Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Trial Attorney (Federal Tort Claims Act)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Torts Branch of the U.S. Department of Justice is recruiting for a Trial Attorney position in the Federal Tort Claims Act (FTCA) Section. This role involves handling complex and often controversial lawsuits against the U.S. government, stemming from various activities like medical care provision, regulatory activities, law enforcement, and land management. The ideal candidate must be a U.S. citizen, have a J.D. degree, and be licensed to practice law. They should possess strong litigation experience, excellent writing and negotiation skills, and the ability to handle all phases of discovery. The role requires a Top Secret security clearance and may involve a trial period and background check.

Supervisory Horticulturist

Company: Department of Agriculture - Agricultural Research Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job position at the United States Department of Agriculture (USDA), Agricultural Research Service (ARS), Northeast Area (NEA), United States National Arboretum (USNA), Public Horticulture & Engagement Unit in Washington, D.C. The role involves working with the Unit Leader and management team to implement and advance USNA strategic vision and goals related to horticultural maintenance and grounds management. The position requires US citizenship, a background check, and completion of E-Verify. Specialized experience in utilizing environmentally sensitive and sustainable techniques for horticultural maintenance is necessary. The role may involve teleworking and flexible work arrangements.

Senior Advisor for Single Family Housing

Company: Department of Housing and Urban Development - Assistant Secretary for Housing-Federal Housing Commissioner

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

HUD is recruiting for positions offering competitive compensation and diverse career development opportunities. The role involves gaining insight into federal housing policy and community development. U.S. citizenship, security clearance, and direct deposit for federal payments are required. Applicants must have one year of specialized experience equivalent to GS-15, with mandatory technical qualifications in single-family real estate and mortgage lending programs, internal collaboration, and interaction with industry officials.

Contract Specialist

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job position is within the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of Administration (OA), Acquisition Management Division (AMD). The DOJ's mission is to uphold the rule of law, ensure safety, and protect civil rights. OJP aims to create safe, just, and engaged communities. The role requires U.S. citizenship, background check, direct deposit, Selective Service registration, pre-employment drug test, and a probationary period. Qualifications include a bachelor's degree or equivalent experience in fields like accounting, business, finance, law, etc. Specialized experience involves supporting procurement tasks, creating contractual language, aiding in system acquisition, negotiating with vendors, interpreting laws and regulations, and establishing acquisition milestones. The position offers telework, flexible schedules, recruitment and relocation incentives, and is located in Washington D.C.

Assistant Director of Controls

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol, Office of the Chief Engineer is seeking a professional to supervise staff in the Controls Division. Responsibilities include facility documentation, cost estimating, safety programming, project management, and more. Candidates must pass a drug test, meet educational requirements (Bachelor's degree in engineering or architecture), and have specialized experience. Veterans and those with disabilities are encouraged to apply. The position offers a comprehensive benefits package including health insurance, retirement system, and training opportunities.

Physician - Director Endocrinology & Metabolism Section

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

The text describes a job opportunity for a physician in the Endocrine Section of a hospital. The role involves managing daily administrative and clinical operations, potentially working in inpatient wards and subspecialty clinic areas, and performing general medicine attending duties. Requirements include U.S. citizenship, a medical degree from an approved institution, a full and unrestricted medical license, and completion of residency training. Preferred qualifications include board certification in internal medicine and specialty. The position requires proficiency in English, passing a physical exam, and compliance with vaccination requirements, including COVID-19. The role is in the Excepted Service and does not confer competitive status.

Utility Systems Repairer-Operator

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job opening for a Utility Systems Repairer-Operator in the Justice Management Division, Facilities and Administrative Services Staff (FASS), Justice Building Services Staff. The role involves operations, maintenance, repair, preservation, alteration, furnishing, equipment, and custody of the Robert F. Kennedy, Main Justice Building. The position requires U.S. citizenship, a pre-employment security investigation, potential drug screening, and a one-year probationary period. The role involves physical labor, including lifting objects up to 50 pounds, and exposure to various weather conditions. No specific length of training or experience is required, but applicants must demonstrate sufficient knowledge, skills, and abilities. The position is included in the bargaining unit of JMD American Federation of State, County and Municipal Employees (AFSCME) - Local 1192.

Lead Engineer

Company: B.F. Saul Company

Location: Washington DC

Posted Dec 06, 2024

B F Saul Company is a successful privately owned real estate company with a commitment to exacting standards and market knowledge. The Office and Industrial Leasing Division markets and leases over three million square feet of office and flex properties, with a diversified portfolio of office and flex properties. The Lead Engineer is responsible for performing all necessary functions in the operation, preventive maintenance, and repairs of buildings and equipment. The job requires effective communication, knowledge of small tools and safe handling practices, ability to work with little or no supervision, and knowledge of emergency situations and equipment breakdown malfunction or failure. The company promotes diversity and equality and offers a total compensation package including healthcare benefits, a 401k plan, short-term and long-term disability coverage, basic life insurance, commission incentives, and more.

HR Generalist

Company: Pure Integration

Location: Washington DC

Posted Dec 06, 2024

pureIntegration is a technology consulting firm with 20+ years of experience servicing Fortune 100 clients, headquartered in the DC area. They serve clients in the fastest growing industry of communications media and entertainment. They are looking for a Human Resources Generalist to join their team, with a full-time in-office onsite 5 days a week position. The annual base salary is $70,000-$90,000, with candidates being paid within this range based on their work experience and skills. The job involves onboarding and offboarding, customer service, resource management, and department support. Qualifications include a Bachelor's degree in Human Resources or a related field, 35 years of progressive experience in Human Resources, and strong MS Office skills.

Program Analyst (Human Factors Engineer)

Company: Department of Homeland Security - U.S. Coast Guard

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a GS-0343-12/13 Program Analyst (Human Factors Engineer) position in the Department of Homeland Security, U.S. Coast Guard, HUMAN SYSTEMS INTEGRATION. It's a term appointment not exceeding 12/31/2027. The role requires U.S. citizenship or nationality, registration or exemption from Selective Service, and a Non-Critical Sensitive check. The position is a Bargaining Unit position. Qualifications include at least one year of specialized experience equivalent to GS-11 for GS-12, and GS-12 for GS-13. Specialized experience must include gathering information, analyzing issues, and developing recommendations, assisting with evaluation planning, and recognizing safety hazard problems.

Physician Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 06, 2024

This job posting is for a Direct Hire Authority position at Madigan Army Medical Center's Department of Emergency Medicine in Tacoma, WA. The role requires a certified physician assistant with at least one year of experience in an emergency clinic setting. The position involves working with children and youth, irregular hours, and mandatory immunizations including Hepatitis B. Other requirements include ACLS and BLS certifications, ability to work in severe weather, and non-privileged professional credential acquisition.

Assistant General Manager - Reston

Company: Call Your Mother Deli

Location: Washington DC

Posted Dec 06, 2024

Call Your Mother is a neighborhood bagel shop and deli in the DC area and Denver, CO, looking for new team members with positive attitudes and an eagerness to learn. They are hiring an Assistant General Manager for their NEW Reston location, who will support the GM in overseeing the shop, managing kitchen operations, front of house service, and more. The AGM should be guest and team-focused, a quick thinker, a problem solver, a skilled communicator, and a motivator. A day in the life of a CYM AGM includes overseeing daily operations, solving problems, managing and leading team members, and supporting high operational standards. The company values hospitality, passion for the guest experience, and a hand-on managing style. They offer competitive salaries, benefits, and opportunities for growth.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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