Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Manager - Workforce Management
Company: Platform Science
Location: USA
Posted Dec 04, 2025
Platform Science is an open IoT platform founded in 2015 that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. The company values diversity, innovation, and empathy, and is looking for a Manager of Workforce Management to lead a team and drive strategic initiatives.
Privileged Access Management (PAM) Engineer
Company: GuidePoint Security
Location: USA
Posted Dec 04, 2025
This job posting highlights a remote PAM Engineer role with opportunities for growth, collaboration with industry leaders, and a supportive work environment emphasizing mentorship, flexible time off, and career development. The position requires expertise in privileged access management and offers involvement in large-scale implementations.
Senior Clinical Data Manager
Company: eClinical Solutions
Location: USA
Posted Dec 04, 2025
eClinical Solutions is a company that provides data services and the elluminate Clinical Data Cloud to accelerate clinical development initiatives for life sciences organizations. They offer a centralized location for data access and advanced analytics to help clients make smarter, faster business decisions. The company is committed to driving innovation in clinical trials through a better approach to data management and analytics. They are looking for a Senior Clinical Data Manager to oversee and manage clinical trial databases, ensuring proper planning and timely completion of high-quality deliverables.
PAM Technical Architect - Professional Services
Company: Saviynt
Location: Remote
Posted Dec 04, 2025
Saviynt's AI-powered identity platform enhances security and operational efficiency. They seek a technical architect to lead PAM implementations, offering competitive salaries and a positive work environment. The role involves mentoring, solution design, and ensuring customer success through trusted advisory services.
Customer Service Representative - Clinical
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 04, 2025
American Specialty Health Incorporated is seeking a Customer Service Representative to join their Customer Service Clinical department. The role involves answering calls from providers, members, and health plans to assist with various topics such as benefit information and problem resolution. The position is remote and requires a stable internet connection.
Senior Employee Relations Business Partner
Company: Dropbox
Location: USA
Posted Dec 04, 2025
This job description outlines a Senior Employee Relations Business Partner role at Dropbox, emphasizing strategic guidance on complex investigations, policy interpretation, and fostering a positive employee relations environment. The position requires collaboration with legal teams, data-driven decision-making, and maintaining confidentiality while upholding organizational values.
Support Specialist - Alignerr
Company: Labelbox
Location: India
Posted Dec 04, 2025
The role of Support Specialist at Labelbox involves ensuring a seamless experience for Alignerr AI experts by managing support queries, resolving issues, and collaborating with cross-functional teams. The position requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional support in a fast-paced environment.
Senior Sales Manager
Company: Cendyn
Location: USA
Posted Dec 04, 2025
Cendyn is seeking a Senior Sales Manager for the Eastern Region who is results-driven, experienced in SaaS sales, highly organized, and passionate about the hotel industry. The role involves developing and executing a territory sales plan, identifying potential customers, cold calling, lead generation, analyzing market data, and building strong relationships with key stakeholders. The ideal candidate has a proven track record of sales performance, strong analytical and communication skills, and the ability to work in a fast-paced environment.
Global Corporate Sales Director
Company: Cendyn
Location: USA
Posted Dec 04, 2025
The Global Corporate Sales Director is responsible for driving sales and strategic growth of Cendyn's relationships with top global Corporate TMC and Consortia demand partners. The role focuses on building strong relationships, identifying new opportunities, and collaborating with internal teams to maximize revenue and customer success.
Senior Product Manager I - AI Agent Quality
Company: HubSpot
Location: USA
Posted Dec 04, 2025
The role is a Senior Product Manager position at HubSpot, focusing on AI Agent Quality. The responsibilities include owning strategy, implementing evaluation frameworks, defining metrics, delivering customer-facing tools, and partnering with MLOps and AI Foundations teams. The ideal candidate should have experience with AIML technologies, leading cross-functional teams, and strong business acumen.
Senior Statistical Programmer
Company: eClinical Solutions
Location: USA
Posted Dec 04, 2025
eClinical Solutions is a company that provides data services and the elluminate Clinical Data Cloud to help life sciences organizations accelerate clinical development initiatives. They offer a centralized location for data access, advanced analytics, and a better approach to data management and analytics. The company is committed to driving innovation in clinical trials and provides a fast-growing, inclusive culture that values diversity and continuous improvement.
Frontend Product Software Engineer - Growth Lifecycle
Company: Dropbox
Location: USA
Posted Dec 04, 2025
This job description outlines the role of a Product Engineer at Dropbox, focusing on growth lifecycle initiatives, cross-functional collaboration, and technical responsibilities. It details requirements, preferred qualifications, and compensation across different US zones.