Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Lead DevOps Engineer

Company: Ollion

Location: India

Posted Nov 14, 2025

Ollion is a company that connects businesses and capabilities globally to help ambitious organizations transform while maintaining independence. They value diversity, inclusion, and equity, and focus on creating innovative solutions for clients. Ollion seeks a Lead DevOps Engineer to lead a team in evolving cloud infrastructure for their data product, Datapipes, with a focus on AWS, Kubernetes, and automation.

Sr. Software Engineer - Backend (Integration Quality)

Company: Zapier

Location: North America

Posted Nov 14, 2025

Zapier is hiring a Sr Backend Engineer to enhance integration quality and automation, emphasizing AI, remote work, and high-impact projects. The role involves improving reliability, mentoring, and collaborating across teams to scale quality improvements.

Staff Engineer - Monopoly GO!

Company: Scopely

Location: USA

Posted Nov 14, 2025

Scopely is seeking a Staff Engineer to join their Monopoly GO game team. The role involves designing and implementing scalable backend systems, collaborating with a global team, and ensuring reliable and high-velocity development. The company values diversity, inclusion, and creating games for everyone.

Solutions Architect - UiPath

Company: WonderBotz

Location: USA

Posted Nov 14, 2025

This job description outlines a Solutions Architect UiPath role requiring 6-8 years of IT experience, UiPath expertise, and security clearance. The position involves designing automation solutions, collaborating with technical teams, and ensuring compliance with client strategies. It emphasizes teamwork, problem-solving, and certifications while offering competitive compensation and immediate start opportunities.

Full Stack Developer

Company: Xenith Solutions

Location: USA

Posted Nov 14, 2025

Xenith Solutions is a small family-focused business that provides superior service to Federal Civilian Defense and Intelligence organizations. They offer unmatched benefits and are seeking a Full Stack Developer with agile methodology experience to join their team in support of a Customs and Border Protection contract.

Senior Regional Account Manager

Company: First Advantage

Location: Singapore

Posted Nov 14, 2025

The position involves building and maintaining relationships with global and regional accounts, identifying upselling opportunities, and achieving high customer satisfaction. The role requires developing and implementing account strategies, collaborating with internal functions, and monitoring competitors. Qualifications include 8-10 years of experience in managing and growing accounts, strong account management skills, and excellent communication abilities.

Senior DevOps Engineer - Overture Maps Foundation

Company: Linux Foundation

Location: USA

Posted Nov 14, 2025

The Linux Foundation is a global organization that supports open source technology development and adoption. Overture Maps Foundation, under the Linux Foundation, develops open map data and seeks a Senior DevOps Engineer to ensure reliability and automation of data pipelines across cloud environments.

Service Strategy & Design Engineer

Company: Gametime United

Location: USA

Posted Nov 14, 2025

The Fan Ops Service Strategy & Design Engineer will design and enhance systems to support Gametime fans, focusing on chatbots, self-service tools, and automated voice deflection. They will collaborate with various teams to ensure frictionless, efficient, and empathetic fan experiences while leveraging AWS, Amazon Connect, Kustomer, and frontend/backend development.

Senior Product Designer - Emerging Creative

Company: Netflix

Location: USA

Posted Nov 14, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Senior Product Designer to join the Emerging Creative Experience Design team, focusing on UX/UI strategy and high-visual craft across consumer products. The role involves collaborating with multidisciplinary teams to create immersive, engaging experiences that align with business goals and the Netflix brand.

Accounts Receivable Specialist

Company: First Advantage

Location: Philippines

Posted Nov 14, 2025

The Accounts Receivable Specialist role involves managing end-to-end billing and collections processes to ensure timely and accurate invoicing, prompt payment posting, and effective resolution of outstanding balances. The role requires strong attention to detail, communication skills, and proficiency in systems like Oracle. The company offers a remote work arrangement, competitive benefits, and a day shift schedule.

Data Scientist 5 - Title and Launch Management

Company: Netflix

Location: USA

Posted Nov 14, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Merchandising and Content Understanding team aims to enable operational and creative excellence in content distribution and promotion. The team collaborates with partners to launch high-quality content and help members discover content they will love. The job posting is for a data scientist to join the team and develop content understanding signals across all formats to improve the discovery experience on the service.

Lead – Data Engineer I

Company: Ollion

Location: India

Posted Nov 14, 2025

Ollion is a company that connects businesses and capabilities globally to help organizations make the most of their transformation while maintaining independence. They focus on innovation, risk-taking, and making a difference. Ollion offers a collaborative work environment, competitive benefits, and opportunities for learning and growth.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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