Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Senior Software Engineer
Company: Circadence Corporation
Location: USA
Posted Nov 13, 2025
The job description is for a Senior Software Engineer position at Circadence, a company that develops an immersive cybersecurity training platform called Project Ares. The role involves fullstack development, designing and implementing RESTful APIs, working with Azure cloud services, and collaborating with stakeholders. The company offers competitive benefits and the opportunity to work on cutting-edge technology in the cybersecurity field.
Senior Solutions Architect - Automotive
Company: Mapbox
Location: Japan
Posted Nov 13, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation, mapping, and location-aware applications. The company seeks a Solutions Architect in Japan to design and deliver solutions using Mapbox's platform, working closely with customers and internal teams. The role requires technical expertise, business acumen, and strong communication skills.
Producer - Star Trek Fleet Command
Company: Scopely
Location: USA
Posted Nov 13, 2025
Scopely is seeking a Producer to join their Star Trek Fleet Command team. The role involves facilitating multidisciplined pods, improving communication channels, and ensuring team efficiency. The ideal candidate should have 3+ years of production experience, excellent communication skills, and a solid understanding of Agile practices.
Account Executive
Company: Harris
Location: USA
Posted Nov 13, 2025
The job posting is for an Account Executive role at Sidwell, focusing on selling GIS solutions and services to local government accounts in the US. The role involves developing new business leads, territory planning, and targeted marketing campaigns. The ideal candidate should have a strong understanding of Esri technology, local government workflows, and excellent communication and negotiation skills.
Intermediate Site Reliability Engineer - Environment Automation
Company: GitLab
Location: EMEA
Posted Nov 13, 2025
The role of a Site Reliability Engineer at GitLab involves keeping user-facing services and production systems running smoothly by combining software engineering with infrastructure expertise. The ideal candidate should be comfortable debugging Go applications, designing scalable Terraform automation, and automating the lifecycle of many tenant environments. The role focuses on automating the provisioning, configuration, and management of GitLab environments using Terraform, Ansible, and Kubernetes.
Real Property Damage Claims Adjuster
Company: Reserv
Location: USA
Posted Nov 13, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking highly motivated and growth-oriented adjusters to join their team and help build a tech-driven claims organization. The company values diversity, empathy, and transparency, and offers competitive benefits including a generous health insurance package, 401k retirement plan, and work-from-anywhere policy.
Senior Manager - Development Operations and Research
Company: Empower Project
Location: USA
Posted Nov 13, 2025
The Senior Development Operations Manager is a key role responsible for building and maintaining operational systems, processes, and tools to drive successful fundraising. The role involves overseeing donor cultivation, solicitation, and stewardship systems, managing gift processing and finance liaison tasks, ensuring data integrity and reporting, and collaborating cross-functionally. The position is fully remote with occasional travel and requires strong skills in research, data analysis, and project management.
CCaaS Architect - Bilingual French & English
Company: TTEC Digital
Location: Canada
Posted Nov 13, 2025
TTEC Digital seeks a CCaaS Architect to lead AI solutions, emphasizing employee growth and customer experience. The role involves technical leadership and collaboration, with a focus on innovation and diversity.
Software Engineer (Python) - Analytics Platform Team
Company: Canva
Location: Australia
Posted Nov 13, 2025
Canva is seeking a software engineer to join their Analytics Platform team and work on developing next-generation features, APIs, and tools to make data insights accessible and scalable. The role involves collaborating with cross-functional teams, driving continuous improvement of CI/CD pipelines, and championing engineering best practices. Canva offers a flexible work environment, equity packages, inclusive parental leave, and other benefits.
Global Head of Community - Pexels
Company: Canva
Location: UK
Posted Nov 13, 2025
The job description is for the Head of Community role at Pexels, a large stock image library. The role involves leading the global community strategy, building connections with creators, and collaborating across teams. The company offers a vibrant work environment, equity packages, and various benefits.
Senior Frontend & Mobile Engineer
Company: Snowplow Analytics
Location: UK
Posted Nov 13, 2025
Snowplow is seeking a Senior Frontend and Mobile Engineer to join their Data Products team. The role involves working on a Typescript/React single-page application, mobile tracking SDKs, and code generation tools for iOS and Android. The ideal candidate should have experience in building engaging user experiences, understand web accessibility standards, and have a solid understanding of security threats. Snowplow offers a competitive package, flexible working, generous holiday allowance, and a diverse and inclusive work environment.
Strategic Sales Manager - Photographer Products
Company: Clear Capital | CubiCasa
Location: USA
Posted Nov 13, 2025
The role of Strategic Sales Manager Photographer Products involves onboarding photography companies to CubiCasas platform, providing personalized training, collaborating with internal teams, and ensuring a seamless onboarding experience. The ideal candidate should have 2+ years in account management or related roles, experience working with SaaS platforms, and a customer-first mindset.