a fast-paced organization. The base salary range for this US-based full-time and exempt position is $160,000 - $175,000.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington DC

Posted Dec 14, 2024

The text describes a job posting for a Jewelry Consultant position at Brilliant Earth in Washington DC. The role involves providing exceptional customer service, utilizing sales strategies, and managing a high volume of sales leads. The ideal candidate should be able to work full-time, including weekends, and have a passion for customer service, exceeding sales targets, and attention to detail. The company offers competitive compensation, benefits, and a supportive work environment.

Sr. Accountant - Onsite

Company: NewRez

Location: Washington DC

Posted Dec 13, 2024

The position involves accounting for a variety of mortgage loan transactions within the NewRez loan origination accounting team. The role requires advanced spreadsheet skills to summarize, track, and reconcile transaction details from various sources. The primary job functions include reconciling and recording mortgage loan transactions, managing journal entry processes, preparing journal entries and account reconciliations, maintaining spreadsheet models and reports, interacting with business partners, working with internal and external auditors, and preparing financial reporting information. The position requires a Bachelor's Degree in Accounting or Finance, 13 years of related accounting experience, and proficiency in Microsoft Excel. The role is part of a fast-paced, complex environment and requires strong analytical and reconciliation skills.

Staff Frontend Developer - REMOTE

Company: GEICO

Location: Washington DC

Posted Dec 13, 2024

GEICO is seeking an experienced Engineer to drive their insurance business transformation and cocreate a culture of psychological safety and continuous improvement. The ideal candidate has lead level experience in frontend UI and backend systems development and is willing to lead and contribute across the stack.

Client Success Manager - Federal

Company: Juvare

Location: Washington DC

Posted Dec 13, 2024

Juvare is a worldwide leader in emergency preparedness and critical incident management technology. They help government agencies, corporations, healthcare facilities, academic institutions, and volunteer organizations leverage real-time data to manage incidents faster and more efficiently, protecting people, property, and brands. They are an AWS partner certified in Public Safety and Disaster Response. The Client Success Manager (CSM) role is to be the primary resource for advice on meeting clients' business or program goals with the use of Juvare solutions, driving client adoption, and ensuring client satisfaction.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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