Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Security Engineer L5 - Incident Response Team
Company: Netflix
Location: Poland
Posted Nov 18, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix provides a flexible viewing experience, allowing members to play, pause, and resume watching anytime, anywhere. The company values diversity and inclusion, and strives to create a unique culture.
Strategic Partnerships Marketing Manager
Company: Vonage
Location: Poland
Posted Nov 18, 2025
The role is for a Strategic Partnerships Marketing Manager to execute and optimize Account-Based Marketing campaigns and targeted vertical programs for strategic partnerships. The position requires deep expertise in campaign execution, performance analysis, and creating repeatable Demand Gen Playbooks. The manager will collaborate cross-functionally with Sales, Partner Managers, and Events specialists to drive pipeline and business impact.
Senior Customer Success Manager
Company: Qualio
Location: Ireland
Posted Nov 18, 2025
Qualio is a quality management platform for life science teams, trusted by hundreds of international customers. The company is remote and globally distributed. The job opportunity involves working with customers to understand their goals, align on business objectives, and implement account plans to grow and secure the portfolio. The role requires maintaining a revenue base, building strong relationships, driving upgrade revenue, collaborating with teams, and having relevant skills and experience in customer success, B2B SaaS, and life sciences industries.
Content Designer - Advertising
Company: Spotify
Location: North America,Latin America
Posted Nov 18, 2025
The role is for a Content Designer to join the Ads design team at Spotify, focusing on writing clear UX copy for the Ads Manager interface and consumer-facing ad formats. The ideal candidate should have 3+ years of experience in content design, UX writing, or a similar role, with a strong interest in Artificial Intelligence. The position offers flexibility to work within the Americas region, with a base salary range of $118,623 to $169,462 plus equity. Spotify is an equal opportunity employer with a commitment to inclusivity and accessibility.
Customer Care Process Excellence Manager
Company: InPost
Location: Poland
Posted Nov 18, 2025
InPost Group is an innovative European out-of-home deliveries company with a network of intelligent lockers and expanding service portfolio. They are seeking a Customer Care Excellence Manager to lead strategic and operational initiatives to drive process improvement and innovation across the group's customer care function.
Director - Implementation
Company: ImageTrend
Location: USA
Posted Nov 18, 2025
ImageTrend Inc focuses on healthcare data integration and offers a Director of Implementation role with strategic leadership and project delivery responsibilities, featuring a competitive salary range of $115k-$150k. The position emphasizes client satisfaction, process improvements, and cross-functional collaboration while promoting a inclusive workplace environment.
Director - Strategic Planning
Company: EVERSANA
Location: USA
Posted Nov 18, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They seek a Director of Strategic Planning to act as the voice of the customer, collaborate with teams, and develop data-driven strategies.
Sales Manager - SMB
Company: HubSpot
Location: Australia
Posted Nov 18, 2025
HubSpot's job posting emphasizes growth, mission-driven culture, and competitive benefits for Sales Managers, highlighting empowerment and collaboration.
Consultant - SmartRecruiters Implementation
Company: Cielo
Location: Romania
Posted Nov 18, 2025
Cielo offers a remote consulting role with SmartRecruiters implementation, emphasizing career growth and collaboration. Requirements include 2+ years of experience and fluency in English/French. The position highlights opportunities to work with industry experts and contribute to innovative talent solutions.
Virtual Assistant (with Social Media & CSR Background)
Company: Bamboo Works
Location: Philippines
Posted Nov 18, 2025
The job posting is for a part-time virtual assistant role supporting a growing electrical services business in Australia. The role involves handling customer calls, managing CRM and scheduling, social media posting, and other administrative tasks. The ideal candidate should have excellent communication skills, experience in customer service and social media, and be comfortable using various software platforms.
Customer Experience - Program Manager
Company: iRhythm
Location: USA
Posted Nov 18, 2025
iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to provide clinically actionable information. iRhythm is committed to improving cardiac health and offers career opportunities for builders and problem solvers to shape the future of cardiac health.
Staff Backend Engineer, PHP + Go
Company: Hostaway
Location: Europe
Posted Nov 18, 2025
Hostaway is seeking a highly motivated Staff Backend Engineer to join the Core team responsible for integrations with key partners. The role requires 6+ years of SaaS software development experience, expertise in backend languages, and strong understanding of relational databases. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership approach.