Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Senior Business Systems Analyst - GTM
Company: Webflow
Location: USA
Posted Dec 10, 2025
Webflow is seeking a Business Systems Analyst GTM with experience in SaaS tools and processes. The role involves system customization, automation, and collaboration with stakeholders. The company emphasizes open culture, creativity, and equity, offering competitive compensation and benefits.
Sr. Business Marketing Lead - Retail & CPG
Company: Reddit
Location: USA
Posted Dec 10, 2025
This job posting highlights a Senior Lead role in Audience Marketing at Reddit, emphasizing strategic leadership, data-driven storytelling, and cross-functional collaboration. The position requires 15+ years of B2B marketing experience and offers comprehensive benefits including healthcare, equity, and flexible work arrangements.
Senior Learning Facilitator: Faculty Shared Services
Company: IBM
Location: Heredia, CR
Posted Dec 10, 2025
This job posting outlines a faculty position for delivering IBM Consulting Partner & Professional Development education programs globally. The role requires experience in consulting, facilitation, and coaching skills, along with a two-year commitment. Qualifications include a bachelor's degree, training expertise, and teamwork abilities in a remote environment.
Fractional Product Marketing Manager
Company: CareMessage
Location: USA
Posted Dec 10, 2025
This job description outlines a part-time Product Marketing role focused on positioning and launching CareMessages, requiring expertise in translating technical capabilities into customer-centric narratives. The position emphasizes cross-team collaboration, customer insights, and creating standardized launch materials while avoiding product roadmap influence.
Product Manager - Events, Webhooks, & Remote Functions
Company: Stripe
Location: USA
Posted Dec 10, 2025
Stripe seeks a product manager to enhance developer tools and infrastructure, focusing on events and integrations. The role involves collaborating with teams to shape product strategies and deliver impactful solutions.
Package Consultant - STUDENT CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 10, 2025
This job description highlights opportunities for professional growth, collaboration with industry visionaries, and innovation in technology solutions. It emphasizes career development, client relationships, and a culture of continuous learning and empathy.
Principal Software Architect
Company: Wiser Solutions
Location: UK
Posted Dec 10, 2025
Wiser Solutions seeks a Principal Software Architect to lead cloud-native platform development, requiring expertise in AWS, Kubernetes, and modern architectural patterns. The role offers competitive compensation and opportunities for technical leadership.
Software Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 10, 2025
IBM Cloudant's Integrations Team develops SDKs and libraries for connecting applications to Cloudant, using various languages and APIs. They seek talented engineers to contribute to tools that simplify Cloudant usage, with opportunities in Go, Java, Node.js, Python, and more.
Onboarding Specialist
Company: PLACE Corporate Careers
Location: USA
Posted Dec 10, 2025
Transactly is expanding their Account Management Team with an Onboarding Specialist role, emphasizing exceptional service, white-glove experiences, and collaboration across teams to ensure client success. The position requires 2+ years of client-facing experience, strong communication skills, and a service-first mindset, with competitive compensation and professional growth opportunities.
Consultant – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights a role focused on digital engineering, client collaboration, and process improvement. It emphasizes skills in business analysis, technology integration, and delivering real business value through strategic solutions and innovation.
Product Manager - New Guest Experience
Company: Airbnb
Location: USA
Posted Dec 10, 2025
This job posting describes a Product Manager role at Airbnb focusing on driving growth through innovative product strategies, cross-functional collaboration, and optimizing guest experiences. The position requires 8+ years of experience in consumer growth and marketing technology, with emphasis on SEO, AI visibility, and cross-functional leadership.
Senior Software Engineer - Customer Risk Mitigation (Open)
Company: Reddit
Location: USA
Posted Dec 10, 2025
The text describes a Customer Risk Mitigation team focused on reducing advertiser risks through compliance tools and technical solutions. It outlines collaboration with cross-functional teams, technical requirements for IAM systems, and benefits like healthcare coverage and flexible work arrangements. The role emphasizes building resilient infrastructure and audit capabilities while offering competitive compensation and remote work options.