Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
New Business Commercial Account Executive - Financial Services
Company: GitLab
Location: USA
Posted Dec 05, 2025
The role of a New Business Account Executive at GitLab involves acquiring new logos and expanding market presence in the US. The role requires owning the full sales cycle, building pipeline, executing prospecting activities, and collaborating with various teams. The ideal candidate should have B2B SaaS sales experience, proven track record in greenfield territories, strong discovery and qualification skills, and proficiency with modern sales tech stack.
Staff Backend Engineer - Grafana k6
Company: Grafana Labs
Location: USA
Posted Dec 05, 2025
The job posting is for a Staff Backend Engineer position at Grafana Labs, working on Grafana k6 and Grafana Cloud Synthetics. The role involves designing and implementing scalable services, working with product teams, and contributing to the long-term strategy. The company values remote work, open-source culture, and offers competitive compensation and RSUs.
Americas Sales Director - ISV Embedded Solutions
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company offers Ubuntu, a widely used platform for various initiatives such as public cloud, data science, AI, and IoT. Canonical supports ISV customers and partners in building on Ubuntu and Ubuntu Pro, providing comprehensive support, security, and compliance. The company is hiring a Sales Director for ISV Embedded Solutions to drive partnerships and licensing for Ubuntu and Ubuntu Pro.
Brand Designer
Company: Metalab
Location: North America
Posted Dec 05, 2025
Metalab is seeking a remote Brand Designer with 5+ years of experience to guide brand design processes, create inspiring brands, and collaborate with cross-functional teams. The ideal candidate should be proficient in design tools, comfortable working independently or in a team, and passionate about storytelling and communicating concepts effectively.
Director of Product - Infrastructure and Developer Productivity
Company: Webflow
Location: USA
Posted Dec 05, 2025
Webflow is building an AI-native Digital Experience Platform and seeking a Director of Product Management for Infrastructure and Developer Productivity. The role involves defining strategy, shaping technical roadmaps, leading teams, establishing success metrics, and championing cross-functional collaboration. Webflow values trust, creativity, and equity, and offers benefits like equity, health coverage, family leave, flexible vacation, wellness support, and a 401k match.
Account Executive - Corporate
Company: Sprout Social
Location: Remote
Posted Dec 05, 2025
Sprout Social is seeking a highly driven, collaborative, and tech-savvy Corporate Account Executive to join their Sales team in New South Wales or Victoria, Australia. The role involves prospecting, developing, and closing sales opportunities with new logos and existing customers in the corporate segment. The company offers a supportive environment for career growth, with a focus on customer-centricity and closing new business.
Data Quality Administrator
Company: Cendyn
Location: Singapore
Posted Dec 05, 2025
Knowland by Cendyn seeks a Market Data Administrator to manage data pipelines and client support across EMEA and APAC regions. The role involves data management, client support, documentation, and special projects. Ideal for those with experience in data management or customer service, offering opportunities in the SaaS industry.
Associate Software Engineer – Hardware Emulation (Virtual)
Company: Boeing
Location: USA
Posted Dec 05, 2025
The Boeing Company is seeking an Associate Software Engineer for their Hardware Emulation Virtual team in Berkeley, Missouri. The role involves designing, developing, testing, and integrating software models to emulate hardware components and systems. The ideal candidate should have experience in software development, virtualization technologies, and hardware emulation. The position offers a competitive pay range and benefits.
Real Specialist
Company: Lightspeed Systems
Location: USA
Posted Dec 05, 2025
The role of Client Success Renewal Specialist at Lightspeed Systems involves managing client relationships, focusing on renewals, account updates, and licensing changes. The ideal candidate should have 1-2 years of client service experience, a pleasant disposition, excellent communication skills, and the ability to meet deadlines. Proficiency in Microsoft Office Suite and experience with Salesforce and the SaaS industry are preferred.
Analyst - Credit Cards
Company: Sunbit
Location: USA
Posted Dec 05, 2025
Sunbit is a fintech company that offers financial technology solutions for real-life situations. They provide a fast, fair, and simple credit experience through their AI-native platform and mobile app. Sunbit is known for its high approval rates, zero consumer fees, and a people-centered culture. They have a nationwide network of over 30,000 in-person merchant locations and have been recognized as one of the fastest-growing and most admired fintech companies.
Senior Database Automation Engineer
Company: Upwork
Location: Remote
Posted Dec 05, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database management and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, and optimizing database performance. The position requires hybrid expertise, strong programming skills, database experience, SQL proficiency, cloud and DevOps familiarity, and an automation mindset.
Global Payroll Administrator
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment, personal development opportunities, and a strong focus on diversity and inclusion. The company is seeking an exceptional payroll administrator to manage global payroll and contractor payments.