Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Technical Support Engineer
Company: Magnet Forensics
Location: UK
Posted Dec 02, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Technical Support Engineer to provide frontline technical support to customers using their mobile access and extraction suite of products. The role involves delivering exceptional customer service, maintaining case health, collaborating with teams, and contributing to a customer-facing knowledge base.
Senior Product Manager - Platform team
Company: Goodnotes
Location: Europe
Posted Dec 02, 2025
This job posting highlights a high-impact Product Manager role at Goodnotes, focusing on transforming the platform into a collaborative B2B workspace. The position emphasizes technical expertise, strategic leadership, and collaboration with cross-functional teams. Benefits include flexible work arrangements, professional development support, and global team collaboration opportunities.
IMS Engineer
Company: Telnyx
Location: Ireland,Netherlands,Poland
Posted Dec 02, 2025
The text describes the role of designing, implementing, and operating a carrier-grade IMS core on Kamailio for Telnyx. It outlines the responsibilities, required skills, and nice-to-have skills for the position. The role involves designing and building PISCSCF call flows, productizing prototypes into supportable services, tuning performance and scale, ensuring reliability, implementing security measures, contributing to the Kamailio community, and keeping the voice core healthy. The ideal candidate should have VoLTE expertise, core IMS/SIP knowledge, Kamailio mastery, software engineering skills, and experience with Linux networking, automation, and communication.
AI Conversation Designer
Company: JustAnswer
Location: Remote
Posted Dec 02, 2025
The role of AI Conversation Designer at JustAnswer involves designing natural, human-like chat experiences that blend creativity, data, and AI innovation. The position requires 2+ years of experience in chatbot design, familiarity with conversational platforms, strong writing skills, and data analysis abilities. The role offers the opportunity to shape how millions of people interact with intelligent chat experiences and make a measurable business impact.
Senior Real-World Evidence (RWE) Analyst / Programmer
Company: ClinChoice
Location: Remote
Posted Dec 02, 2025
ClinChoice seeks a Senior RealWorld Evidence Analyst with expertise in statistical programming and real-world data. The role involves collaborative work on evidence studies, with opportunities for career growth in a supportive, globally oriented CRO environment.
Senior Software Engineer - Guest & Host
Company: Airbnb
Location: USA
Posted Dec 02, 2025
This text describes Airbnb's job opportunity for senior backend engineers focusing on collaborative tools and hosting services. It highlights the team's work on access control, cohosting tools, and marketplace features while emphasizing collaboration, innovation, and inclusion in a global environment.
Solution Engineer
Company: Yubico
Location: France
Posted Dec 02, 2025
Yubico, a secure authentication leader, emphasizes global security and employee well-being. They offer flexible work and philanthropy, seeking Solutions Engineers for growth.
Software Development Engineer II - Map Data Publication
Company: Mapbox
Location: USA
Posted Dec 02, 2025
Mapbox is a leading platform for location-aware businesses, offering tools for navigation and data services. They seek a Software Development Engineer II to expand data publication services, emphasizing collaboration and innovation.
Real Specialist
Company: Saviynt
Location: USA
Posted Dec 02, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The Renewal Specialist role is responsible for managing and executing renewal transactions, collaborating with various teams to ensure timely and accurate renewals, and identifying upsell and cross-sell opportunities. Saviynt offers a collaborative culture, competitive compensation, and benefits, and is recognized as a leader in identity security.
Database Administrator
Company: ImageTrend
Location: USA
Posted Dec 02, 2025
ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response. They value innovation, client commitment, and world-class implementation and support. The Database Administrator role is responsible for ensuring database stability, security, and performance, collaborating with development teams, and maintaining data integrity.
Senior Manager - Analytics
Company: JustAnswer
Location: Remote
Posted Dec 02, 2025
The Senior Manager Analytics role at JustAnswer involves leading a team to build data-driven insights and frameworks that guide smarter decisions, fuel innovation, and transform how people connect with expertise. The role requires a balance of strategic vision, hands-on technical skills, and mentorship to help the team and company reach the next level of data maturity.
Staff Design Technologist, UX + AI Tools & Transformation
Company: HubSpot
Location: Remote
Posted Dec 02, 2025
HubSpot is seeking a strategic Staff Design Technologist to develop AI-augmented tools and workflows for their UX team of 250+ designers and researchers. The role involves building AI tools to enhance creativity, driving AI transformation, prototyping and deploying applications, setting technical standards, collaborating with cross-functional teams, and elevating AI fluency. The ideal candidate has strong full-stack development experience, a portfolio demonstrating AI-powered tool building, direct experience with AI applications, curiosity to explore emerging AI capabilities, fluency in design workflows, and excellent technical communication skills.