Full Time Jobs in Barcelona, Spain
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Senior Full- stack Developer (Olympus)
Company: Vonage
Location: Spain
Posted Apr 28, 2024
<p class=jobDescription> <h1> Senior Full stack Developer Olympus <h1> <p> <strong> Vonage Engineering Mission <strong> Vonage is the emerging leader in the $100B+ cloud communications platform CPaaS market Customers like Airbnb Viber Whatsapp Snapchat and many others depend on our APIs and SDKs to connect with their customers all over the world <p> <p> As businesses continue to shift to a realtime customercentric communications model we are experiencing a time of impressive growth <p> <p> <strong> Why this role matters <strong> The Engineering team at Vonage is a fast growing group of talented engineers They face multiple challenges associated with high performance distributed systems and processing large volumes of data in real time <p> <p> The Vonage Messages API team is looking at expanding its size in order to accelerate our platform development to support our growing customer base with a particular focus on customer interaction adding rich UI components and workflows to support the customer journey through our APIs This role will require working across teams using a microfrontend framework to add user interfaces to bridge the gap between the backend APIs and the frontend interface <p> <p> Our Engineers work on an exciting mix of both greenfield and existing projects giving them an opportunity to explore new technologies <p> <p> <strong> What you will do <strong> <p> <ul> <li> <p> Create scalable microservices that will help support our impressive growth <p> <li> <li> <p> Develop highquality performant and scalable web components using the Fast Framework <p> <li> <li> <p> Collaborate closely with the design team to transform wireframes mockups and visual designs into interactive and responsive web components <p> <li> <li> <p> Identify and address performance bottlenecks usability issues and crossbrowser compatibility challenges to deliver highly polished and robust web components <p> <li> <li> <p> Develop and execute effective testing strategies including unit tests integration tests and endtoend tests to ensure software quality and reliability <p> <li> <li> <p> Stay uptodate with industry trends best practices and emerging frontend technologies and share knowledge and expertise with the development team to continuously improve our development processes and standards <p> <li> <li> <p> Participate in code reviews provide constructive feedback to peers and actively contribute to maintaining a high standard of code quality and development practices <p> <li> <li> <p> Contribute to the documentation of the components design patterns and the design system to facilitate knowledge sharing and onboarding of new team members <p> <li> <ul> <p> <strong> What you will bring <strong> <p> <ul> <li> <p> Excellent software engineering skills in <strong> Java or Kotlin <strong> for backend services <p> <li> <li> <p> Proficiency in <strong> HTML CSS JavaScriptTypeScript <strong> and related frontend technologies <p> <li> <li> <p> Solid understanding and practical experience with frontend frameworkslibraries eg React Angular Vuejs <p> <li> <li> <p> Strong understanding of responsive web design principles crossbrowser compatibility and accessibility standards eg WCAG <p> <li> <li> <p> Work closely with crossfunctional teams such as Development Operations and Product Management to ensure seamless integration of new features and services with a focus on reliability scalability and performance <p> <li> <li> <p> A strong focus on testing <p> <li> <li> <p> An understanding of Object Oriented Design and standard design patterns <p> <li> <li> <p> Experience of multithreaded 3tier architectures web services and caching <p> <li> <li> <p> Experience dealing with eventdriven pipelines <p> <li> <li> <p> Willingness to learn and use different technologiesprogramming languages <p> <li> <li> <p> Experience working with public cloud <strong> AWS would be advantageous <strong> <p> <li> <li> <p> Experience with SQL and NoSQL databases <p> <li> <li> <p> Practical experience of deploying code in a modern programming environment using tools such as <strong> Docker and Kubernetes <strong> <p> <li> <ul> <p> <strong> Our Stack <strong> <p> <ul> <li> <p> Microservices architecture <p> <li> <li> <p> Java and Kotlin with Spring Boot Reactive <p> <li> <li> <p> Vuejs and Fast Framework <p> <li> <li> <p> AWS Lambda SQS S3 DynamoDB <p> <li> <li> <p> Kafka <p> <li> <li> <p> Docker Kubernetes <p> <li> <li> <p> Grafana Prometheus ELK stack <p> <li> <li> <p> Anything needed to achieve our goals <p> <li> <ul> <p> <strong> Please note <strong> This position is offered on an employee contract <strong> We offer remote work <strong> We encourage you to <strong> apply <strong> even if you dont meet all of the requirements We value your growth potential and enthusiasm <p> <p> <strong> LIKF1 <strong> <p> <p> <p><p>
Senior Backend Engineer
Company: Vonage
Location: Spain
Posted Apr 25, 2024
Vonage, a leading CPaaS company, is seeking a Senior Software Engineer to develop a real-time platform for new Network APIs. The role involves building scalable microservices, writing efficient code, and working with public cloud infrastructure. Vonage values disruption, customer focus, and a commitment to getting things done. The ideal candidate will have excellent Java skills, understanding of high-performance distributed computing, and experience with AWS, Kafka, Redis, Docker, Kubernetes, and reactive programming.
Documentation and Technical Writing Manager
Company: Grafana Labs
Location: Spain
Posted Apr 25, 2024
Grafana Labs, a leading open source technology provider for dashboards and visualization, is seeking a Documentation & Technical Writing Manager. The role involves managing a team of technical writers, overseeing the redesign and expansion of the documentation site, and collaborating with engineering and other internal/external groups. The ideal candidate should have experience leading and writing excellent documentation for developers, interacting with engineering teams, and working remotely. The base compensation range for this role in Spain is €69298 - €83158.
Number Services Registration Analyst
Company: Vonage
Location: Poland,Spain
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Vonage Carrier Services amp Engineering Mission <strong> To deliver quality endtoend carrier services enabling the success of our SMS and Voice Operations across the company This means delivering number and associated services for Vonage Number Inventory API Contact Center and other businesses helping Vonage emerge as a leader in the $100B+ cloud communications platform CPaaS market As businesses continue to shift to a realtime customercentric communications model we are experiencing a time of impressive growth <p> <p> <strong> Why this role matters <strong> <p> <p> Vonage works with wireless carrier operator partners and has acquired licenses to operate as a service provider in multiple countries enabling the delivery of a growing portfolio of voice messaging and data Carrier Services to our global customer base <p> <p> You will support Vonage to increase performance impact and growth of our carrier compliance messaging services utilizing Toll Free Numbers Short Codes and 10Digit Long Codes working closely with our various carrier partners in collaboration with our internal teams to help support new and existing customers and drive revenue Vonage is seeking to recruit a Number Services Registration Analyst to support the delivery and ongoing management of these Sales and GoToMarket related functions <p> <p> <strong> IF THIS SOUNDS LIKE YOU CONTINUE READING BELOW <strong> <p> <p> <strong> What you will do <strong> <p> <ul> <li> <p> US and Canada TollFree Number TFN use case verifications <p> <li> <li> <p> 10DLC use case verifications <p> <li> <li> <p> Process customer orders and perform compliance checks <p> <li> <li> <p> Communicate to both customers and carrier partners <p> <li> <li> <p> Collaborate with internal team members to resolve issues automate operational tasks <p> <li> <li> <p> Collaborate with sales support product and carrier teams on specific projects <p> <li> <li> <p> Documentation of changes <p> <li> <li> <p> Troubleshooting and issue resolution <p> <li> <li> <p> Project manage new short code activations as needed <p> <li> <ul> <p> <strong> What you will bring <strong> <p> <ul> <li> <p> An endtoend perspective of delivering carrier messaging services to B2B customers <p> <li> <li> <p> Strong analytical skills and strategic thinking <p> <li> <li> <p> Ability to assimilate complex operational challenges <p> <li> <li> <p> Ability work across diverse teams engage and deliver <p> <li> <li> <p> Excellent written and verbal communication skills English <p> <li> <li> <p> Clientfocused attitude with an enthusiastic and proactive nature <p> <li> <li> <p> Excellent attention to detail and the ability to juggle multiple projects in a fastpaced environment <p> <li> <li> <p> Demonstrate commitment to teamwork and flexibility to get stuff done <p> <li> <ul> <p> <strong> Required <strong> <p> <ul> <li> <p> Some understanding of telephony mobile messaging and fraud <p> <li> <li> <p> Familiarity with ticketing and knowledge management systems <p> <li> <li> <p> Selfmotivated and driven with strong multitasking and time management skills <p> <li> <li> <p> Comfortable working in a distributed team with autonomy <p> <li> <li> <p> Adaptive communication skills and a collaborative crossfunctional working style <p> <li> <ul> <p> <strong> Desired Skills and Experience <strong> <p> <ul> <li> <p> Familiarity with the SMSMMS messaging industry information found at the US CTIA Canada CTA and USShortCodescom <p> <li> <li> <p> Understanding of voice and SMSMMS <p> <li> <li> <p> Knowledge of how the voice and messaging markets are regulated operated and managed <p> <li> <li> <p> Experience working with telecom carriers aggregators and regulatory bodies <p> <li> <li> <p> Experience using Zendesk and Atlassian Jira and Confluence <p> <li> <li> <p> Experience using Google Workspace and Microsoft Office <p> <li> <li> <p> SQL experience using Kibana Snowflake and mysql <p> <li> <ul> <p> <p> <p> LIWW1 <p><p>
Spain Growth Lead
Company: Reddit
Location: Spain
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> <u> This is a contract position <u> <strong> <p> <p> <strong> About the Role <strong> <p> <p> Reddit is expanding globally and we are looking for a growth and contentminded leader who is relentlessly focused on building new communities in key markets This is a unique role that acts as a hub connecting community relations content creation amp curation as well as product management This role is for someone with an entrepreneurial drive combined with disciplined growth tactics and a leadership mindset <p> <p> As a Country Growth Lead at Reddit you will be a key player on a crossfunctional team and play a pivotal role in deepening Reddits global presence Steering a small local community and content team your objective will be to drive ecosystem growth by nurturing and managing communities guiding content initiatives and spearheading growth marketing efforts <p> <p> You will forge influential partnerships on and offplatform to reach new users grow the community ecosystem and create an inviting environment that attracts and retains a growing user base By combining your growthminded expertise with an entrepreneurial approach you will contribute significantly to Reddits mission of bringing community belonging and empowerment to everyone in the world <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Steer and operationalize a small local community and content team to drive ecosystem growth and maintain overall ecosystem health eg of local communities of active moderators DAU <p> <li> <li> <p> Apply a creative entrepreneurial approach constantly driving your market pod and crossfunctional partners to test and evaluate new ideas for local growth and engagement <p> <li> <li> <p> Execute comprehensive community strategies to grow and nurture local communities and maintain a healthy and thriving ecosystem <p> <li> <li> <p> Collaborate closely with the product team to ensure local productmarket fit <p> <li> <li> <p> Analyze the content landscape and ecosystem to identify gaps and opportunities ensuring Reddit meets local user needs and preferences <p> <li> <li> <p> Utilize your market expertise to identify trends user behaviors and growth opportunities Understand the markets vibe and adapt strategies accordingly <p> <li> <li> <p> Serve as a local spokesperson for Reddit building influential relationships and partnerships both on and off the platform to reach and attract new audiences <p> <li> <ul> <p> <strong> What We Expect From You <strong> <p> <ul> <li> <p> Bachelors degree or equivalent practical experience <p> <li> <li> <p> Entrepreneurial spirit ability to take initiative and drive projects independently <p> <li> <li> <p> Proven track record of team leadership experience is a plus <p> <li> <li> <p> 7+ years of experience in operations marketing or a techrelated background <p> <li> <li> <p> A healthy blend of operations growth marketing and communitycontent expertise <p> <li> <li> <p> Datadriven and analytical mindset proficiency in excel modeling and knowledge of SQL <p> <li> <li> <p> Passion for combining systemsthinking with data analysis to drive impactful decisions <p> <li> <li> <p> Exceptional communication skills to collaborate effectively with internal teams users moderators partners content creators and influencers <p> <li> <li> <p> Resultsoriented mindset with a keen eye for execution and attention to detail <p> <li> <li> <p> Innate knowledge of market culture including language current events politics customs traditions language topics of interest and taboos <p> <li> <ul> <p> Join us in fulfilling our mission of bringing community belonging and empowerment to the world one community at a time Become a driving force in shaping the future of Reddits growth and success around the world <p><p>
Laborer
Company: Department of the Air Force
Location: Moron (andalucia), Spain Moron (andalucia), Spain
Posted Apr 28, 2024
This text provides instructions on how to apply for a job position. The application process involves completing an online questionnaire and submitting required documents. The application package must be submitted by a specific deadline to be considered. The job is open continuously for a period of three months. Applicants will receive an email acknowledging receipt of their application. The application package will be used to determine eligibility, qualifications, and quality ranking for the position.
Demand Generation Manager (B2B) - Performance Marketing
Company: Eventbrite, Inc.
Location: Spain
Posted Apr 26, 2024
<p class=jobDescription> <h3> OVERVIEW <h3> <p> Our mission is to bring the world together through live experiences and we live that every day in our actions supporting creators in building their event businesses and forging an enduring brand that consumers trust Last year our platform powered more than 4 million events organized by our diverse and vibrant creator community Now its time to unlock the power of our discovery experience helping connect consumers with the best events our creators have to offer <p> <h3> THE TEAM <h3> <p> Youll be joining the Growth Marketing team a centralized multidisciplinary group focused on acquiring retaining and building a worldclass brand and product that resonates with both event creators and event attendees The team is part of the marketing organization and we work very closely with other marketing teams and directly partner with product dev and data teams We are specialists within our areas of expertise and work together to connect with and support our customers <p> <h3> THE ROLE <h3> <p> As a Demand Generation Manager Paid you will be working with our Senior Performance Marketing and Growth Lead to develop our B2B Paid media strategy and ensure effective implementation of the highest impact Performance opportunities for Events Organizers <p> <h3> YOU WILL <h3> <p> You will be the owner of B2B paid channel activities starting with Linkedin Ads helping us to increase lead generation awareness and revenue Develop and execute performance marketing strategies to drive user acquisition lead generation and revenue growth across various digital channels for B2B Create manage and optimize ad campaigns on Linkedin Social Media G2 Capterra Gartner Digital Markets Monitor analyze and report on campaign performance metrics including clickthrough rates CTR conversion to Marketing Qualified Leads MQLs return on investment ROI and other relevant KPIs Utilize web analytics tools to track and measure the conversion rate and ROI of your campaigns <p> <h3> THE SKILLSET <h3> <ul> <li> <p> Proven experience running LinkedIn Ads Google Ads and Meta Ads campaigns in the B2B space under your belt <p> <li> <li> <p> Strong analytical skills and proven ability to use data to analyze pipeline performance and optimize campaigns forecast track and ROI to internal stakeholders <p> <li> <li> <p> Handson experience with Hubspot <p> <li> <li> <p> Passionate and experienced about AB testing optimization and personalization <p> <li> <li> <p> Deep industry knowledge of cuttingedge demand generation methods in paid and digital <p> <li> <li> <p> 4+ years of experience in marketing B2B technology preferably in SaaS <p> <li> <ul> <h3> BONUS POINTS <h3> <ul> <li> <p> Experience working in crossfunctional growth teams <p> <li> <li> <p> Salesforce Hands On experience is a plus <p> <li> <ul><p>
Senior Engineering Manager
Company: EcoVadis
Location: Spain
Posted Apr 28, 2024
EcoVadis, a leading provider of business sustainability ratings, is seeking a Senior Engineering Manager for its Technology and Platform Services department. The role involves leading, mentoring, and growing multiple cross-functional teams, maintaining and improving development processes, and collaborating with other engineering managers. The company offers a casual work environment, flexible hours, and opportunities for personal growth. EcoVadis is committed to equity, inclusion, and reducing bias in its hiring processes.
Number Services Registration Analyst
Company: Vonage
Location: Poland,Spain
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Vonage Carrier Services amp Engineering Mission <strong> To deliver quality endtoend carrier services enabling the success of our SMS and Voice Operations across the company This means delivering number and associated services for Vonage Number Inventory API Contact Center and other businesses helping Vonage emerge as a leader in the $100B+ cloud communications platform CPaaS market As businesses continue to shift to a realtime customercentric communications model we are experiencing a time of impressive growth <p> <p> <strong> Why this role matters <strong> <p> <p> Vonage works with wireless carrier operator partners and has acquired licenses to operate as a service provider in multiple countries enabling the delivery of a growing portfolio of voice messaging and data Carrier Services to our global customer base <p> <p> You will support Vonage to increase performance impact and growth of our carrier compliance messaging services utilizing Toll Free Numbers Short Codes and 10Digit Long Codes working closely with our various carrier partners in collaboration with our internal teams to help support new and existing customers and drive revenue Vonage is seeking to recruit a Number Services Registration Analyst to support the delivery and ongoing management of these Sales and GoToMarket related functions <p> <p> <strong> IF THIS SOUNDS LIKE YOU CONTINUE READING BELOW <strong> <p> <p> <strong> What you will do <strong> <p> <ul> <li> <p> US and Canada TollFree Number TFN use case verifications <p> <li> <li> <p> 10DLC use case verifications <p> <li> <li> <p> Process customer orders and perform compliance checks <p> <li> <li> <p> Communicate to both customers and carrier partners <p> <li> <li> <p> Collaborate with internal team members to resolve issues automate operational tasks <p> <li> <li> <p> Collaborate with sales support product and carrier teams on specific projects <p> <li> <li> <p> Documentation of changes <p> <li> <li> <p> Troubleshooting and issue resolution <p> <li> <li> <p> Project manage new short code activations as needed <p> <li> <ul> <p> <strong> What you will bring <strong> <p> <ul> <li> <p> An endtoend perspective of delivering carrier messaging services to B2B customers <p> <li> <li> <p> Strong analytical skills and strategic thinking <p> <li> <li> <p> Ability to assimilate complex operational challenges <p> <li> <li> <p> Ability work across diverse teams engage and deliver <p> <li> <li> <p> Excellent written and verbal communication skills English <p> <li> <li> <p> Clientfocused attitude with an enthusiastic and proactive nature <p> <li> <li> <p> Excellent attention to detail and the ability to juggle multiple projects in a fastpaced environment <p> <li> <li> <p> Demonstrate commitment to teamwork and flexibility to get stuff done <p> <li> <ul> <p> <strong> Required <strong> <p> <ul> <li> <p> Some understanding of telephony mobile messaging and fraud <p> <li> <li> <p> Familiarity with ticketing and knowledge management systems <p> <li> <li> <p> Selfmotivated and driven with strong multitasking and time management skills <p> <li> <li> <p> Comfortable working in a distributed team with autonomy <p> <li> <li> <p> Adaptive communication skills and a collaborative crossfunctional working style <p> <li> <ul> <p> <strong> Desired Skills and Experience <strong> <p> <ul> <li> <p> Familiarity with the SMSMMS messaging industry information found at the US CTIA Canada CTA and USShortCodescom <p> <li> <li> <p> Understanding of voice and SMSMMS <p> <li> <li> <p> Knowledge of how the voice and messaging markets are regulated operated and managed <p> <li> <li> <p> Experience working with telecom carriers aggregators and regulatory bodies <p> <li> <li> <p> Experience using Zendesk and Atlassian Jira and Confluence <p> <li> <li> <p> Experience using Google Workspace and Microsoft Office <p> <li> <li> <p> SQL experience using Kibana Snowflake and mysql <p> <li> <ul> <p> <p> <p> LIWW1 <p> <p> <p><p>
Customer Support Engineer
Company: qatium
Location: Spain
Posted Apr 23, 2024
<p dir=ltr><strong>Salary 35K 45K EUR<strong><p> <p dir=ltr><strong>Remote 100<strong><p> <p dir=ltr><strong>30H Week<strong><br><br><p> <div class=h1 dir=ltr>What is Qatium<div> <p dir=ltr>Qatium is an easytouse water management platform for utilities of all sizes We have roots in Valencia and a presence around the world<p> <p dir=ltr>Our SaaS solution gives operations amp planning teams full visibility to run their water networks effortlessly in an open digital environment The objective <strong>make the best use of a scarce and vital resource water<strong><p> <p dir=ltr>Our product is a SaaS solution created to analyze water distribution networks and help operators optimize their network performance The objective make the best use of a scarce and vital resource water<p> <p dir=ltr>Up to 50 of clean water may get lost before it reaches the tap Qatiums mission is to create tools that can help in making the management of water infrastructure more efficient<br><br><p> <p style=maxwidth 433px width 100><img height=217 src=httpslh7usgoogleusercontentcomBApTaIV4H4x78aAYrm90OHzwdxJCESfMFA7BkYs0BzEdaICs5iteFLtGyfdwqXSuPSpWQtIFwLyKU9HNu1urRJfOayHlW63tJukEQhTkPGMrpnAOK2O07y1EHQ2d2eMiYE5KEPMhYq1KPx5yDs style=maxwidth 433px width 100 width=433><p> <p><br><p> <p dir=ltr>We are 100 remote and work 30h per week Sounds good Keep reading 👇<br><p> <div class=h1 dir=ltr>What about Qatiums challenges<div> <p dir=ltr><strong>We have no choice but to innovate<strong><p> <p dir=ltr>Qatium is competing face to face against heavy desktop applications but as a web application<p> <p dir=ltr>In order to succeed we have to use the resources provided by the browser to their full potential Also most of the apps logic runs in the browser there is no backend<p> <p dir=ltr>Were building a completely new product building the tools and frameworks that make Qatium possible <br><br><p> <p dir=ltr><strong>We apply high quality engineering<strong><p> <p dir=ltr>Qatium is not a simple CRUD You will face complex problems related to hydraulic simulation handling GIS data and realtime graphical representation among others Qatium is able to ingest and transform data from hundreds of sensors in real time<br><br><p> <p dir=ltr><strong>Qatium needs to convey a lot of information simultaneously<strong><p> <p dir=ltr>We are building a single software package for users with different expertise levels inside the water industry All of this built over an interactive map We learn from our users to provide them with the information they find more useful at every moment in time<br><br><p> <p dir=ltr><strong>We are continuously discovering our path<strong><p> <p dir=ltr>Being a new product our future is yet to be built We have the responsibility of transforming our product vision into software that is useful for our users relying on their feedback<p> <p dir=ltr>We participate in the whole product cycle<p> <p dir=ltr>We are organized as a single autonomous product team including people with different backgrounds and expertise levels<p> <div class=h1 dir=ltr>How will your onboarding be<div> <p><strong>First Month<strong> <p> <p dir=ltr>You will meet and work with all your teammates You will be assigned a buddy who will help you in your <a href=httpsqatiumgithubiohandbookpeopleonboardinghtml rel=nofollow>onboarding<a> finding answers to all these questions What does each colleague do Where can I find useful documentation What is the support process like<br><br><strong>Third Month<strong><p> <p dir=ltr>You will be fully familiar with the work methodology and culture Also you will have a comprehensive understanding of the organizations objectives and the strategies to be followed to achieve them <p> <p dir=ltr>The application wont have any secrets for you and will be able to answer internal and external queries about Qatium functionalities and that will be part of your daily responsibilities<br><br><strong>Sixth Month<strong><p> <p dir=ltr><em>You will be able to create new processes and improve existing ones in tight collaboration with the success and product teams being responsible for their design and implementation<em><p> <p dir=ltr><em>You will clearly understand all product and functional requirements and how they interact with other tech stack components<em><p> <div class=h1 dir=ltr>What can we offer you<div> <p><strong>Schedule<strong><br><p> <p dir=ltr>Our product team works <strong>30 hours per week<strong> distributed in 6 hours per day from Monday to Friday Usually from 800h to 1400h aligned in the CETCEST timezone UTC+1UTC+2<br><p> <p><strong>Professional growth <strong><br><p> <p dir=ltr>We take care of our employees We know that keeping updated is very important for our team and it is also essential in order to continue creating the best product possible For this reason<br><p> <ul style=><li dir=ltr style=><p dir=ltr>We <strong>organize study groups<strong> to learn together about different topics which will allow us to improve our product<p><li><li dir=ltr style=><p dir=ltr>You will <strong>have a <strong><a href=httpsqatiumgithubiohandbookculturelearningbudgethtml rel=nofollow><strong>learning budget<strong><a> at your disposal which can be used to purchase books course materials attend conferences etc<p><li><li dir=ltr style=><p dir=ltr>We have a <strong>mentoring program<strong> available to help you grow in your career<p><li><ul> <p dir=ltr>We have a <strong>clear ladder with levels<strong> and each level has a specific salary For this vacancy we are looking for people with solid experience so will be aligned with the top levels of the ladder There are several salary steps determined by each team members impact on the product and the team <em>Take a look at our hiring section in our <em><a href=httpsqatiumgithubiohandbookpeoplehiringhtml rel=nofollow><em>handbook<em><a><em><em><p> <p dir=ltr>Salary levels for this vacancy for 30 hours per week equivalent to 40 hours in parentheses are<br><p> <ul style=><li dir=ltr style=><p dir=ltr><strong>35000€<strong> equivalent to 47000 € for 40 hours per week<p><li><li dir=ltr style=><p dir=ltr><strong>40000€<strong> equivalent to 53000 € for 40 hours per week<p><li><li dir=ltr style=><p dir=ltr><strong>45000€<strong> equivalent to 60000 € for 40 hours per week<p><li><ul> <p dir=ltr>Qatiums level is based on impact within the organization If you are curious you can find our <a href=httpsqatiumgithubiohandbookpeopleprogressionframeworkhtml rel=nofollow>progression framework<a><br><p> <div class=h2 dir=ltr>Diversity<div> <p dir=ltr>We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment<p> <div class=h1 dir=ltr>Recruitment Process<div> <p dir=ltr>Our recruitment process is designed to be quick and transparent We want our candidates to be 100 sure of joining Qatium and for this reason we believe in transparency <p> <p dir=ltr>After the CV screening if your profile matches our requirements you will have a first interview with the People Operations team 30 minutes Once that one is done and if continuing the process you will have another interview to meet the team 1 hour We like to make them in pairs to present the Qatium mission how we work tell you our challenges and check the candidate experience and expectations<p> <p dir=ltr>You can see all the details in the <a href=httpsqatiumgithubiohandbookpeoplehiringhtml rel=nofollow>recruitment process section<a> in our handbook<br><p><div class=h1 dir=ltr>Whats your part in this<div> <p dir=ltr>Our customer success team members are passionate about serving others clientfocused and dedicated to helping all users succeed As a Customer Support Engineer you will be the first line of support for our clients In this role you will work closely with our success and dev teams to quickly and efficiently identify solve or properly direct our clients questions and concerns<p> <ul style=><li dir=ltr style=><p dir=ltr>Ensure customer tickets are addressed and resolved in a timely manner<p><li><li dir=ltr style=><p dir=ltr>Proactively engage with users having issues and keep them informed of the development of solutions should those lengthen<p><li><li dir=ltr style=><p dir=ltr>Resolve customer requests and support issues via inbound call outbound followups email andor chat<p><li><li dir=ltr style=><p dir=ltr>Triage issues detected from application usage<p><li><li dir=ltr style=><p dir=ltr>Diagnostic issues and find workarounds if possible<p><li><li dir=ltr style=><p dir=ltr>Engage with the development team to escalate bugs problems or missing information<p><li><li dir=ltr style=><p dir=ltr>Identify resolve and or escalate risks that may impact the business to the success team<p><li><li dir=ltr style=><p dir=ltr>Maintain documentation in troubleshooting or Help Center articles <p><li><li dir=ltr style=><p dir=ltr>Provide product and customer experience feedback to the product team<p><li><li dir=ltr style=><p dir=ltr>Assist in the development of new processes process documentation training and client communications to improve the support process along the customer journeys onboarding training escalation etc<p><li><li dir=ltr style=><p dir=ltr>Participate in technical discussions with multifunctional teams<p><li><li dir=ltr style=><p dir=ltr>Help establish internal SLAs<p><li><li dir=ltr style=><p dir=ltr>You provide guidance and best practice advice while answering product and developer oriented questions relating to our APIs Frameworks and SDKs key in the near future<p><li><ul> <div class=h1 dir=ltr> Who can join us<div> <ul style=><li dir=ltr style=><p dir=ltr>At least 3 years of relevant work experience<p><li><li dir=ltr style=><p dir=ltr>You have <strong>experience working in Startup environments<strong> or highly complex technical product companies<p><li><li dir=ltr style=><p dir=ltr>You must be fluent in written <strong>and <strong>spoken English and Spanish German is a plus<p><li><li dir=ltr style=><p dir=ltr>Passion for helping people<p><li><li dir=ltr style=><p dir=ltr>Good communication skills writing and speaking<p><li><li dir=ltr style=><p dir=ltr>Driven to grow and take on new responsibilities <p><li><li dir=ltr style=><p dir=ltr>True team player Good interpersonal skills and ability to work in a team of diverse skills<p><li><li dir=ltr style=><p dir=ltr>Strong attention to detail organization skills with an ability to stay focused on assigned tasks <p><li><li dir=ltr style=><p dir=ltr>Ability to learn and work effectively in a virtual environment<p><li><li dir=ltr style=><p dir=ltr>A quick thinker and a fast learner with the ability to work in a rapidly changing environment<p><li><li dir=ltr style=><p dir=ltr>Knowledge of monitoring and observability best practices and ability to suggest improvements in this topic to development teams<p><li><li dir=ltr style=><p dir=ltr>Able to understand scripts and code to run internal scripts for support tasks<p><li><li dir=ltr style=><p dir=ltr>You must be willing to work remotely<p><li><ul> <p dir=ltr>At this time we are only able to provide official employment status to residents of Spain All other candidates join our team as a parttime or fulltime independent contractor and are responsible for paying any taxes or fees where they reside<p> <p dir=ltr>We encourage all qualified candidates regardless of whether they meet every listed requirement to apply for this position If you are passionate about helping create tools to make the best use of water and you believe you can make a meaningful contribution to our team we want to hear from you We are committed to providing equal opportunities for all applicants and welcome individuals from diverse backgrounds<br><p> <img src=httpsremotivecomjobtrack1907775blankgifsource=publicapi alt=>
Customer Service Agent: Korean (night shift)
Company: Feverup
Location: Spain
Posted Apr 20, 2024
<div class=contentintro><p><span style=fontweight>Hi were <a href=22httpsfeverupcom22 rel=nofollow target=blank>Fever<a><span><span style=fontweight><br><span><span style=fontweight>Were excited you are checking out this job offer<span><span style=fontweight><br><span><p> <p><span style=fontweight>We are <span><em><span style=fontweight>the<span><em><span style=fontweight> leading global liveentertainment discovery tech platform with a clear mission <span><strong>to democratize access to culture and entertainment <strong><p> <p><span style=fontweight>How do we achieve our mission Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience <span><p> <p><span style=fontweight>Sounds amazing right <span><p><div><p><span style=fontfamily><strong>About the role<strong><span><p> <p><span style=fontfamily>We love our customers and always aim to provide the best service If you like working at home this job is for you <br><span><p> <p><strong>INFO The Schedule for the nightshift position is midnight 1200 am to 0800 am 5 daysweek with 30 minutes of break<strong><p> <p><span style=fontfamily>You will be expected to<span><p> <ul style=> <li style=><span style=fontfamily>Customer Service by email phone or social media for solving any incidents generated<span><li> <li style=><span style=fontfamily>Managing incoming calls and chats and customer service inquiries<span><li> <li style=><span style=fontfamily>Provide accurate valid and complete information by using the right methodstools<span><li> <li style=><span style=fontfamily>Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents<span><li> <li style=><span style=fontfamily>Follow communication procedures guidelines and policies<span><li> <li style=><span style=fontfamily>Take the extra mile to engage customers<span><li> <li style=><span style=fontfamily>As the resolutions of incidents are not constant parallel work for the Department of Operations will be performed<span><li> <ul> <p><span style=fontfamily><strong>About you<strong><span><p> <ul style=> <li style=><span style=fontfamily>Previous experience in User Support or Customer Service positions are highly valuable<span><li> <li style=><span style=fontfamily>Previous experience using Zendesk is preferred<span><li> <li style=><strong><span style=fontfamily>High Korean level oral amp written and fluent in Spanish or English<span><strong><li> <li style=><span style=fontfamily>Skilled at planning organizing prioritizing and executing simultaneous tasks<span><li> <li style=><span style=fontfamily>Have good communication and interpersonal skills<span><li> <li style=><span style=fontfamily>Are a solutionoriented and reliable professional<span><li> <li style=><span style=fontfamily>Are incredibly detailorientated with excellent timemanagement skills<span><li> <li style=><span style=fontfamily>Are flexible Everything can change very quickly and you know how to adapt<span><li> <li style=><span style=fontfamily>Have excellent interpersonal and communication skills<span><li> <li style=><span style=fontfamily>Be decisive and organized<span><li> <li style=><span style=fontfamily>Love being part of a dynamic team in a growing company<span><li> <li style=><span style=fontfamily>Candidates must reside in Spain<span><li> <ul> <p><span style=fontfamily>You can expect to join a group of diverse hardworking team players where a cultural fit is someone willing to stay humble and learn and can work nimbly We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences<span><p> <p><span style=fontfamily>This role is located in<strong> Spain<strong><span><p> <p><span style=fontfamily><strong>Benefits amp Perks<strong><span><p> <ul style=> <li style=><span style=fontfamily>Home office<span><li> <li style=><span style=fontfamily>Great work environment with a young international team of talented people to work with<span><li> <li style=><span style=fontfamily>Possibility to receive in advance part of your salary by Payflow<span><li> <li style=><span style=fontfamily>40 discount on all Fever events and experiences <span><li> <li style=><span style=fontfamily>Health Insurance<span><li> <li style=><span style=fontfamily>Gympass Membership<span><li> <ul><div class=contentconclusion><p>Thank you for considering joining Fever We cannot wait to learn more about you<p> <p>If you want to learn more about us <a class=clink href=22httpsnewsroomfeverupcomenUS22 rel=nofollow target=blank>Fevers Blog<a> | <a href=22httpstecheu20230202feverraises110millioninnewroundat18billionvaluation22 rel=nofollow target=blank>TechEu<a> |<a class=clink href=22httpstechcrunchcom20190804datadriveneventsdiscoveryandplanningstartupfeverraises35millionledbyrakuten22 rel=nofollow target=blank>TechCrunch<a><p> <p>Fever is committed to creating an inclusive and diverse workspace where everyones background and ideas count Our main goal is to find the best possible talent regardless of place of birth racial or ethnic origin gender gender identity religion opinion sexual orientation disability pregnancy marital status age or caring responsibilities We encourage everyone to apply<p> <p>If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey<p> <p>If you want to know more about how Fever processes your personal data click here <a href=22httpsdocsgooglecomdocumentde2PACX1vSifdHjgsYCu8G4EqRPpNv7ASWLTsf4e20v0xUA0LJjFMg57pvMpZcayzTKqNIHZrNG1Ek6jKLBtaLpub22 rel=nofollow target=blank>Fever Candidate Privacy Notice<a><p><div><img src=httpsremotivecomjobtrack1906749blankgifsource=publicapi alt=>
Java Software Developer (Olympus)
Company: Vonage
Location: Spain
Posted Apr 28, 2024
<p class=jobDescription> <h1> Java Software Developer Olympus <h1> <p> <strong> Vonage Engineering Mission <strong> Vonage is the emerging leader in the $100B+ cloud communications platform CPaaS market Customers like Airbnb Viber Whatsapp Snapchat and many others depend on our APIs and SDKs to connect with their customers all over the world As businesses continue to shift to a realtime customercentric communications model we are experiencing a time of impressive growth <p> <p> <strong> Why this role matters <strong> The Engineering team at Vonage is a fast growing group of talented engineers Java Software Developers here face multiple challenges associated with high performance distributed systems and processing large volumes of data in real time <p> <p> Our Engineers work on an exciting mix of both greenfield and existing projects giving them an opportunity to explore new technologies <p> <p> <strong> What you will do <strong> <p> <ul> <li> <p> Working on different aspects of the core product and associated tools serverside or userinterfaces depending on the team youll join <p> <li> <li> <p> Assisting with inlife maintenance testing debugging and documentation of deployed services <p> <li> <li> <p> Coding <p> <li> <li> <p> Designing new features <p> <li> <li> <p> Creating the supporting functional and technical specifications <p> <li> <li> <p> Estimating the effort required to develop and implement <p> <li> <li> <p> Developing and unit testing new features <p> <li> <li> <p> Supporting release and implementation of developed features <p> <li> <li> <p> Adhering to coding standards development processes <p> <li> <ul> <p> <strong> What you will bring <strong> <p> <ul> <li> <p> <strong> Strong core Java <strong> concurrency and serverside experience <p> <li> <li> <p> An understanding of Object Oriented Design and standard design patterns <p> <li> <li> <p> Experience of multithreaded 3tier architectures web services and caching <p> <li> <li> <p> A familiarity with SQL amp NoSQL databases <p> <li> <li> <p> Able to develop in a UnixLinux environment including basic sysadmin and scripting shell perl <p> <li> <li> <p> Ability and willingness to work in a global fastpaced environment <p> <li> <li> <p> Flexible with the ability to adapt working style to meet objectives <p> <li> <li> <p> Excellent communication and analytical skills <p> <li> <li> <p> Ability to effectively communicate with team members <p> <li> <ul> <p> <p> <p> <strong> Our Stack <strong> <p> <ul> <li> <p> Microservices architecture <p> <li> <li> <p> Java and Kotlin with Spring Boot Reactive <p> <li> <li> <p> AWS Lambda SQS S3 DynamoDB <p> <li> <li> <p> Kafka <p> <li> <li> <p> Docker Kubernetes <p> <li> <li> <p> Grafana Prometheus ELK stack <p> <li> <li> <p> Anything needed to achieve our goals <p> <li> <ul> <p> <strong> Please note <strong> This position is offered on an employee contract <strong> We offer remote work <strong> We encourage you to <strong> apply <strong> even if you dont meet all of the requirements We value your growth potential and enthusiasm <p> <p> <strong> LIKF1 <strong> <p> <p> <p> <p> <p><p>