Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Package Consultant-SuccessFactors Core HR

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a job role in IBM Consulting focusing on payroll processes, client collaboration, and technical expertise in SAP HR systems. It outlines responsibilities, required certifications, and compliance requirements for managing payroll data migration and integration with financial systems.

Application Developer Intern

Company: IBM

Location: Casablanca, MA

Posted Dec 09, 2025

This text promotes an application developer intern role at IBM Consulting, emphasizing career growth, collaboration with experts, and opportunities to contribute to innovative projects. It highlights skills development, technical requirements, and a supportive environment for newcomers.

Oracle Payroll Specialist

Company: IBM

Location: Leicester, GB

Posted Dec 09, 2025

IBM CIC offers diverse career opportunities with focus on professional growth, innovative solutions, and a supportive work environment. The role includes leadership responsibilities, technical expertise, and benefits like training programs, flexible working, and career development. The company emphasizes collaboration, compliance, and a culture of continuous improvement.

Chronic Care Manager (Compact States)

Company: Harris

Location: Remote

Posted Dec 08, 2025

This job posting describes a remote Chronic Care Manager role with part-time flexibility, productivity-based pay, and opportunities for full-time employment. It outlines responsibilities, requirements, and benefits while emphasizing work-life balance and professional growth.

Oracle Cloud ORC Functional Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic partnerships, and technology platforms. Responsibilities include leading implementation projects, conducting gap analyses, and ensuring efficient technology execution. Required skills involve Oracle HCM Cloud expertise, teamwork, and problem-solving abilities.

Principal Product Manager - Data Centers

Company: Utilidata

Location: Remote

Posted Dec 08, 2025

Utilidata, an NVIDIA-backed edge AI company, is seeking a Principal Product Manager to lead integration of their distributed AI platform in data centers. The role involves product strategy, cross-functional collaboration, and market research to drive adoption in the expanding data center market.

Senior Product Designer - Games Social

Company: Netflix

Location: Remote

Posted Dec 08, 2025

This text describes a job posting for a Senior Product Designer at Netflix's Games Design team, focusing on creating social gaming experiences across platforms. It outlines responsibilities, required skills, and benefits of the remote-friendly role while emphasizing collaboration and innovation in the gaming ecosystem.

Business Transformation Consultant-Finance Analytics - Sydney - 17.4 Months FTH

Company: IBM

Location: SYDNEY, AU

Posted Dec 09, 2025

IBM is seeking a Business Transformation Consultant with expertise in IBM Planning Analytics TM1 and cloud technologies. The role involves leading technical implementations, collaborating with stakeholders, and driving digital transformation initiatives. The position offers career growth opportunities within a global technology leader.

Testing intership GDL

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

IBM's internship offers career growth through collaboration with global clients, skill development, and diverse projects in software quality testing. The role emphasizes continuous learning, innovation, and contributing to high-quality software delivery.

Senior Technical Account Manager - Storage

Company: IBM

Location: BRISBANE, AU

Posted Dec 09, 2025

This job description outlines a Technical Account Manager role at IBM, emphasizing technical expertise, client collaboration, and 24x7 support responsibilities. It lists required qualifications, preferred experience, and the need for adaptability in a dynamic environment.

IT Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines the role of a Technical Support SpecialistAdvisor at IBM, detailing responsibilities such as providing technical services, problem resolution, and communication with management. It lists required qualifications including a bachelor's degree, technical expertise in operating systems, and customer service skills. The position emphasizes professionalism, teamwork, and problem-solving abilities.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on long-term client collaboration, digital transformation, and innovation. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing growth opportunities and supportive work environments.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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