Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Digital Marketing Associate

Company: Skyrocket Studios

Location: Remote

Posted Nov 18, 2025

This text describes a digital marketing role with responsibilities across social media, influencer marketing, search campaigns, SEO, direct marketing, and industry knowledge. It outlines required qualifications and skills for the position.

Tech Lead Manager - Embodied AI

Company: Diligent Robotics

Location: Remote

Posted Nov 18, 2025

The text describes a leadership role in developing AI for robotics, emphasizing mission-driven innovation, cross-functional collaboration, and real-world application of advanced technologies. It highlights responsibilities in building AI systems, ensuring safety, and leading teams in a startup environment.

Account Executive

Company: Ralliant

Location: Remote

Posted Nov 18, 2025

The text describes the responsibilities and requirements for a sales role at Tektronix, focusing on interacting with customers, determining calibration needs, pricing, and delivering solutions. It emphasizes the need for strong communication, negotiation, and organizational skills, as well as experience in the eT&M industry and proficiency with CRM software.

Inside Sales Representative

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The role involves managing customer accounts, ensuring satisfaction, driving revenue growth through upselling and renewals, and collaborating with various teams to provide exceptional service. It requires strong communication skills, experience in customer-facing roles, and the ability to work in a fast-paced environment.

Business Development Representative

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the responsibilities and requirements for a Business Development role focused on developing and maintaining knowledge of Gordian products, generating sales qualified leads, engaging prospects, collaborating with teams, and tracking activities in CRM platforms. It emphasizes the need for strong communication skills, attention to detail, and experience in B2B or B2G environments.

Graduate Software Engineer - Open Source and Linux, Canonical Ubuntu

Company: Canonical

Location: Anywhere

Posted Nov 19, 2025

Canonical promotes itself as a leading open-source provider offering global remote software engineering roles with competitive compensation, career growth opportunities, and a collaborative work environment. The job description highlights innovative projects, professional development, and a commitment to diversity and excellence.

Senior Data Engineer

Company: Gusto, Inc.

Location: Canada

Posted Nov 19, 2025

Gusto is seeking a Senior Data Engineer to build reliable, scalable data systems that empower better work and life. The role involves partnering with analytics, product, and engineering teams to deliver data solutions that drive business impact. Preferred qualifications include 8+ years of experience in data engineering, strong SQL and Python skills, experience with dbt, data modeling, cloud platforms, CI/CD pipelines, monitoring, and AI/automation.

Sr Staff Software Engineer DevOps

Company: Hammerspace

Location: Remote

Posted Nov 18, 2025

The job posting is for a skilled DevOps Engineer to join a team. The role focuses on software development with a strong programming foundation, while leveraging DevOps expertise to streamline processes and ensure robust deployments. The ideal candidate is a versatile problem-solver with a software engineering core, comfortable wearing multiple hats in a startup environment.

Senior DevOps Engineer

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes a highly skilled DevOps engineer with extensive experience in Azure infrastructure management, automation, and cloud services. The engineer is proficient in various tools and technologies, including Terraform, ARM templates, Kubernetes, CI/CD pipelines, monitoring solutions, and security best practices. They have a strong background in cloud environments, Agile methodologies, and collaboration with cross-functional teams.

Quality Manager

Company: Invisible Technologies

Location: Remote

Posted Nov 18, 2025

The job description highlights a role focused on maintaining high standards in AI operations through collaboration with industry leaders, process optimization, and quality assurance strategies. It emphasizes competitive compensation and opportunities to shape AI standards.

Tech Lead / Manager - AI Evaluation Science

Company: Diligent Robotics

Location: Remote

Posted Nov 18, 2025

The company is developing AI-powered humanoid robots to work alongside humans in various environments. They are seeking a Tech Lead Manager for AI Evaluation Science to lead a team responsible for measuring and validating the performance of their AI systems in real-world scenarios. The role involves defining metrics, building evaluation pipelines, and ensuring the robots meet high standards for safety, reliability, and human trust.

NetSuite Functional Analyst

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the role of a NetSuite Functional Analyst, highlighting responsibilities such as solution design, customization, integrations, data management, security, training, and documentation. It also lists required skills, certifications, and experience.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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