Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

PROGRAM ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 06, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer won't be accepted. The job requires US citizenship, federal employment suitability, direct deposit participation, and potential security clearance. Travel to CONUS and OCONUS may be required. One year of specialized experience in environmental spill response or salvage is necessary. The position is part of the DoD Civilian Acquisition Workforce Personnel Demonstration Project, with a potential salary cap. Veteran's preference does not apply.

Analyst in Financial Economics

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Congressional Research Service (CRS) is seeking an Analyst in Financial Economics for its Banking, Insurance, Securities, and Macroeconomic Policy Section. The role involves providing in-depth research and analysis on policy issues related to U.S. securities and derivatives markets, regulation, and federal regulatory agencies. Applicants must have progressively responsible experience and training in economics, U.S. financial markets, policy analysis, and communication skills. The Library of Congress, as the employer, prohibits drug use and offers a comprehensive benefits package. Veterans are encouraged to apply and claim their preference.

Painter

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol (AOC) is seeking temporary painters for the upcoming 119th Congressional Moves Transition, starting January 2025. The role involves standard painting methods and special finishing techniques on furnishings and buildings. Overtime is mandatory due to 6-day workweek schedules. Requirements include passing a drug test, relevant experience, and meeting specific employment categories. Veterans' preference is given. The position is temporary, potentially extendable, and subject to a background check and drug screening. The AOC is an Equal Opportunity Employer offering comprehensive benefits.

Wood Crafter

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol (AOC) is seeking temporary wood crafters for the 119th Congressional Moves Transition, starting January 2025. The role requires journey-level wood crafting or carpentry skills, with potential for overtime. The position is temporary, subject to project needs, and could extend beyond 13 months. Applicants must pass a drug test, undergo a background check, and meet specific employment criteria. Veterans are encouraged to apply, with preference given. The AOC is an E-Verify participant and an Equal Opportunity Employer.

DIRECTOR

Company: Other Agencies and Independent Organizations - National Transportation Safety Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This is a Senior Executive Service (SES) Career Reserved position responsible for managing the Office of Marine Safety (OMS). The role involves overseeing investigations, analysis, and reporting of major marine casualties globally. Key requirements include U.S. citizenship, a clean financial interest check, and the ability to obtain a Top Secret clearance. Applicants must have extensive executive leadership experience, demonstrated in the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs). The position requires 24/7 availability and a 1-year probationary period. The National Transportation Safety Board (NTSB) offers a competitive salary and comprehensive benefits package.

Deputy Assistant Secretary - Operations and Management

Company: Department of Labor - Employment and Training Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The U.S. Department of Labor (DOL) Employment and Training Administration (ETA) is seeking applicants for a position. The role requires U.S. citizenship, completion of a one-year SES probationary period, and approval from OPM's Qualifications Review Board. Applicants must meet Mandatory Technical Qualifications and Executive Core Qualifications, including experience at a major management level (normally equivalent to GS-15). They must detail accomplishments that satisfy each of the ECQs and MTQs in their application. The position involves leading change, leading people, being results-driven, having business acumen, and building coalitions. Executive level experience in managing a large multi-mission organization with geographically dispersed offices is required. The role does not have a positive education requirement. DOL fosters a diverse and inclusive work environment.

Technical Security Investigator

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The United States Secret Service, Office of Technical Development and Mission Support, Technical Security Division is offering a Technical Security Investigator position with a starting salary of $82,764 (GS-11, step 1) and potential for promotion to $153,354 (GS-13, step 10). The role involves providing specialized technical expertise to develop and implement countermeasures for protected persons and facilities, and support protective and criminal investigations. Key requirements include US citizenship, age of 21 or above, top secret Tier 5 clearance, and passing a drug test, polygraph examination, and physical fitness tests. Applicants must also possess a valid U.S. state motor vehicle operator's license, be able to carry and use a firearm, and complete extensive training programs. Qualifications include specialized experience in electronics, chemical biological countermeasures, technical surveillance countermeasures, explosive ordnance disposal, or fire, life-safety, hazmat. A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education is also acceptable. The position requires signing a mobility agreement for assignments within the US and overseas.

Floor Covering Installer

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol (AOC) is seeking temporary Floor Covering Installers for the upcoming 119th Congressional Moves, starting January 2025. The role involves installing floor coverings 6 days a week, with potential for overtime. Requirements include passing a drug test, background investigation, and meeting specific employment criteria. Veterans' preference is given. The position is subject to a criminal record check and E-Verify. No educational requirements are specified. A comprehensive benefits package is offered, including health insurance, retirement system, paid holidays, and more.

Chief Education Branch

Company: Executive Office of the President - Office of Management and Budget

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This position is a Branch Chief role in the Executive Office of the President's Office of Management and Budget, Education, Income Maintenance, and Labor Division, Education Branch. The role involves supervising budget formulation and administration for the Department of Education and related agencies, advising on fiscal and budgetary policy, and clearing legislative and policy proposals. Requirements include U.S. citizenship, age of 18 or above, favorable security clearance, and willingness to undergo pre-employment and random drug tests. Relocation expenses are not covered. Applicants must submit narrative statements addressing Mandatory Technical Qualifications (MTQs) and Executive Core Qualifications (ECQs). MTQs include senior-level experience in budget, program, and policy analysis, effective communication with senior officials, complex issue resolution, staff management, and knowledge of Department of Education and Federal education programs. ECQs involve leading change, leading people, results-driven approach, business acumen, and building coalitions.

TECHNICAL DIRECTOR FOR CYBER AND SECURITY

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text outlines the core values of an agency, which include teamwork, integrity, excellence, and service. It emphasizes the importance of U.S. citizenship, thorough background investigations, and drug tests for potential employees. The position is a Defense Intelligence Senior Level (DISL) role, requiring a Top Secret clearance and mandatory drug testing. The role involves a one-year probility period and potential worldwide deployment. The agency adheres to merit selection principles, ensuring non-discrimination in hiring. Federal employees receive a comprehensive benefits package.

Systems Engineer II

Company: Legislative Branch - House of Representatives

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Office of the Clerk in the US House of Representatives serves as the official record keeper and supports legislative functions. They are building next-generation applications for transparency and accessibility. The job requires a bachelor's degree in computer science, experience with Cisco switch configurations and Linux, and strong communication skills.

Arborist

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The U.S. Botanic Garden (USBG), a public garden in the legislative branch since 1820, seeks a U.S. Citizen for a role involving tree work, pesticide application, and educational experiences. The position requires a valid driver's license, ISA certification, or an accredited tree expert license, and a DC Pesticide Applicator's License in categories 3A, 3B, and 3C. The USBG aims to inspire appreciation and conservation of plants, serving 1 million visitors annually. The role involves progressing from a Registered Technician to a Certified Applicator, then a Licensed Pesticide Applicator, requiring specific exams and training.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages