Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Delivery Consultant, CICS

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

This text describes a role at IBM Technology Expert Labs emphasizing collaborative innovation, technical expertise, and career growth. It highlights world-class services, positive impact on clients, and a supportive learning culture. The position requires specialized knowledge of IBM Z systems, CICS, and zOS programming, while offering opportunities to solve complex challenges and advance professionally.

Senior Media Buyer (Google Ads Focus)

Company: ‎ Tier Eleven

Location: Remote

Posted Dec 09, 2025

Tier 11 seeks a strategic Google Ads expert to drive digital growth. Offer competitive pay, remote work, and career advancement. Ideal for data-driven marketers passionate about innovation.

Software Engineer II - HashiCorp Terraform

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

This job description highlights opportunities to work on innovative cloud solutions with IBM's Terraform team, focusing on infrastructure management, customer outcomes, and professional growth. The role involves full-stack development, architectural decisions, and collaboration on cutting-edge technologies.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 10, 2025

This text describes a career opportunity in IBM Consulting focusing on long-term client relationships and digital transformation through agile methodologies. It outlines responsibilities involving HR system management, complex transactions, and compliance with client standards. The role emphasizes collaboration, problem-solving, and technical expertise in SAP HRMS and MS Excel, while highlighting career growth and strategic partnerships within IBM's ecosystem.

High Ticket Closer

Company: Stock Navigators

Location: Remote

Posted Dec 09, 2025

Stock Navigators promotes financial empowerment through educational programs, highlighting their growth, impact on students, and a high-ticket sales role with competitive compensation. The job emphasizes sales skills, remote work, and career development opportunities.

Google Ads Specialist

Company: Skyrocket Studios

Location: Remote

Posted Dec 09, 2025

The text outlines job responsibilities for a Google Ads campaign manager role, detailing campaign management, performance analysis, strategy development, tool utilization, industry knowledge requirements, and qualifications. It emphasizes technical skills, analytical abilities, and collaborative work in a remote environment.

Data Intership Costa Rica

Company: IBM

Location: Heredia, CR

Posted Dec 10, 2025

IBM Consulting offers career growth through client collaboration, innovation in hybrid cloud and AI, and continuous learning opportunities with a focus on technical and professional development.

Business Development Representative

Company: Nucleus Security

Location: Remote

Posted Dec 09, 2025

The text highlights Nucleus Security's innovative approach to vulnerability management, emphasizing rapid growth, top-tier funding, and a collaborative remote work environment. It outlines the Business Development Representative role with key responsibilities and qualifications, while showcasing the company's commitment to employee benefits and career development.

Technology Sales Specialist - Data Platform - ONT Utilities and X Industry

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

This job description highlights a Technology Sales Specialist role at IBM's Data & AI portfolio, emphasizing opportunities to help enterprises unlock data value through transformative solutions. The position offers a collaborative sales environment with growth-focused culture, requiring expertise in IT sales, client relationship management, and IBM's strategic solutions. Candidates must demonstrate success in enterprise sales, technical knowledge of cloud platforms, and consultative selling skills.

Professional Services Sales Consultant (f/m/x)

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

This job description highlights a career opportunity at IBM Software focusing on innovation, team collaboration, and professional growth. The role emphasizes transforming customer challenges into industry-leading solutions, with a strong emphasis on cloud-native AI technologies and global career opportunities. Responsibilities include sales pipeline management, customer engagement, and solution architecture, requiring expertise in technology sales and cross-functional collaboration.

Principal Product Marketing Manager - Agents for Good™

Company: Blackbaud

Location: Remote

Posted Dec 09, 2025

This job posting highlights a leadership opportunity at Blackbaud to develop AI-driven marketing solutions with a focus on innovation, customer impact, and cross-functional collaboration. The role emphasizes strategic growth, market positioning, and competitive differentiation while offering a flexible remote work environment and comprehensive benefits.

Sr. Genesys Cloud Implementation Engineer

Company: EDCi

Location: Remote

Posted Dec 09, 2025

EDCi seeks a Sr Genesys Engineer for remote work, offering competitive perks like remote flexibility, health insurance, and training. Responsibilities include leading Genesys implementations and supporting projects with technical expertise.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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