Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Principal/Senior UI/UX Engineer
Company: eClinical Solutions
Location: USA
Posted Dec 06, 2025
eClinical Solutions is a company that helps life sciences organizations accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud. They offer opportunities for software engineers to develop innovative products and work on enterprise-level clinical data software. The company values diversity, inclusion, and continuous learning, and has received awards for its company culture and remote work.
Web Designer (Marketing-Focused)
Company: Outliant
Location: Anywhere
Posted Dec 06, 2025
Ignite Visibility is an award-winning digital marketing agency that delivers best-in-class results through bold thinking and strategic digital solutions. They have recently expanded through the acquisition of Outliant, integrating their product and website development expertise. The company values innovation, ingenuity, and empowers team members to push boundaries and deliver seamless digital experiences.
Sr. Staff Software Engineer - Pay Group Engineering
Company: Gusto, Inc.
Location: USA
Posted Dec 06, 2025
Gusto is hiring experienced engineers to join their teams working on core platform capabilities, improving existing systems for extensibility and scalability, and building the future of Gusto's Payroll system. The role involves guiding projects end-to-end, influencing feature specs, executing on projects, and maintaining code that powers core experiences. The Payroll team is the beating heart of Gusto's business, ensuring employees are paid accurately and on time while maintaining compliance with complex regulations.
Senior Business Data Analyst - Business Analytics
Company: Grow Therapy
Location: USA
Posted Dec 06, 2025
The Senior Business Data Analyst role at Grow Therapy involves partnering with business leaders to enable data-driven decision making. The role includes defining KPIs, uncovering insights, developing dashboards, and translating data into business value. Success is measured by the impact of insights on decisions, clarity of metrics, and improvements in business outcomes.
Senior Backend (Go) Engineer, Gitlab Delivery - Operate
Company: GitLab
Location: North America,Latin America,EMEA
Posted Dec 06, 2025
The role of a Senior Backend Engineer on the GitLab Operate team involves focusing on delivering and supporting GitLab for self-managed customers by building and maintaining infrastructure tooling and automation. The team works across various components like Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit, and the GitLab Operator to ensure easy deployment, security, and scalability across diverse environments and major cloud providers. The role requires collaborating with multiple teams and providing technical leadership.
Technical Partner Manager - Networks
Company: Stripe
Location: Remote
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Global Partner Engineering and Operations team manages technical and operational aspects of product partnerships. The role is a Technical Partner Manager to build relationships with partners, facilitate integrations, track performance, collaborate cross-functionally, manage incidents, drive operational efficiencies, provide training, and collect feedback.
D2C Growth Marketing Manager - Scout Acquisition
Company: Dscout
Location: USA
Posted Dec 06, 2025
Dscout is a flexible experience research platform that helps product teams connect with users. They are looking for a growth-focused marketer to help grow their Scout panel, an amazing community that powers research on their platform. The role involves attracting new Scouts, supporting research recruiting needs, optimizing growth and analytics, improving onboarding and engagement, and owning tools and tech.
District Success Manager - Khan Kids
Company: Khan Academy
Location: USA
Posted Dec 06, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities. They are looking for a District Success Manager to support school and district partners in implementing Khan Academy Kids successfully.
Senior iOS Engineer
Company: Goodnotes
Location: Europe
Posted Dec 06, 2025
Goodnotes is a company with a mission to transform the classroom into a dynamic and interactive environment. They are looking for a Senior Engineer to build mission-critical services, architect scalable solutions, and implement elegant solutions with clean code. The company values learning, growth, and user obsession.
Junior Campaign Manager
Company: Canonical
Location: EMEA
Posted Dec 06, 2025
Canonical is seeking a Junior Campaign Manager to join their Marketing team. The role involves setting up and monitoring paid campaigns, building automation and AI for ad performance, and developing the adtech stack. The ideal candidate should have experience with ad platforms, campaign tracking, lead generation, AB testing, and data-driven decision making. The position is fully remote in the EMEA region.
Staff Product Manager - Web Presence & Platform
Company: Stripe
Location: Remote
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The company is hiring a product manager to lead the future of stripe.com, focusing on design, user experience, and leveraging emerging LLM technology to create tailored customer experiences. The role involves collaborating with senior leadership, design, engineering, and product teams to shape the website's strategic experiences and achieve Stripe's 10-year goals.
Senior Digital Strategist
Company: MissionWired
Location: USA
Posted Dec 06, 2025
MissionWired is a company that helps partners create revolutionary fundraising strategies and digital marketing campaigns for nonprofit organizations and political campaigns. They are looking for a Senior Digital Strategist with experience in digital communications, fundraising, and marketing to join their team. The role involves working with clients to assess their needs, designing and implementing cross-channel digital marketing campaigns, leading project teams, and providing top-quality customer service.