Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Wealth Protection Planning Attorney

Company: Steinbacher Goodall & Yurchak

Location: USA

Posted Dec 05, 2025

The law firm is seeking a driven legal professional to join their team and help expand their reach and elevate client experience. The role involves crafting tailored legal solutions, being a client champion, delivering exceptional service, leading with integrity, engaging locally, streamlining and improving processes, and staying connected with clients. The firm offers remote flexibility, a supportive team culture, growth opportunities, and mission-driven work.

Principal Technical Program Manager

Company: Unqork

Location: Germany

Posted Dec 05, 2025

The text highlights Unqork's capabilities in empowering enterprises through AI-native applications, reducing technical debt, and driving digital transformation for major clients like Allianz. It emphasizes innovation, security, and collaboration in complex enterprise projects.

Lead .NET Engineer (Platform Architecture)

Company: Prodigi Group

Location: UK

Posted Dec 05, 2025

Prodigi is a leading global print-on-demand platform founded in 2014. They are hiring a senior technical leader to shape the architecture of their core platform, focusing on correctness, robustness, data integrity, and long-term simplicity. The role involves defining the technical blueprint for Prodigi's next decade and influencing their shipping engine, global routing logic, product creation pipelines, and public API.

Partner Operations Manager

Company: Airbnb

Location: Canada

Posted Dec 05, 2025

The Partner Operations Manager role at Airbnb Canada is a full-time position responsible for managing partner and service performance, driving operational excellence, and ensuring high-quality support for the Airbnb community. The ideal candidate should have 10+ years of experience in customer service or operations, strong analytical skills, and excellent communication and stakeholder management abilities.

Manager - Corporate Sales

Company: HubSpot

Location: USA

Posted Dec 05, 2025

The job description outlines the responsibilities and qualifications for a Corporate Sales Manager role at HubSpot. The role involves leading and coaching a team of sales specialists in a fast-paced environment. The ideal candidate should have experience in sales leadership, high emotional intelligence, an entrepreneurial mindset, and strong communication skills. HubSpot offers a competitive compensation package and benefits.

Enterprise Account Manager

Company: QuinStreet

Location: USA

Posted Dec 05, 2025

This job posting highlights a strategic role in a fast-growing company with opportunities for leadership growth, measurable impact, and collaboration across departments. The position emphasizes data-driven strategies, client success, and career advancement potential.

Medical Information Client Manager / Team Lead - (German and English speaking)

Company: EVERSANA

Location: Europe,UK

Posted Dec 05, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and building an inclusive culture. The company offers a variety of roles, including Medical Information, which supports the safe and effective use of pharmaceutical products by providing evidence-based information to healthcare professionals, patients, caregivers, and payers.

Senior MacOS Engineer

Company: Goodnotes

Location: Europe,Asia

Posted Dec 05, 2025

The text describes the values and mission of Goodnotes, a company that builds Mac desktop and iPad apps for notes capture and presentation. They are looking for a Senior macOS Engineer to help build and refine their native desktop experience, collaborating with cross-functional teams. The role involves building mission-critical services, architecting scalable solutions, implementing elegant solutions, and continuously improving development practices. The company values learning, growth, and user obsession.

EDI Integration Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 05, 2025

This job posting outlines a remote EDI Integration Engineer II role with responsibilities in file transformations, EDI transactions, and system documentation. It specifies qualifications including SQL, Python, and healthcare EDI standards, along with remote work requirements and salary range of $72k-$110k.

Sr. SW Engineer - Rules

Company: Visa

Location: Brazil

Posted Dec 05, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and fintech, collaborating with Visa to address legacy system challenges. The company emphasizes innovation, security, and scalability, with a remote engineering role requiring expertise in AWS, microservices, and distributed systems.

Sr. Director - Applied AI

Company: Zapier

Location: North America,EMEA

Posted Dec 05, 2025

Zapier is seeking a Senior Director of Engineering to lead their AI Orchestration engineering organization. The role involves managing engineering squads to innovate and deliver AI solutions, shaping the future of AI-powered automation for millions of customers. Zapier values diversity, remote work, and a culture of technical excellence.

Data Product Manager

Company: InPost

Location: Poland

Posted Dec 05, 2025

InPost is a leading European ecommerce parcel delivery platform with a network of automated parcel machines and pickup/dropoff points. They are seeking an exceptional Product Manager to join their Data & AI domain, focusing on designing and scaling data-driven products and leveraging AI for business impact.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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