Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Subcontract Department Manager

Company: ERG

Location: Washington DC

Posted Dec 08, 2024

ERG is seeking an experienced Subcontract Department Manager to lead subcontracting operations within their contracts department. The ideal candidate will possess strong leadership skills, extensive knowledge of federal government contracting subcontracting policies, and the ability to navigate complex negotiations. The position can be performed remotely, in the office, or hybrid.

Records Manager - Global Law Firm

Company: Epiq

Location: Washington DC

Posted Dec 08, 2024

The job description for a Records Manager at Epiq is detailed and requires a high level of organization, experience, and skills in managing records, leading teams, and transitioning to an electronic environment. The position offers a competitive salary range, benefits, and a positive work environment.

Senior System Administrator

Company: MAXISIQ

Location: Washington DC

Posted Dec 08, 2024

MAXISIQ is a company that has been advancing the state of Cyber RDTampE since 2006. They bring together industry expertise in software, hardware, communications, and security, leveraging decades of operational experience to deliver exceptional value to communities and critical missions. They are seeking a Senior System Administrator to be part of a dynamic team and provide support for a Sponsors program.

Network Engineer

Company: Ashburn Consulting

Location: Washington DC

Posted Dec 08, 2024

Ashburn Consulting is seeking a skilled professional to support the secure and reliable operation of all NGA networks in a hybrid multicloud compute environment. The role involves managing network infrastructure, providing oversight of network operations, monitoring network health and cybersecurity posture, and working closely with the team to identify requirements and solve problems.

Process Assistant

Company: IntelliPro Group Inc.

Location: Washington DC

Posted Dec 08, 2024

The Job Title Process Assistant I is a 6-12 month contract position with the possibility of extension. The role requires basic computer skills, ability to manage multiple activities, good communication skills, and SAP knowledge. Responsibilities include reviewing transformer inspections, communicating with local offices, monitoring quality assurance issues, and more. IntelliPro is a global leader in talent acquisition and HR solutions, committed to diversity and inclusivity.

Network Security Engineer SME

Company: MAXISIQ

Location: Washington DC

Posted Dec 08, 2024

MAXISIQ is a company that specializes in Cyber RDTampE, offering software, hardware, communications, and security solutions. They are looking for a Network Security Engineer to join their dynamic team and provide support for a Sponsors program. The position requires skills in network design, configuration, and problem-solving. The company values experience with Cisco routers, switches, and firewalls, as well as knowledge of IPSec VPN tunnels and dynamic routing protocols. They also look for familiarity with cloud-based environments and data center infrastructure. The company is an Equal Opportunity Employer.

Principal Threat Hunter, Cyber Security (remote)

Company: Cencora

Location: Washington DC

Posted Dec 08, 2024

The job posting is for a Principal Threat Hunter at Cencora Security Operations Center. The role involves applying knowledge of adversarial tactics and techniques, security controls, infrastructure, and networking to proactively investigate potential cyber threats. The responsibilities include threat hunting, research on emerging security threats, crafting methodologies for monitoring and detection, providing security gap analysis, and formulating methodologies for responding to security incidents. The ideal candidate should have exceptional written and verbal communication skills, expert-level understanding of security controls, advanced knowledge of EDR capabilities, and experience creating SIEM correlation logic. The company offers competitive compensation, benefits, and a supportive work environment.

Cyber Security and Compliance Manager

Company: Ashburn Consulting

Location: Washington DC

Posted Dec 08, 2024

Ashburn Consulting is seeking a highly skilled and experienced Cyber Security Specialist to work on network and infrastructure security solutions for government and business clients. The ideal candidate will have 5+ years of hands-on experience in Microsoft Windows and MacOS endpoint devices, Ivanti Software Administrator, software and operating system deployment, and endpoint security compliance. Strong analytical and troubleshooting skills, as well as excellent customer service and project planning skills, are required.

Program Assistant

Company: RP Professional Services

Location: Washington DC

Posted Dec 08, 2024

RP Professional Services LLC is seeking a Program Assistant to join their team in Washington DC. The position is primarily remote and based on the Washington DC area. Successful candidates may be asked to come in for in-person meetings a few times a month. The individual must be motivated, proactive, and able to prioritize tasks and track deadlines. International development and/or field experience is preferred.

SharePoint Systems Administrator SME

Company: Leidos

Location: Washington DC

Posted Dec 08, 2024

Leidos is seeking a senior SharePoint System Administrator to support a large enterprise IT contract for the DOD. The role requires technical customer orientation, detail-orientedness, excellent oral and written communication skills, and the ability to handle mission needs and ensure functionality of capabilities of customers. The position offers excellent work-life balance, career development opportunities, and benefits.

IT Windows System Administrator - SME

Company: MAXISIQ

Location: Washington DC

Posted Dec 08, 2024

MAXISIQ is a company with a strong focus on cybersecurity, offering services and solutions for critical missions and communities. They are seeking an IT Windows System Administrator for a full-time position in Chantilly, VA, with an expected award in March 2025. The role involves server management, operating system software updates, and security updates and patches.

Project Development Project Manager

Company: CEG Solutions

Location: Washington DC

Posted Dec 08, 2024

CEG Solutions is an engineering and construction firm that specializes in energy infrastructure solutions. They collaborate with various clients to provide innovative and transformative solutions, focusing on increasing energy efficiency, renewable generation, and facility resilience. The company has a strong track record of successful projects and a commitment to energy efficiency, renewable energy, and sustainability.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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