Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Account Executive - Government and Public Sector

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. The company values high velocity, impact, AI first, excellence, and a global team. They are looking for a self-starting Account Executive based in Western Europe to lead new business efforts across government organizations.

Art Director - Internal Game Studio (ISX2)

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is seeking a highly skilled Art Director to lead the artistic vision of a new, unpublished game. The role involves defining the game's look, managing external art contractors, and collaborating with a passionate cross-disciplinary team. Netflix offers comprehensive benefits and a competitive compensation package.

Manager - Ads DSE Measurement & Audience Insights

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched a lower-priced ads-supported tier and are seeking a Manager for Ads Data Science and Engineering to lead the development of innovative measurement solutions and partnerships with product, engineering, and regional measurement teams.

Motor Claims Adjuster

Company: Reserv

Location: Remote

Posted Nov 17, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They aim to bring efficiency and simplicity to claims for TPAs, insurance technology providers, and adjusters. The company values highly motivated, growth-oriented individuals with experience in motor claims, fraud, and credit hire negotiations. They offer a competitive benefits package and a flexible work environment.

UI Engineer L4 - Ads Engineering

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team is building highly performant advertising systems to monetize their content and differentiate in the growing CTV advertising space.

Account Executive - Government and Public Sector

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. They are looking for a self-starting Account Executive based in Southern Europe to drive new business efforts across government organizations.

Software Engineer L7 - Enterprise Solutions

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a technical thought leader to shape the future of its enterprise ecosystem by rearchitecting systems, driving AI-native product development, and fostering a culture of operational excellence. The role offers a competitive compensation package and values diversity and inclusion.

Software Engineer L4 - iOS, Shared Client Foundations

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Shared Client Foundations team builds UI architecture and frameworks for iOS, Android, TV, and Web platforms. They focus on creating cross-platform data access architecture, server-driven UI architecture, and frameworks for feature configuration-based UI development. The team values self-motivated engineers with a passion for building solutions rooted in business and customer needs.

Site Reliability Engineering Manager

Company: Shippo

Location: Remote

Posted Nov 17, 2025

Shippo's job posting highlights their mission to empower ecommerce through reliable shipping solutions and emphasizes a SRE Manager role with comprehensive responsibilities, competitive compensation, and inclusive hiring practices. The position offers opportunities for career growth, flexible work arrangements, and a supportive team environment.

Systems Development Engineer 4 - Creative Compute and Storage

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Creative Compute and Storage team is seeking a Systems Development Engineer to design, develop, and deliver technology infrastructure for content creation. The role involves collaborating with engineering, creative, and business teams to design and build services that incorporate data collection, analysis, and feedback loops to improve experiences and productivity for content creators. The ideal candidate has a strong analytical approach, technical expertise in large-scale computing infrastructure, and a passion for automation, efficiency, and scalability.

Account Executive - Government and Public Sector

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a self-starting Account Executive based in Central Europe to drive new business efforts across government organizations.

Customer Success

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to build relationships with enterprise clients in the Middle East and drive adoption of their products.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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