Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Staff Engineer - SRE Platform

Company: GEICO

Location: Washington DC

Posted Nov 28, 2024

GEICO is seeking an experienced Staff Engineer to build high-performance platforms and applications, with a focus on reliability, scalability, and continuous improvement.

Staff Manager - Commercial Insurance Engineering (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 28, 2024

GEICO is seeking an experienced Manager Commercial Insurance Engineering to build and manage a team of engineers, drive insurance business transformation, and leverage engineering excellence.

Software Engineer II (.Net Developer)

Company: Makpar

Location: Washington DC

Posted Nov 28, 2024

Makpar is a team of innovators and consultants deploying cutting-edge technologies for the federal government. They offer a dynamic mission-focused and rewarding environment for professional growth, with a great benefits package, excellent training, and career development opportunities.

Senior Network Engineer-ECPs

Company: Red River

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a Senior Network Engineer position at Red River, requiring a Bachelor's degree in Information Systems Engineering or an equivalent field, with 5+ years of experience in operating and designing network infrastructure. The ideal candidate will have experience in software-defined networks, network virtualization, and multitenant network architectures.

Strategic Engagement Manager

Company: Technical Assent

Location: Washington DC

Posted Nov 28, 2024

Technical Assent is a company that offers services in government, business, and non-profit sectors. They are passionate about delivering exceptional service experiences and are looking for a Junior Engagement and Strategy Coordinator to join their team.

Senior Lead Software Engineer, Full Stack (Cloud Operations Resilience Engineering)

Company: Capital One

Location: Washington DC

Posted Nov 27, 2024

Capital One is seeking a Senior Lead Software Engineer to lead the planning, design, execution, and reporting of Chaos testing. The role involves reviewing architecture to identify potential resilience vulnerabilities, creating automation, and sharing passion for staying on top of tech trends.

Staff Solutions Architect - Finance Data Systems (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 28, 2024

GEICO is seeking a Finance Data specialist to support the build out of a Finance Data Mart. The ideal candidate has deep Finance Systems experience and will work with multiple Finance and Technology leaders to support the build out of the company's Finance Data Mart.

Linguist - Mandarin, Russian and Ukrainian

Company: Core One

Location: Washington DC

Posted Nov 28, 2024

Core One is seeking a linguist to support their Intelligence Community customer. The job requires a current TSSCI with polygraph clearance. The linguist will perform translation and interpretation tasks, and may provide interim or short-term support to the sponsor.

Project Execution Manager

Company: Red River

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a Project Execution Manager role in a DoD environment, requiring a Bachelor's degree, 5+ years of experience, and a PMP certification. The role involves leading IT projects, developing project plans, and managing budgets and risks.

Procurement Specialist (m/f/d)

Company: Sportradar

Location: Washington DC

Posted Nov 28, 2024

The job description is for a Procurement Specialist to manage IT hardware and software requests, build and maintain supplier relationships, and drive cost-effective purchasing strategies. The company, Sportradar, is a leading sports technology company that celebrates diversity and is committed to ensuring equal access to its programs and employment opportunities.

Enterprise Support Specialist

Company: Qualtrics

Location: Washington DC

Posted Nov 28, 2024

The text describes the company Qualtrics and its mission to bring humanity connection and empathy back to business. It also highlights the benefits of working for the company, including a supportive environment, flexible work arrangements, and opportunities for growth and development.

Business Development Coordinator

Company: DFM Development Services LLC

Location: Washington DC

Posted Nov 28, 2024

DFM Development Services LLC is seeking a Business Development Coordinator to handle prequalification processes, opportunity requests, and proposal creation for clients in the Real Estate Development and AEC industry. The role requires strong verbal and business writing skills, at least 3 years of experience, and a minimum of 3 years in a client-facing role. The company offers a competitive salary, yearly bonus, health benefits, PTO, and a 401K with company match. DFM Development Services LLC is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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