Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Summer Internship (Horticulture Plant Health Care Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC is offering a Summer Internship Program for Horticulture Plant Health Care Aide, providing hands-on professional experience, training, and exposure to careers in public service on Capitol Hill. Eligible candidates must be U.S. Citizens or lawful permanent residents, at least 16 years old by June 30, 2025, and currently enrolled in a relevant field of study. The program is limited to three years of participation. Requirements include passing a drug test, having a valid driver's license, and undergoing a background investigation and E-Verify process.

Summer Internship (Horticulture Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC is offering a Summer Internship Program for Horticultural Aides, providing hands-on professional experience, training, and exposure to careers in public service on Capitol Hill. Eligible candidates must be U.S. Citizens or lawful permanent residents, at least 16 years old by June 30, 2025, and currently enrolled in a college or university with a major in horticulture, biology, or a related field. The program is limited to a total of three years. Candidates must pass a drug test and undergo a background investigation. This is an Excepted Service Position in the Architect of the Capitol, a Legislative Branch agency, and is not in the Bargaining Unit. The Architect of the Capitol is an E-Verify Participant and an Equal Opportunity Employer.

Supervisory International Broadcaster (China)

Company: Other Agencies and Independent Organizations - U.S. Agency for Global Media

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The text describes a job opening at the United States Agency for Global Media (USAGM) within Voice of America (VOA), China Division. The role involves overseeing the Division's programming, marketing, management, budget, and administrative issues. The incumbent will also need to handle changing priorities and initiatives in international broadcasting. Key requirements include U.S. citizenship, fluency in English and Mandarin or Cantonese, and at least one year of specialized experience in strategic planning, programming production, audience research, budget management, and expertise in China-related topics. The position is supervisory, requiring a one-year probationary period, and may involve working nights, weekends, and holidays.

Laboratory Assistant

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Dec 07, 2024

The Lab Assistant role involves performing pre-analytic phases of lab testing, including specimen collection and processing. Duties also encompass customer service, data entry, and maintenance tasks. The position requires a high school diploma or GED, and specific certifications within six months of hire. Preferred qualifications include recent phlebotomy program completion or relevant experience.

Telecommunication Specialist

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 07, 2024

The Telecommunication Specialist position is available at Bonneville Power Administration in Vancouver, WA. The role involves designing telecommunication circuits, providing technical leadership, and supporting construction activities for the Bulk Electric System. The job requires U.S. citizenship, e-Verify participation, and successful completion of a background check. Specialized experience of at least one year in communications systems is necessary. Vancouver is praised for its downtown, nature parks, and outdoor activities. The U.S. Department of Energy fosters a diverse and inclusive workplace.

Gastroenterology- Hospitalist (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Dec 07, 2024

Providence Sacred Heart Medical Center in Spokane, Washington, is recruiting a Gastroenterology Hospitalist. This role offers autonomy, advanced equipment, and opportunities for research. The compensation is between $270,000 and $300,000 per year, with a schedule of 1 month on, 1 month off, no nights or weekends. Spokane, the location, offers a high quality of life with clean air, water, and outdoor activities. Providence, the employer, is a nationally recognized healthcare organization committed to compassionate care.

Summer Internship (Accounting Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC offers a Summer Internship Program for Accounting Aides, providing hands-on professional experience, training, and networking opportunities. Eligible candidates must be U.S. citizens, at least 16 years old by June 30, 2025, and currently enrolled in a relevant field of study. The program is limited to three years of participation. Requirements include passing a drug test and undergoing a background investigation. This is an Excepted Service Position in the Architect of the Capitol, a Legislative Branch agency, and is not part of the Bargaining Unit. E-Verify participation is mandatory.

Clinical Psychologist

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 07, 2024

This job posting is for a Direct Hire position as the Director of Behavior Health, Psychology Services at the Defense Health Agency, Army Medical Center Madigan, located in Tacoma, WA. The role requires a Doctoral Degree in Clinical Psychology and one year of specialized experience in performing psychological evaluations, developing treatment plans, and providing counseling services. A current, active, unrestricted clinical license is mandatory. The position offers comprehensive federal benefits, relocation and incentive possibilities, and is subject to a one-year probationary period.

Summer Internship (Education Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC offers a Summer Internship Program for Education Aides, providing hands-on professional experience, networking, training, and exposure to careers in public service on Capitol Hill. Eligibility requires being a U.S. Citizen or lawful permanent resident seeking citizenship, at least 16 years old by June 30, 2025, and currently enrolled in high school, college, or university. Participation is limited to a total of three years. The position is an Excepted Service in the Architect of the Capitol, a Legislative Branch agency. It's a Drug-Free Workplace, requiring a drug test and satisfactory completion. A background investigation and E-Verify participation are also part of the process. The agency is an Equal Opportunity Employer, prohibiting discrimination based on various factors. Note that students won't receive benefits like paid leave, retirement, or health benefits, but can register for the Transit Subsidy benefit.

Social Worker - Program Coordinator (Caregiver Support Program)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Dec 07, 2024

This job posting details a position eligible for the Education Debt Reduction Program (EDRP), offering up to $200,000 in student loan payment reimbursement. The role requires U.S. citizenship, proficiency in English, and a Master's degree in Social Work from a CSWE-accredited school. The selected candidate must also have at least one year of experience equivalent to the GS-11 grade level, demonstrating advanced practice skills and judgment. The position involves program coordination, policy writing, multidisciplinary staff supervision, and training. It requires a valid state driver's license and the ability to operate a government vehicle. The role is in the Excepted Service and does not confer competitive status. Full-time employees earn annual leave based on their years of service. The position mandates COVID-19 vaccination for all VHA health care personnel.

IT Cybersecurity Specialist

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This position is within the U.S. Department of Justice's Office of Justice Programs, Office of the Chief Information Officer, IT Security Division. The role involves developing strategic cybersecurity plans and providing hands-on technical support. Key requirements include U.S. citizenship, a clean background check, and IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is needed, such as managing operations in a combined on-prem/cloud Security Operations Center (SOC), aligning security governance, and developing SOC strategies. No educational requirement is specified. The position offers telework opportunities, flexible schedules, and potential recruitment incentives. The duty station is Washington, D.C., with a requirement to physically report to the office at least four days per bi-weekly pay period.

Summer Internship (Information Technology Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC offers a Summer Internship Program for Information Technology Aides, providing hands-on professional experience, networking, training, and exposure to a career in public service on Capitol Hill. Eligibility requires U.S. citizenship or lawful permanent residency, being at least 16 years old by June 30, 2025, and currently attending high school, college, or university. Applicants must have an academic background in information technology or a related field. The program is limited to a total of three years, collectively or consecutively. The position is an Excepted Service in the Architect of the Capitol, a Legislative Branch agency, and requires a drug test and background investigation. It's an E-Verify participating agency, ensuring employment authorization in the U.S. The position does not offer benefits like paid leave, retirement, or health benefits, but students can register for the Transit Subsidy benefit.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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