Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Senior Data Scientist
Company: Khan Academy
Location: USA
Posted Nov 23, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.
Senior/Associate Fire Engineer – Expert Witness
Company: Jensen Hughes
Location: UK,Ireland
Posted Nov 23, 2025
Jensen Hughes is a global leader in fire protection engineering, risk analysis, and related security fields. They have a strong commitment to employee growth, trust, and integrity. The company offers a wide range of services and collaborates with clients to solve complex safety and security challenges.
VP - Strategic Pursuit Team (SPT)
Company: EDB
Location: USA
Posted Nov 23, 2025
EDB is transforming into a leading open source-based sovereign data and AI platform company. They are seeking an exceptional VP to drive and secure the company's largest, most complex, and transformative enterprise opportunities globally. The role requires a proven track record of orchestrating cross-boundary resources and partnerships to win pivotal multimillion-dollar engagements.
Senior Product Manager
Company: Litify
Location: USA
Posted Nov 23, 2025
Litify is revolutionizing the legal industry with innovative technology, recognized for its growth and awards. They seek a Senior Product Manager to lead key initiatives, offering competitive salaries and benefits.
Director Alliances
Company: EDB
Location: USA
Posted Nov 23, 2025
EDB is transforming into a leading open source-based sovereign data and AI platform company. They are seeking a highly experienced Sr Director of Strategic Alliances to define, drive, and execute the company's strategic alliances strategy. The role involves building deep relationships with global technology leaders, negotiating high-value agreements, and accelerating the product roadmap through partnerships.
Business Development Representative - Backstage
Company: Spotify
Location: USA
Posted Nov 23, 2025
Spotify's Backstage platform is a leading open-source solution for developer portals, offering opportunities to enhance microservices and infrastructure. The company seeks a Business Development Representative to expand its customer base, with a focus on B2B sales and technology-driven growth. Benefits include competitive compensation, equity, and a strong emphasis on inclusivity and innovation.
Project Manager - Marketing
Company: Saviynt
Location: USA
Posted Nov 23, 2025
Saviynt is an AI-powered identity platform that helps organizations manage and govern access to their applications, data, and business processes. The company is recognized as a leader in identity security and is helping customers safely accelerate their deployment and usage of AI. Saviynt is building an in-house creative engine and is hiring a Creative Project Manager to lead the planning and execution of marketing projects, ensuring timely delivery and high-quality output.
Solutions Architect
Company: Grafana Labs
Location: USA
Posted Nov 23, 2025
Grafana Labs is seeking a Solution Architect to join their Packaged Services team. The role involves driving customer onboarding, providing training and support, and ensuring successful adoption of Grafana and related technologies. The ideal candidate should have strong technical expertise, project management skills, and a passion for helping customers succeed with leading-edge technologies.
Staff Technical Program Manager - Engineering Productivity
Company: Dropbox
Location: Canada
Posted Nov 23, 2025
Dropbox is seeking an exceptional Technical Program Manager (TPM) to lead enterprise-wide programs and drive strategic engineering initiatives. The ideal candidate will have strong technical experience, excellent communication skills, and a proven track record of delivering complex cross-functional programs. The role involves program leadership, stakeholder management, executive communication, leadership through influence, operational excellence, data-driven execution, and culture mentorship.
Senior Machine Learning Manager - Ads Content Understanding
Company: Reddit
Location: Remote
Posted Nov 23, 2025
The text describes the Ads Content Understanding team's role in Reddit's monetization efforts, focusing on machine learning and data-driven solutions. It outlines job responsibilities, required qualifications, and benefits for a Senior Engineering Manager position.
Customer Support Specialist I
Company: SQUIRE
Location: USA
Posted Nov 23, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a Customer Support Specialist I position to assist customers and their clients, with a focus on providing timely assistance and troubleshooting issues. SQUIRE values diversity and provides equal employment opportunities.
Senior Pentester
Company: Synack
Location: USA
Posted Nov 23, 2025
Synack is seeking a talented penetration tester to join their new team. The role involves conducting penetration tests, identifying vulnerabilities, and writing professional reports. The ideal candidate should have experience in various types of offensive security engagements, strong communication skills, and relevant certifications.