Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Account Manager
Company: Cloudbeds
Location: North America
Posted Nov 30, 2025
The job description outlines an Account Manager role with remote work, focusing on customer success, high-value portfolios, and competitive compensation between $60K-$70K. It emphasizes relationship-building, strategic advisory, and achieving net dollar retention goals in a global team environment.
Technical Customer Success Manager
Company: Masabi
Location: Remote
Posted Nov 30, 2025
Masabi is a company that drives the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company values customer success and offers a role as a Customer Success Manager to foster exceptional client experiences. Masabi provides a supportive and collaborative work environment with benefits such as competitive salary, paid vacation, private healthcare, and a focus on making a difference in the transportation technology ecosystem.
Software Engineer - CDN Security
Company: Vercel
Location: USA
Posted Nov 30, 2025
Vercel is seeking a Software Engineer to join their CDN Security team. The role involves securing customer websites by identifying malicious traffic patterns, building a scalable firewall, and pushing the state of the art forward for web security. The position offers competitive compensation, inclusive healthcare, mentorship, flexible time off, and a WFH budget.
Customer Success
Company: ElevenLabs
Location: Mexico
Posted Nov 30, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to support enterprise clients in the Spanish LATAM region.
Staff Software Engineer - iOS
Company: MyFitnessPal
Location: USA
Posted Nov 30, 2025
MyFitnessPal is seeking a Staff iOS Engineer to join their MyFitnessPal Engineering Team. The TOTS Team, which the engineer would join, plays a crucial role in driving the company's revenue growth by managing Premium subscriptions, analyzing data, and developing exclusive Premium features. The role involves collaboration, mentorship, and creating impactful solutions for the growing user base.
Production Manager
Company: ElevenLabs
Location: USA
Posted Nov 30, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Production Manager to oversee language teams and ensure high-quality content creation.
Senior Product Designer
Company: Automattic Careers
Location: Remote
Posted Nov 30, 2025
Automattic, the company behind WordPress, Jetpack, Tumblr, WooCommerce, and Simplenote, is seeking experienced Product Designers to help design exceptional products for millions of users. The role involves designing from start to finish, collaborating with engineers, marketers, and support teams, and contributing to open-source and design communities. The company values remote work, diversity, and global collaboration.
Senior Software Engineer, Cross-platform Toolchain
Company: Goodnotes
Location: Asia
Posted Nov 30, 2025
This job posting highlights a compiler engineer role at Goodnotes, emphasizing cross-platform development with Swift and LLVM. The position offers opportunities to contribute to web technology advancements, flexible work arrangements, and professional growth. Benefits include equity, remote work flexibility, and sponsored office visits.
Senior Engineering Manager - Unified Embeddings Platform
Company: Reddit
Location: USA
Posted Nov 30, 2025
This job description highlights a Senior Engineering Manager role at Reddit, focusing on leading the embeddings platform, collaborating with cross-functional teams, and offering comprehensive benefits including healthcare, equity, and flexible work arrangements.
Customer Success - Strategic
Company: ElevenLabs
Location: Remote
Posted Nov 30, 2025
ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible technology through advanced AI models and offer impactful opportunities for talented professionals. The company emphasizes excellence, global collaboration, and customer success while showcasing achievements like a $33 billion valuation and expanding product offerings.
Senior Observability Architect
Company: Grafana Labs
Location: Sweden
Posted Nov 30, 2025
This job posting highlights an exciting opportunity to drive transformation in Grafana's Customer Experience organization as an Observability Architect. The role involves pioneering technical partnerships, managing customer relationships, and delivering strategic value through observability solutions. Key responsibilities include technical guidance, product adoption, and acting as a customer advocate, with qualifications emphasizing technical expertise and problem-solving skills.
Senior Observability Architect
Company: Grafana Labs
Location: Germany
Posted Nov 30, 2025
Grafana is seeking an Observability Architect to lead a new team focused on post-sales technical partnership and customer experience. The role involves driving customer adoption, providing expert guidance, and collaborating with internal teams to ensure customer success and product value.