Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Trial Master Files Representative
Company: Celerion
Location: USA
Posted Dec 11, 2025
Celerion seeks a Full-Time Trial Master Files Representative for a remote position, emphasizing clinical research expertise, document management skills, and collaboration. The role involves maintaining Trial Master Files, communicating with stakeholders, and adhering to regulatory standards. The company highlights values like Integrity, Trust, and Respect, while offering competitive pay and equal opportunity employment.
Sr. Threat Analyst - Quality Assurance
Company: Optiv
Location: USA
Posted Dec 11, 2025
This job description outlines a remote Sr QA Analyst role with responsibilities in quality assurance, security analysis, and compliance. It highlights required experience in cybersecurity and offers benefits like remote work flexibility and professional development opportunities.
Research Scientist (L5) - Member Understanding Foundations
Company: Netflix
Location: USA
Posted Dec 11, 2025
Netflix seeks a Research Scientist to enhance understanding of its members through machine learning, offering competitive compensation and comprehensive benefits. The role emphasizes innovation, cross-functional collaboration, and impactful contributions to product development.
Cloud Platform Architect
Company: Bugcrowd
Location: USA
Posted Dec 11, 2025
The job seeks a Cloud Platform Architect to design and optimize cloud-native platforms, focusing on scalability, security, and integration with microservices and APIs. The role involves leading architectural decisions and ensuring compliance with security standards.
Principal Software Engineer
Company: Invisible Technologies
Location: Brazil
Posted Dec 11, 2025
This job description outlines a Principal Software Engineer role requiring extensive Linux and Python expertise, with responsibilities including system design, containerization, and API development. It highlights competitive salary ranges and benefits like oncall rotations and professional growth opportunities.
Junior Talent Sourcer
Company: JustAnswer
Location: Ukraine
Posted Dec 11, 2025
This job description outlines a Talent Sourcer role requiring proactive sourcing, candidate engagement, and collaboration with recruiters. It emphasizes skills in AI tools, ATS systems, and market research while detailing responsibilities like pipeline building and candidate qualification.
Senior IT & Security
Company: n8n
Location: Germany,Spain,Finland,Sweden,Poland,Ireland,UK
Posted Dec 11, 2025
n8n highlights its rapid growth, strong community, and achievements, offering a leadership role in IT and Security with competitive benefits and a focus on innovation and diversity.
Engineering Manager - Core Voice Platform
Company: Vonage
Location: USA
Posted Dec 11, 2025
This job description outlines a Core Voice Manager role requiring leadership of global voice operations, expertise in SIP infrastructure, and collaboration with cross-functional teams. The position emphasizes reliability, security, and innovation in enterprise voice systems, with competitive benefits and career growth opportunities.
Technical Writer
Company: TrustArc
Location: Philippines
Posted Dec 11, 2025
TrustArc emphasizes data privacy solutions, global team collaboration, employee support initiatives, and core values. The job description highlights technical writing roles with opportunities for growth, while promoting diversity and inclusion in the workplace.
Regulatory Affairs Specialist – Consultant
Company: ClinChoice
Location: Mexico
Posted Dec 11, 2025
The job description outlines a Regulatory Affairs Specialist role with responsibilities including managing product licenses, FDA submissions, and compliance. Requirements include 3+ years of experience, technical skills, and a focus on quality. ClinChoice emphasizes a supportive culture and global opportunities.
Principal Consultant
Company: Da Vinci
Location: USA
Posted Dec 11, 2025
Da Vinci's WMS solutions, recognized by Gartner, offer growth opportunities. The Principal Consultant role requires expertise in WMS implementations, with competitive benefits and a focus on customer success and innovation.
Machine Learning Engineer
Company: Spotify
Location: North America
Posted Dec 11, 2025
Spotify's teams focus on enhancing user experience through personalization and storytelling, seeking ML engineers to innovate. The company emphasizes inclusivity and global impact, offering competitive benefits.