Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Vice President of Strategic Growth

Company: NavAide

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Vice President of Strategic Growth at NavAide, a consulting group. The role involves leading growth initiatives, developing strategies, and building relationships with government customers and partners. The ideal candidate has a strong understanding of federal contracting processes and a proven track record of growing revenue streams and partnerships.

Staff Engineer

Company: GEICO

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Principal Engineer II position at GEICO, responsible for designing, developing, and optimizing container runtimes, collaborating with cross-functional teams, and contributing to the development of best practices and standards in container runtime technology.

Cribl Splunk Engineer, TS/SCI (Reston, VA)

Company: GuidePoint Security

Location: Washington DC

Posted Nov 29, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise solutions and services to help organizations make better decisions and minimize risk. The company is looking for experienced Splunk and Cribl engineers to work on complex security deployments and solve customers' unique problems.

Cloud Engineer

Company: NIH-NCBI

Location: Washington DC

Posted Nov 29, 2024

Black Canyon Consulting is seeking a Cloud Engineer to support the National Center for Biotechnology Information at the National Library of Medicine. The ideal candidate will have experience with Linux systems administration, cloud resources, and scripting. The role involves providing support to developers and production services, participating in technical discussions, and assisting with the development of tools to monitor and manage cloud environments.

Distinguished Engineer

Company: GEICO

Location: Washington DC

Posted Nov 29, 2024

GEICO is seeking an experienced Engineer to drive their insurance business transformation. The Distinguished Engineer will lead the strategy and execution of a technical roadmap, develop and maintain comprehensive incident response plans, and stay current with industry best practices.

Distinguished Engineer, Legal Engineering [REMOTE]

Company: GEICO

Location: Washington DC

Posted Nov 29, 2024

GEICO is seeking a Distinguished Engineer to lead the strategy, architecture, and execution of a technical roadmap for their new Legal Technology organization. The role involves providing strategic direction, technical leadership, and collaboration with cross-functional leaders to maintain reliable and durable production systems.

Coordinator, Products & Partnerships

Company: DSPolitical

Location: Washington DC

Posted Nov 29, 2024

DSPolitical is a digital media agency looking for a Coordinator Products amp Partnerships to join their team. The job involves managing technical integrations, working with stakeholders, and providing administrative assistance. The company offers a range of benefits and is committed to recruiting team members from diverse backgrounds.

Operations Associate, Courier Communications

Company: Wolt

Location: Washington DC

Posted Nov 29, 2024

Wolt is a technology company that provides an online platform for consumers, merchants, and couriers. They aim to make cities better by empowering and growing local communities. The company is looking for a Courier Communications Associate to shape and enhance their communication with courier partners.

Technical Specialist – Community Planner -REMOTE

Company: Strategic Resolution Experts

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Technical Specialist/Community Planner position at SRE, a company that empowers individuals to serve their country and communities. The role involves supporting community planning efforts, providing technical assistance, and engaging with stakeholders. The company values integrity, quality, and performance and is seeking professional consultants who share these values.

Senior Technical Specialist - REMOTE

Company: Strategic Resolution Experts

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Senior Technical Specialist position at SRE, a company that empowers individuals to serve and make a positive impact. The role involves supporting projects that enhance community resilience and mitigating risks, and requires experience in technical support, project coordination, and strong analytical and communication skills.

Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 29, 2024

The job description is for a consultant who will help large government organizations transform their human capital training and education enterprise. The consultant will work independently to research, prepare, and deliver high-quality deliverables to clients, and will be part of a team to take an improvement concept and transform it into a capability.

Operations Support Engineer - Lead

Company: NIH-NCBI

Location: Washington DC

Posted Nov 29, 2024

Black Canyon Consulting is looking for a Lead Operations Support Engineer to join their DevOps and infrastructure team at the National Center for Biotechnology Information. The team is responsible for the efficient operation of infrastructure to run NCBIs many applications. The job requires a strong technical background, good systems debugging skills, and experience with Linux and programming languages.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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