Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Senior Staff Engineer, Operations-Associate Experience Portal, Content & Search

Company: GEICO

Location: Washington DC

Posted Dec 12, 2024

GEICO is seeking a Senior Staff Engineer Operations to guide the strategy and engineering work within the Associate Experience Portal team. The ideal candidate will have strong experience in CMS delivery, search solutions, and project management. The role involves building solutions with complex systems and tooling, collaborating with engineering peers and business stakeholders, and reporting on progress for key projects.

Senior Manager, Engineering Operations-Associate Experience Portal

Company: GEICO

Location: Washington DC

Posted Dec 12, 2024

The text describes a job opening for a Senior Manager of Engineering Operations at GEICO. The role involves managing content management systems, leading a team, and delivering projects on time and within budget. The ideal candidate should have experience in program and project management, content management, and business acumen. The position requires strong communication skills and the ability to work with various stakeholders. The annual salary range is $13,000,000 to $26,000,000.

Senior Network Architect SME

Company: Leidos

Location: Washington DC

Posted Dec 12, 2024

The job posting is for a Network Architect SME with a focus on Cisco switching and routing, traffic engineering, and network operations. The role involves leading a team, ensuring service availability, and providing technical guidance. The position requires 100% onsite work and may allow for partial remote work in the future.

DEI Implementation Specialist

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 12, 2024

Steel Point Solutions is a certified SBA 8a HUBZone Small Disadvantaged Business SDB and WOSB company seeking a DEIA Implementation Specialist to support DEIA initiatives across the organization. The role involves developing and implementing a comprehensive DEIA governance structure, engaging with senior executives, and communicating progress to stakeholders. The company offers a comprehensive benefits package and the salary range is $110,000 - $115,000 USD.

Consulting and Operations Associate

Company: Rubris Inc.

Location: Washington DC

Posted Dec 12, 2024

Rubris is hiring a Consulting and Operations CampO Associate to assist with project delivery and management, client communication, data management, and project planning. The role requires a Bachelor's or Master's degree in a related field, at least 1 year of professional experience, and strong Excel, SQL, and communication skills. The position is based in the Eastern or Central time zones.

2025 Autonomous Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 12, 2024

The Aerospace Corporation is seeking an Autonomous Systems Engineer to work on advanced autonomy research and direct program support for various vehicles. The position requires a Bachelor's or Master's degree in a relevant STEM field, industry experience, and a strong background in autonomous systems or robotics. The successful candidate will have the opportunity to work on a variety of space programs and contribute to the development of highly autonomous space vehicles.

Staff Engineer Java - C# (REMOTE)

Company: GEICO

Location: Washington DC

Posted Dec 12, 2024

The text describes a Staff Engineer position at GEICO with a focus on leadership, technical expertise, and problem-solving. The ideal candidate should have broad and deep technical knowledge, experience with microservices, REST APIs, and cloud architecture. The role offers a competitive salary, benefits, and a positive work environment.

Senior Cloud Engineer with Service Mesh and Cloud Networking Focus (m/f/x)

Company: Dynatrace

Location: Washington DC

Posted Dec 12, 2024

The job description for a MultiCloud Networking | Service Mesh on Kubernetes role at Dynatrace is for a highly skilled individual with experience in computer networking, cloud networking (AWS, GCP, Azure), Kubernetes, and service mesh solutions. The role requires a Bachelor's or Master's degree in Computer Science or a related field, as well as proven knowledge in implementing and managing a service mesh solution, Git, Docker, Helm, PKI systems, network protocols, application load balancing, and Git/IaC tools like Terraform. The role also offers attractive compensation packages, stock purchase options, and a hybrid working setup.

Community Experience Associate (New Homes)

Company: Van Metre Companies

Location: Washington DC

Posted Dec 12, 2024

The job posting is for a Community Experience Associate at Van Metre Homes, a company known for its exceptional homebuying experience and community appearance. The role involves conducting engaging tours, prospect outreach, product expertise, traffic management, sales operations, record maintenance, and community appearance. The company values integrity, ownership, respect, diversity, innovation, teamwork, community, work-life balance, and philanthropy.

Senior Sales Manager - MassMutual

Company: MGM Resorts International

Location: Washington DC

Posted Dec 12, 2024

The job posting for Senior Sales Manager at MGM Resorts International is seeking an enthusiastic individual to create unique and showstopping experiences for guests. The primary responsibility is to identify and secure group bookings, drive Rooms and Catering revenue, and maintain an understanding of property meeting space outlets and venue capabilities. The ideal candidate should be proficient in PC software, have excellent customer service skills, and be able to communicate effectively in English. The job offers wellness incentive programs, access to company discounts, free meals, and healthcare benefits.

Office Receptionist

Company: BryceTech

Location: Washington DC

Posted Dec 12, 2024

BryceTech is a company that has been delivering mission and business success since 2017. They combine core competencies in analytics and engineering with domain expertise to help government agencies, Fortune 500 firms, and investors manage complex programs, develop IT tools, and forecast critical outcomes. They offer proprietary research-based models for evidence-based decision making and cultivate a culture of engagement and partnership with their clients. They are an Equal Opportunity Employer.

Distinguished Engineer – Associate Experience Portal

Company: GEICO

Location: Washington DC

Posted Dec 12, 2024

GEICO is seeking an experienced Engineer to drive their insurance business transformation and create a culture of psychological safety and continuous improvement. The role requires strong engineering design experience, thought leadership, and experience with CMSs. The Distinguished Engineer will focus on multiple areas, provide technical leadership, and collaborate with various teams to solve complex problems.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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