Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Sales & Partnership Development Associate
Company: Integrated Hire
Location: Anywhere in the world
Posted Nov 17, 2025
Integrated Hire is a company that helps US businesses grow by building high-performing remote teams. They are looking for referral partners to earn commission by introducing business owners to their services. The role is commission-only, flexible, and offers unlimited earning potential.
Internet Measurement and Geolocation Software Engineer (L5)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Open Connect group builds and manages a content delivery network that delivers streaming video and leverages physical infrastructure. The GNI team focuses on mapping devices to real-world locations and leveraging network insights to improve the business while protecting member privacy.
Software Engineer L5 - GenAI Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a data platform for various business functions, enabling data-driven decisions. The GenAI Platform team aims to boost productivity by providing tools for building GenAI applications. Netflix offers comprehensive benefits and promotes diversity and inclusion.
Senior Technical Producer - Games
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking an experienced technical producer to help enable innovative and efficient platforms and services for game developers. The role involves defining and executing the needs of the games technology strategy, working with game development teams and peers across Product and Technology, and ensuring features are delivered on time for evaluation and adoption by game studios.
Data Scientist (L5) - Customer Service
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company values data science and customer service to deliver top-notch experiences aligned with its business strategy. The role involves leading the evolution of customer service metrics, partnering with various teams, and expanding the use of metrics across Netflix.
Network Security Engineer L5
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading global entertainment service with a diverse network infrastructure. They are seeking a skilled Network Security Engineer to design, implement, and maintain secure network infrastructure across various environments. The role involves collaborating with technical teams, driving continuous improvement in network and content security, and fostering a culture of security awareness.
Staff Product Designer - Design Systems (TV)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a tenured System Designer to take ownership of their expanding TV Design System within Hawkins, a centralized design system that supports Netflix's Consumer business. The role involves owning the long-term vision and strategy for the TV design system, partnering with cross-functional leadership, developing scalable adoption strategies, and establishing design system standards and processes.
Software Engineer L5 - Build and Release Tools, Machine Learning Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Model Observability & Lifecycle Management teams provide a centralized MLOps platform to multiply productivity for ML researchers. The Build and Release group is building a monorepo environment for ML engineers and researchers, seeking strong build engineers with experience in B&R best practices at scale.
Software Engineer 4 - Web & TV Player
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Web & TV Player team is responsible for playback functionality across various platforms, managing aspects like state machine, license management, and streaming media delivery. The team comprises engineers with diverse expertise and collaborates with other teams for product development and experimentation.
Senior Search Lead - Technology
Company: Canonical
Location: Remote
Posted Nov 17, 2025
Canonical is a leading provider of open source software and operating systems. They have a global distributed team and a unique hiring process. The company is founder-led, profitable, and growing. They are looking for an experienced Tech-focused in-house search consultant to teach senior executives how to source talent for senior leadership roles.
QA Test Lead
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking an experienced QA Test Lead to join their Netflix Games Studio and oversee the quality assurance of their video game releases. The role requires strong testing expertise, project management skills, and a deep understanding of Android and iOS devices. The ideal candidate will lead a team of QA testers, develop test plans, and ensure games meet Netflix's quality standards.
Research Scientist/Engineer L5/L6 - AI for Member Systems
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company invests in understanding members and building personalized experiences to help them find their next favorite story. Applied machine learning research at Netflix drives various aspects of the business, including personalization, recommendations, search, content understanding, messaging, targeting, new member acquisition, and more. The company seeks exceptional individuals to join their team as full-time research scientists to drive applied research and develop production-ready systems.