Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Clinical Trial Assistant
Company: Scout
Location: USA
Posted Nov 16, 2025
Scout, a company established in 1996 and rebranded in 2024, offers clinical trial patient travel and reimbursements, as well as an online learning management system. They are seeking a Clinical Trial Assistant to join their remote US team, with responsibilities including coordinating study activities, managing documentation, and communicating with stakeholders. The ideal candidate should have a degree or equivalent experience, 1-2 years of clinical research experience, and strong computer skills.
Sr. Backend Developer (Magento 2)
Company: Nutrafol
Location: Remote
Posted Nov 16, 2025
Nutrafol is seeking a Senior Backend Developer with Magento 2 expertise to join their collaborative and innovative team. The role involves developing and maintaining custom modules, integrating with external systems, and mentoring others. Nutrafol offers a competitive salary range of $150,000 to $165,000 USD.
Staff Data Scientist - Operations
Company: Mozilla
Location: Remote
Posted Nov 16, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Sr Cloud Engineer
Company: Ollion
Location: USA
Posted Nov 16, 2025
Ollion is a company that connects businesses and capabilities globally to help organizations make the most of their transformation while maintaining independence. They value innovation, bold steps, and making a difference. Ollion offers cloud engineering services, focusing on creating new and better ways to work by solving business challenges using technology. They prioritize customer satisfaction, root cause analysis, and compliance. The company seeks experienced cloud engineers with strong communication and problem-solving skills.
Staff Software Engineer - IAM
Company: Mozilla
Location: Remote
Posted Nov 16, 2025
Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Technical Director - Internal Game Studio (ISX2)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a Technical Director to lead a new transmedia gaming experience on their CloudGaming platform. The role involves assembling and managing a world-class engineering team, making technology decisions, and ensuring alignment with Netflix's platform technologies. The company values integrity, excellence, respect, inclusion, and collaboration.
Clinical Technology Consultant
Company: Lingraphica
Location: USA
Posted Nov 16, 2025
Lingraphica is a company dedicated to improving the lives of individuals with speech and language challenges through advanced augmentative and alternative communication (AAC) devices, software, and community-based services. The Clinical Technology Consultant role involves providing clinical support, device training, and fostering relationships with consumers, support persons, and professionals to ensure a positive experience. The company values action, empowerment, improvement, and integrity, and strives to create an inclusive and supportive workplace.
Senior Software Engineer - Developer Experience Infrastructure
Company: Reddit
Location: Remote
Posted Nov 16, 2025
The Developer Experience team aims to create efficient and reliable tools and processes for developers. The senior engineer role involves building a vision for developer experience, improving frameworks and tooling, scaling infrastructure, and collaborating with cross-functional teams. The position requires experience in large-scale distributed systems, Go, developer tools, and Kubernetes.
Supervisor Underwriting Support
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 16, 2025
The job description outlines the responsibilities and qualifications for a role managing a team of underwriting support specialists. The position involves providing supervision, ensuring first contact resolution, maintaining compliance, and fostering a collaborative team environment. The ideal candidate should have intermediate knowledge of property and casualty insurance, in-depth knowledge of commercial lines underwriting, and strong communication and problem-solving skills.
TV UI Engineer (L5) - Games Player Experiences
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix seeks a senior TV UI engineer to innovate Game Player experiences, emphasizing collaboration, accessibility, and inclusive culture. The role involves building scalable, performant code and driving cross-functional initiatives.
Data Scientist (All Levels)
Company: KoBold Metals
Location: USA
Posted Nov 17, 2025
KoBold Metals is a leading AI-driven mineral exploration company that has made significant discoveries with less capital than the industry average. They are seeking a Data Scientist to build predictive models and apply scientific computing methods to accelerate the discovery of critical battery metals.
Sr. Consultant Change Management
Company: phData
Location: USA
Posted Nov 17, 2025
The role of a Senior Change Management Consultant in the Advisory Practice involves partnering with clients to drive successful adoption of data-driven and AI-enabled solutions. The consultant will develop and execute change management strategies, work closely with clients to design communication and training programs, and manage organizational resistance to ensure sustainable change. The ideal candidate should have 4+ years of experience in change management, strong technical understanding, and excellent communication skills.