Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Vendor Strategist - BPO
Company: Mercury
Location: USA
Posted Nov 12, 2025
Mercury's Vendor Strategy team is seeking a Vendor Strategist to focus on BPO partnerships for Customer Support. The role combines traditional vendor management with strategic planning and capacity planning. The ideal candidate will shape Mercury's vendor strategy during a period of substantial growth, own BPO operations, and collaborate cross-functionally.
Support Tech III
Company: Henry Schein One
Location: Remote
Posted Nov 11, 2025
This job posting is for a Remote Technical Support Manager position at Henry Schein One. The role involves answering and resolving customer calls, providing product education, mentoring team members, and creating knowledge base articles. The ideal candidate should have 4+ years of experience, advanced knowledge of HSPS Dental Software, strong troubleshooting skills, and excellent communication abilities. The position offers a competitive salary range of $40,000 to $45,000 and a comprehensive benefits package.
Senior Product Manager - Pro - Tax Reporting
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The company is fully remote with Krakenites in 70+ countries speaking over 50 languages.
Sr. Director - Treasury Operations
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company seeking a Senior Director, Head of Treasury Operations. The role involves leading global treasury operations, managing cash flows, collaborating with leadership, and driving the company's capital markets strategy. The ideal candidate has 13+ years of treasury leadership experience, expertise in managing global operations, and familiarity with cryptocurrencies and digital wallets.
Task Logistics Advocate - German
Company: Taskrabbit
Location: Poland
Posted Nov 12, 2025
The role is for an Operations Advocate in a remote team based in Poland, responsible for improving conversions and reducing cancellations across 6 European markets. The position involves following standard operating procedures, addressing user issues, managing time efficiently, and building connections with stakeholders. The ideal candidate should have great people skills, customer service experience, excellent communication skills, and be adaptable in a fast-paced environment.
Manager - Support Engineering
Company: GitLab
Location: North America,Latin America
Posted Nov 12, 2025
The role of a Support Manager at GitLab involves hiring and developing world-class Support Engineers, balancing direct customer relationships with strategic team scaling, and collaborating across departments to improve support efficiency. The team focuses on building processes, fostering self-sufficiency, and creating a psychologically safe environment for growth.
Senior Software Engineer - Full-stack - Growth Platform
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Engineering team builds experiences connecting people to the ecosystem, with a focus on marketing funnels, signup flows, and user engagement. The Senior Platform Engineer role involves designing and maintaining internal tooling services and developer platforms to empower teams and drive business impact.
Counsel - GxP Compliance
Company: Viatris
Location: Remote
Posted Nov 11, 2025
Viatris is a healthcare company that aims to provide high-quality, accessible medicines and improve patient health worldwide. The Counsel GxP Compliance role involves counseling clients on GxP and quality processes, assisting with regulatory compliance, and working cross-functionally to improve processes and systems.
SAP PP Consultant
Company: PT ABeam Consulting Indonesia
Location: Remote
Posted Nov 11, 2025
The text outlines job responsibilities including SAP skill development, client service management, and day-to-day consulting activities. It lists requirements such as a bachelor's degree, 5+ years of SAP experience, English proficiency, and strong interpersonal skills. The role involves domestic and overseas travel with a focus on proactive problem-solving and time management.
Customer Success Architect
Company: GitLab
Location: Japan
Posted Nov 12, 2025
The Customer Success Architect role is strategic, focusing on aligning the platform with customer objectives and driving long-term success. Responsibilities include consultative relationships, technical enablement, and managing escalations. The hiring process involves multiple interviews and assessments.
Sales Performance Management Consultant
Company: Delbridge Solutions Inc.
Location: Remote
Posted Nov 11, 2025
Delbridge Solutions, a fast-growing technology company, is seeking a Sales Performance Management Consultant with 2-3 years of experience. The role involves providing client-focused solutions, collaborating with teams, and delivering exceptional results. The company offers competitive salary, remote work, and career growth opportunities.
Inpatient Facility Coder
Company: AAPC
Location: Remote
Posted Nov 11, 2025
The job posting is for a remote contract inpatient facility coder position requiring at least 5 years of coding experience. The ideal candidate should possess strong coding skills, knowledge of medical terminology, and excellent communication abilities. The role involves accurately coding medical records, following coding guidelines, and maintaining confidentiality of patient information.