Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Software Engineer - Ceph & Distributed Storage
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Ceph and Distributed Storage to build modeling software for systems like OpenStack, Ceph, and Kubernetes. The role involves international travel and requires experience with Python, Ceph storage, and distributed systems.
Senior Strategic Partnerships Manager
Company: Jobgether
Location: US
Posted Dec 04, 2025
The Senior Strategic Partnerships Manager role at a fast-growing AI-driven creative technology company involves owning the end-to-end partnership lifecycle, collaborating cross-functionally, and driving measurable business impact. The ideal candidate has 8+ years of experience in strategic partnerships, a proven track record of managing partnership cycles, and strong communication and relationship-building skills.
Staff Fullstack Engineer
Company: Andela
Location: Remote
Posted Dec 04, 2025
Andela is a global talent marketplace that connects companies with top remote technical talent from emerging markets. They leverage AI to transform talent matching and are experiencing two industry transformations accelerated by generative AI. The company values diversity, inclusion, and technical excellence.
Chief Financial Officer
Company: Code.org
Location: Remote
Posted Dec 04, 2025
Code.org is seeking a Chief Financial Officer (CFO) with 12+ years of senior leadership experience to lead financial strategy planning and operations. The CFO will serve as the chief architect of resourcing decisions, ensuring investments and operational choices accelerate progress toward Code.org's 2030 goals. The ideal candidate combines strategic FP&A expertise, mission-driven financial leadership, and systems thinking to direct resources toward high-return opportunities and maintain transparent data-driven stewardship.
Senior Manager - PMM Operations
Company: Apollo.io
Location: Remote
Posted Dec 04, 2025
This job description outlines a Senior Manager PMM Operations role requiring cross-functional collaboration, product launch strategy development, and process optimization. It details responsibilities across product enablement, marketing alignment, and operational excellence, along with qualifications and compensation details.
Senior Site Reliability Engineer
Company: Ten Mile Square Technologies
Location: Remote
Posted Dec 04, 2025
Ten Mile Square Technologies is seeking a senior DevOps Site Reliability Engineer to join their team and help form a new cloud SRE team for a large financial services enterprise. The position offers a competitive compensation package and benefits, and requires expertise in observability, distributed systems, AWS cloud, and reliability testing.
Customer Experience Team Lead
Company: Found
Location: USA
Posted Dec 04, 2025
Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for a Customer Experience leader to manage a team of associates who support customers at every stage of their journey. The role involves coaching, supporting customers, growing the team, reviewing performance metrics, managing schedules, and partnering with product teams.
GitOps Engineering Manager
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. They offer a GitOps Engineering Manager role to lead a high-performance team in devops and gitops engineering management. The company is founder-led, profitable, and growing, with a focus on pioneering new approaches to large-scale IS and sharing automation as open-source packages.
Customer Support Representative
Company: Baymard Institute
Location: Europe, UK, Germany, European timezones
Posted Dec 04, 2025
The job posting is for a full-time remote Customer Support Representative at Baymard Institute, a company that conducts UX research studies and provides a B2B SaaS platform for retailer stores, brands, and agencies. The role involves delivering excellent customer support, collaborating with internal teams, and maintaining a high standard of written communication. The ideal candidate should be motivated by helping customers succeed, have strong written English skills, and be comfortable with technology.
Senior Product Designer - Game Controller
Company: Netflix
Location: Remote
Posted Dec 04, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding its Netflix Games division and seeking a Senior Product Designer for Games Controller to create seamless, intuitive experiences connecting smartphones to TV and web platforms. The role involves designing second-screen experiences, driving end-to-end design, collaborating across disciplines, and solving complex problems to shape the future of gaming on Netflix.
Manager - Reals
Company: GitLab
Location: Remote
Posted Dec 04, 2025
The role of Manager Renewals AMER at GitLab involves leading a team to drive customer retention and revenue growth. The manager will coach and develop the team, establish a strong team culture, drive forecasting accuracy, partner with cross-functional leaders, and leverage data and tools to monitor customer health and adoption trends. The ideal candidate should have proven leadership experience, deep understanding of renewal forecasting methodologies, experience partnering with sales leadership, proficiency with Salesforce, familiarity with customer success platforms, strong business acumen, and exceptional communication skills.
Solutions Engineer
Company: CalypsoAI
Location: Remote
Posted Dec 04, 2025
CalypsoAI is a pioneer in AI security, building the world's first agentic redteam solution and developing an advanced security platform for rigorous AI redteaming and robust AI defense. The Solutions Engineer role is a dynamic position that bridges technical and sales aspects, driving technology adoption by understanding customer needs and crafting customized demonstrations. The company seeks a tech-savvy problem-solver with a growth mindset to join their fast-growing team.