Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Dec 08, 2025

Finalsite's job posting highlights their platform's impact on K12 schools, remote work opportunities, and data support roles requiring technical skills and collaboration.

Account Manager

Company: Torchlight Analytics LLC

Location: USA

Posted Dec 08, 2025

This job description outlines the role of a Senior Account Manager at Torchlight, focusing on post-sale customer relationships in the defense industry. Responsibilities include managing customer satisfaction, driving renewals, and leading teams. Qualifications require defense industry experience, leadership skills, and security clearance. The company emphasizes equal opportunity employment and provides insights for government and corporate decisionmakers.

Executive Assistant to GTM NA

Company: ElevenLabs

Location: Remote

Posted Dec 08, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on making information accessible through advanced technology and offer impactful roles with global opportunities.

Client Executive

Company: Atmosera

Location: Remote

Posted Dec 08, 2025

Atmosera seeks a Client Executive to drive Azure solutions sales, offering competitive salaries, comprehensive benefits, and growth opportunities. The role emphasizes strategic account management, technical expertise, and delivering measurable client value through innovative cloud-based solutions.

Principal Database Engineer - Data Engineering & Monetization

Company: GitLab

Location: EMEA,North America

Posted Dec 08, 2025

This job description outlines the role of a Principal Database Engineer at GitLab, focusing on leading PostgreSQL infrastructure design, solving data growth challenges, and building proactive database frameworks. The position emphasizes collaboration with cross-functional teams, driving best practices, and shaping next-generation data architecture. It also mentions a competitive salary range for U.S. residents.

IT Technical Writer

Company: Symposit LLC

Location: USA

Posted Dec 08, 2025

Symposit seeks an IT Technical Writer for a federal government role, emphasizing collaboration, technical writing, and professional growth. The position offers opportunities to contribute to mission-critical projects with a supportive team environment.

Senior Claims Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 08, 2025

This job description highlights a claims representative role at Liberty Mutual with opportunities for growth, competitive benefits, and a focus on professional development. It outlines responsibilities, qualifications, and company values emphasizing inclusivity and employee support.

Multi-Specialty Professional Coder

Company: AAPC

Location: USA

Posted Dec 08, 2025

This job posting seeks a remote Contract Coder with 5+ years of experience in medical coding for physician practices and surgical specialties. The role requires strong organizational skills, attention to detail, and compliance with HIPAA regulations. Candidates must possess certifications like CPC or CCSP and demonstrate excellent communication and time management abilities. The employer emphasizes equal opportunity practices and maintains strict confidentiality standards.

Talent Scientist - Graduate Lead

Company: Canonical

Location: EMEA

Posted Dec 08, 2025

Canonical, a remote-first tech company, offers innovative hiring processes and global opportunities with competitive benefits, emphasizing diversity and scientific talent selection.

Sr. Program Advisor (Closer)

Company: Lean Marketing

Location: USA

Posted Dec 08, 2025

This job ad promotes a high-performance team at Lean Marketing seeking an exceptional Senior Program Advisor Closer. The role offers warm prequalified appointments, high-impact conversations with entrepreneurs, and uncapped earning potential. The company emphasizes growth-minded leaders, proven methodologies, and a supportive team environment with remote flexibility and generous vacation days.

Director of Performance Marketing - Growth

Company: GoodPower

Location: USA

Posted Dec 08, 2025

GoodPower's mission focuses on driving the energy transition through renewable technologies and community impact. The organization seeks a Director of Performance Marketing to expand their advertising strategies and advance climate advocacy. The role involves managing digital campaigns, collaborating across departments, and leveraging data insights to support their goals. The position offers competitive compensation and benefits, with a remote work arrangement.

Product Manager - Digital Experience & Monetization

Company: QuinStreet

Location: Remote

Posted Dec 08, 2025

This job description seeks a Product Manager for a QRP vertical, requiring expertise in digital product development, cross-functional teamwork, and analytics. The role involves managing product roadmaps, client communication, and performance optimization. Requirements include relevant education, experience, and skills in data analysis and strategic thinking. The position offers a competitive salary range and benefits.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages