Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Principal Product Designer

Company: Nova Talent

Location: Remote

Posted Dec 02, 2025

The text describes a venture studio seeking a product designer to join their team, focusing on innovation, user-centric design, and equity opportunities. It highlights the role's responsibilities, qualifications, and benefits, emphasizing collaboration and growth.

Associate Product Support Specialist

Company: Buildout

Location: Remote

Posted Dec 02, 2025

Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company's core belief is that successful commercial real estate is broker-led but tech-enabled. Buildout has become the not-so-secret weapon for over 150,000 brokers and investors, serving the entire CRE industry. The Product Support team takes pride in providing timely, efficient, and thorough assistance to customers, collaborating with other departments to resolve issues and improve the product.

Data Migration Engineer

Company: NECSWS

Location: UK

Posted Dec 02, 2025

The company is seeking an experienced Data Migration Engineer to support a large-scale migration project. The role involves designing, developing, and executing migration strategies to ensure data is transferred accurately, securely, and efficiently. The ideal candidate should have strong SQL expertise, particularly in MySQL, and be able to take ownership of migration tasks, identify risks, and collaborate with stakeholders.

Senior Software Engineer - Decision Science

Company: KoBold Metals

Location: Remote

Posted Dec 02, 2025

KoBold leverages AI and advanced technology for mineral exploration, achieving significant discoveries with reduced capital. The role involves developing decision science tools to enhance exploration efficiency, contributing to sustainable energy transition metals.

Senior Full Stack Developer

Company: Blanc Labs

Location: Remote

Posted Dec 02, 2025

Blanc Labs is a premier digital transformation partner seeking a Senior Software Developer with expertise in microservices, cloud development, and financial systems. The role emphasizes building scalable solutions for high-impact financial services, with opportunities for innovation and professional growth. The company highlights its commitment to diversity and digital leadership in a collaborative, enterprise-focused environment.

Affiliate & Influencer Marketing

Company: ElevenLabs

Location: Remote

Posted Dec 02, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are hiring an Affiliate & Influencer Marketing Manager to build and scale affiliate and creator programs.

Associate Machine Learning Engineer - Trust & Safety Intelligence

Company: Spotify

Location: USA

Posted Dec 02, 2025

The text highlights Spotify's Trust & Safety team developing AI/ML systems for platform safety, emphasizing innovation, collaboration, and compliance. It outlines roles in building scalable models, ensuring transparency, and fostering inclusive workplaces while showcasing the company's mission and benefits.

Creative Lead / Design Director

Company: Canva

Location: United Arab Emirates

Posted Dec 02, 2025

The Creative Lead Content MENAP role is responsible for shaping the creative direction of content for the MENAP region, ensuring it aligns with Canvas' goals and cultural nuances. The role involves leading a team of local creatives, collaborating with cross-functional teams, and driving user engagement and revenue growth through high-quality, locally relevant content.

Technical Support Representative I

Company: Seagull Software

Location: USA

Posted Dec 02, 2025

Seagull Software LLC is a global leader in real-time item-level visibility and label management solutions. They provide innovative tools for traceability, authentication, and automated inventory management. The company offers a BarTender platform for designing, managing, printing, and automating the production of labels, barcodes, and RFID tags. Seagull Software is a growing, profitable midsize business with a 40-year history, headquartered in Redmond, Washington, with offices across the US, Europe, and Asia.

Manager - Client Operations (Talent Acquisition)

Company: Cielo

Location: Philippines

Posted Dec 02, 2025

Cielo is a leading strategic Recruitment Process Outsourcing (RPO) partner that creates careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. The company offers a Client Operations Manager role that focuses on increasing client satisfaction and service by reviewing service delivery metrics, driving process improvement changes, and building progressive talent acquisition solutions.

Media Supervisor - Paid Social

Company: EVERSANA

Location: USA

Posted Dec 02, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, and data analytics services for clients. The company values diversity, inclusion, and patient-centricity. They are looking for a Media Supervisor Paid Social to lead and manage paid social campaigns for health and life sciences clients.

Machine Learning Engineering Manager II

Company: Spotify

Location: USA

Posted Dec 02, 2025

The Personalization team at Spotify aims to deeply understand music, podcasts, audiobooks, and videos to deliver exceptional recommendations. As an ML Engineering Manager, you will lead a team to build innovative AI-driven personalized experiences, shaping the future of Spotify's agentic reasoning and orchestration tech stack.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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