Exceptional Service Jobs

1,339,258 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

GenAI Solutions Architect, AGS North America Startups

Company: Amazon Web Services, Inc.

Location: East Palo Alto, CA

Posted Oct 22, 2025

Develop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-…

Event Marketing Assistant

Company: Pioneer Pathways Initiative

Location: Dallas, TX

Posted Oct 22, 2025

Event Marketing Assistants represent leading nonprofit organizations through high-impact, face-to-face interactions at exciting community events.

Sr. ML Compiler Engineer, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: Seattle, WA

Posted Oct 22, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

IV Sterile Compounding IV Compounding Pharmacist in Plano, TX

Company: Soliant

Location: Plano, TX

Posted Oct 22, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Background in high-volume pharmacy settings.

Customer Care Specialist - I

Company: Forever Living Products International, LLC.

Location: Scottsdale, AZ

Posted Oct 22, 2025

Answers calls and responds to emails in a prompt and courteous manner reflecting a positive, friendly, warm telephone tone and persona.

Escrow Data Analyst (On-site)

Company: Newrez

Location: Houston, TX

Posted Oct 22, 2025

Partner with the business unit and/or management team to identify analytic needs and develop end to end process flows. Required knowledge, skills, and ability.

Plumbing Service Technician

Company: Bumble Breeze Plumbing Heating & Cooling

Location: Las Vegas, NV

Posted Oct 22, 2025

Daily tasks include the technical aspect of the job, collecting payments, giving accurate and detailed information about each home and situation, maintaining…

1st Shift Hospital Trash Tech

Company: Xanitos Inc

Location: Houston, TX

Posted Oct 22, 2025

It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose…

UN Commercial Driver

Company: Lakeshore Recycling Systems LLC

Location: Chicago, IL

Posted Oct 22, 2025

Must not have any license suspensions within the last 2 years. Operate vehicle in accordance with Lakeshore Waste Services safety and Life Critical Rules, OSHA…

Asset & Wealth Management - Software Engineer - Associate - Dallas

Company: Goldman Sachs

Location: Dallas, TX

Posted Oct 22, 2025

Candidates will work directly with a variety of stakeholders, including the products organization/team, UX & visual design team and various engineering teams…

Senior Worldwide Specialist Solutions Architect, Containers

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

This includes acting as a strategic technical leader in the field to provide architectural guidance and recommendations necessary to promote & accelerate…

Applied Scientist III, Next Gen Developer Experience

Company: Amazon Development Center U.S., Inc.

Location: Santa Clara, CA

Posted Oct 22, 2025

You will invent, implement, and deploy state-of-the-art machine learning and automated reasoning algorithms and systems. Amazon is a total compensation company.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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