Full Time Jobs in Krakow, Poland
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Looking for Full Time jobs in Krakow, Poland? Browse our curated listings with transparent salary information to find the perfect Full Time position in the Krakow, Poland area.
DevOps Engineer
Company: IBM
Location: PL Krakow
Posted Apr 26, 2024
IBM is seeking a DevOps engineer with 1+ years of experience in CI/CD pipelines, Python, Jenkins, GitHub, Kubernetes, Ansible, and Openshift. The ideal candidate will maintain and create tools in Python, manage day-to-day operations in Redhat and Openshift/Kubernetes environments, and support the application development team. IBM offers a top IT company ranking, international projects, expert teams, trainings, and competitive compensation. Benefits include private medical care, life insurance, employee assistance program, sports charity, networking groups, discounts, home office option, and no dress code.
Senior Software Engineer - Front End (B2B)
Company: Sprout Social
Location: Poland
Posted Apr 26, 2024
<p class=jobDescription> <p> Sprout Social is looking to hire a Senior Software Engineer Front End to the Engineering team <p> <p> <p> <p> <strong> Why join Sprouts FrontEnd Engineering team <strong> <p> <p> At Sprout our method of working across teams is about combining our collective strengths and learning from each other Joining our FrontEnd Engineering team means closely collaborating with crossfunctional teams spanning mobile backend and site reliability engineering Our Engineering team is a place to sharpen your craft and solve hard problems alongside industry leaders Our iterative approach ensures that our software solutions meet diverse customer needs By joining our team youll play a pivotal role in driving upcoming transformative platform enhancements <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Write clean performant and maintainable code <p> <li> <li> <p> Provide technical leadership and guidance to other team members including junior engineers <p> <li> <li> <p> Work closely with crossfunctional teams including backend developers designers and product managers to deliver world class customer experiences <p> <li> <li> <p> Participate in and conduct code reviews to maintain code quality provide feedback and ensure adherence to coding standards <p> <li> <li> <p> Continuously improve the codebase by identifying areas for refactoring and optimization to enhance maintainability and scalability <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <p> Were looking for a creative highly motivated and inquisitive learner to build great software with us If you confidently write web applications using TypeScript JavaScript HTML and CSS wed love to talk with you <p> <p> <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> 5+ years of experience with planning building and releasing frontend applications with web technologies Javascript HTML and CSS <p> <li> <li> <p> Experience building web applications with TypeScript <p> <li> <ul> <p> <p> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Experience building web applications with Angular RxJS andor similar web technologies <p> <li> <li> <p> Experience working as a full stack engineer <p> <li> <li> <p> Experience working with Nodejs <p> <li> <li> <p> Experience working in a large codebase <p> <li> <li> <p> Experience building andor maintaining an internal UI library <p> <li> <li> <p> Communication and project management skills from collaborating with people across different teams and functional areas <p> <li> <ul> <p> <p> <p> <strong> How youll grow <strong> <p> <p> Within 1 month youll plant your roots including <p> <ul> <li> <p> Complete Sprouts New Hire training program alongside other new Sprout team members <p> <li> <li> <p> Deliver business value by shipping your first code change with active pairingmentoring from your teammates <p> <li> <li> <p> Learn how code is deployed to our end users through collaboration with front end developers on your team <p> <li> <li> <p> Have a firm understanding of the teams roadmap and the teams Agile processes by having discussions with your teams manager <p> <li> <ul> <p> <p> <p> Within 3 months youll start hitting your stride by <p> <ul> <li> <p> Independently own and deliver the front end part of small to medium features without peer consultation <p> <li> <li> <p> Adhere to the teams engineering best practices such as testing expectations shared patterns and documentation <p> <li> <li> <p> Openly communicate with all disciplines of the team including backend engineers QA product design and product managers in order to move the teams work forward <p> <li> <li> <p> Contribute to team processes by participating in team activities such as code review estimation technical specification planning collaboration in requirements definition and contribution of feedback during retrospectives <p> <li> <ul> <p> <p> <p> Within 6 months youll be making a clear impact through <p> <ul> <li> <p> Author a technical specification plan for a roadmap project and collaborate with teammates to create an agreed upon delivery plan <p> <li> <li> <p> Mentor junior teammates to provide guidance and coaching on code implementation design review and other software engineering and Agile practices <p> <li> <li> <p> Understand how the team uses Angular and Typescript frameworks and be comfortable explaining relevant details to other engineers <p> <li> <li> <p> Collaborate effectively with product managers to ensure that projects are delivered on time and with quality <p> <li> <li> <p> Understand the how we structure build and deploy the apps and be comfortable explaining relevant details to other engineers <p> <li> <li> <p> Have knowledge of your teams target customer base and their most common use cases within the application <p> <li> <ul> <p> <p> <p> Within 12 months youll make this role your own by <p> <ul> <li> <p> Have an understanding of all aspects of our web application including every module less common use cases and all the Personas within our user base <p> <li> <li> <p> Demonstrate endtoend responsibility for delivering roadmap projects on time from technical planning to performingguiding implementation to testing to final delivery <p> <li> <li> <p> Balance the continuum of tradeoffs during code design knowing that solutions can favor faster delivery with less strict technical requirements or solutions can favor future technical maintainability with delayed delivery of customer value <p> <li> <li> <p> Identify a technical initiative eg technical debt introduction of a new system need for a new JavaScript dependency performance improvement etc for your team <p> <li> <ul> <p> <p> <p> We have some great Perks amp Benefits for you <p> <ul> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program diversity equity and inclusion initiatives and mentorship programs for aspiring leaders <p> <li> <li> <p> $550 USD work from home stipend designed to enhance your remote setup <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices near Krakóws city centre <p> <li> <ul> <p> <p> <p> The base pay range for this role is <strong> 26500 <strong> to <strong> 30000 <strong> PLN monthly Individual base pay is based on various factors including work location relevant experience and skills the responsibility of the role and job dutiesrequirements <p> <p> Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p><p>
Go Operator Developer
Company: IBM
Location: PL Krakow
Posted Apr 26, 2024
IBM is seeking a self-starter Go Operator Developer to join their Financial Transaction Manager OpenShift Deployment team. The role involves implementing GO Language based Operator development work, creating High Level Design documents, and working closely with stakeholders for review and approval. Key responsibilities include reviewing requirement documentation, sizing work scope, building feature delivery plans, and taking ownership of assigned Operator features including design, code, and unit testing. The ideal candidate should be a quick learner, have experience with OpenShift, Kubernetes, Docker, Podman, and GO Operator development, and possess strong analytical skills and communication abilities.
Cloud Data Architect
Company: Vonage
Location: Poland
Posted Apr 25, 2024
The text describes a job opening for a Cloud Data Architect in Vonage's office in Poland. The role involves leading the development of advanced data pipelines, modernizing them using technologies like Kafka and Snowflake, and driving best practices for internal data communication. The ideal candidate should have extensive experience in constructing data pipelines, architecting scalable cloud-based data solutions, and a comprehensive understanding of software development. The position offers an opportunity to shape the future of communication solutions at Vonage.
Full Stack UI Developer
Company: IBM
Location: PL Krakow
Posted Apr 25, 2024
IBM is seeking a Full Stack Developer with 1+ years of experience in software development, proficient in JavaScript, React, and Node.js. The role involves designing, developing, and maintaining complex applications, working with Agile methodologies, and collaborating with global teams. IBM offers international projects, expert teams, extensive training, and competitive compensation. Benefits include private medical care, life insurance, and a flexible work environment.
Senior Dev Ops Engineer
Company: Jobs for Humanity
Location: UK, Poland
Posted Apr 25, 2024
<br><br><div class=h3>Company Description<div>Jobs for Humanity is collaborating with TurnItIn to build an inclusive and just employment ecosystem We support individuals coming from all walks of life <br><br> Company Name TurnItIn<br><br><br><br><div class=h3>Job Description<div><div><p><p>Company Description<div><div><p>When you join Turnitin youll be welcomed into a company that is a recognized innovator in the global education space For more than 20 years Turnitin has partnered with educational institutions to promote honesty consistency and fairness across all subject areas and assessment types Over 16000 academic institutions publishers and corporations use our services Gradescope by Turnitin iThenticate Turnitin Feedback Studio Turnitin Originality Turnitin Similarity ExamSoft Ouriginal and ProctorExam<br> <br> Turnitin has offices in Australia India Indonesia Germany Japan Korea Mexico the Netherlands the Philippines Sweden Ukraine the United Kingdom and the United States Our diverse community of colleagues are all unified by a shared desire to make a difference in education Come join us and lets make change together<p><div><div><p><p>Job Description<div><div><p>We are seeking a Senior DevOps Engineer with handson experience building automating and operating largescale systems You will be part of an exceptional team of individuals spread across the globe working on the most challenging technical problems in EdTech helping to build systems tools and platforms on which Turnitins infrastructure and applications are deployed and operated<p><p><strong>Responsibilities<strong><p><ul style=><li style=>Collaborate crossfunctionally with the Engineering Quality Assurance and Support teams<li><li style=>Break down large projects and features into independently workableshippable milestones and stories<li><li style=>Contribute to the architectural design and implementation of the infrastructure Turnitin runs both onpremise and in AWS<li><li style=>Contribute readable testable maintainable amp documented code when making changes to our infrastructure through Infrastructure as Code IaC systems like Terraform or AWS Cloudformation<li><li style=>Contribute readable testable maintainable amp documented code when managing configuration for our infrastructure through Configuration as Code IaC systems like Ansible or Puppet<li><li style=>Ensure systems and platforms relied upon by both external and internal customers are faulttolerant highly available<li><ul><div><div><p><p>Qualifications<div><div><ul style=><li style=>7+ years experience with containerization technology Docker and administration of distributed containerization orchestration like Kubernetes including EKSAKSGKE or Docker Swarm<li><li style=>7+ years Comfort in creating and executing configuration management using tools like Ansible and Puppet<li><li style=>7+ years wellversed in best practices when writing efficient understandable amp maintainable Infrastructure as Code<li><li style=>5+ years Demonstrable experience and curiosity when troubleshooting fullstack production systems including network storage compute layers and service dependencies such as DNS DB etc<li><li style=>5+ years Experience with continuous integration and delivery platforms such as Jenkins Github Actions or Bitbucket Pipelines <li><li style=>3+ years microservices micro frontends and distributed architecture<li><li style=>An interest in log management including AWS OpenSearch Fluentd and Kibana ELK or Splunk logging<li><li style=>5+ years AWS CLoud and Databases PostgreSQL SQL DB2<li><ul><div><div><p><p>Additional Information<div><div><p><strong>Total Rewards Turnitin<strong><br> Turnitin maintains a Total Rewards package that is competitive within the local job market People tend to think about their Total Rewards monetarily solely as regular pay plus bonus or commission This is what they earn in exchange for what they do However Turnitin delivers more than just these components Beyond the intrinsic rewards of making a difference in the lives of educators administrators learners and researchers around the world and thriving in an organization that is free of politics and full of humble inclusive and collaborative teammates the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time In our RemoteFirst approach to collaborating you are also able to work the way that best fits your style and situation whether that be remote in one of our officesrented spaces or hybrid<p><p><strong>Our Mission<strong> is to ensure the integrity of global education and meaningfully improve learning outcomes <br> <br> <strong>Our Values <strong>underpin everything we do<p><ul style=><li style=><strong>Customer Centric <strong> We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do<li><li style=><strong>Passion for Learning<strong> We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so<li><li style=><strong>Integrity<strong> We believe integrity is the heartbeat of Turnitin It shapes our products the way we treat each other and how we work with our customers and vendors<li><li style=><strong>Action amp Ownership<strong> We have a bias toward action and empower teammates to make decisions<li><li style=><strong>One Team<strong> We strive to break down silos collaborate effectively and celebrate each others successes<li><li style=><strong>Global Mindset<strong> We respect local cultures and embrace diversity We think globally and act locally to maximize our impact on education<li><ul><p><strong>Global Benefits<strong><p><ul style=><li style=>Flexiblehybrid working <li><li style=>Remote First Culture<li><li style=>Health Care Coverage<li><li style=>Tuition Reimbursement<li><li style=>Competitive Paid Time Off <li><li style=>4 SelfCare Days per year<li><li style=>National Holidays<li><li style=>2 Founder Days + Juneteenth Observed<li><li style=>Paid Volunteer Time<li><li style=>Charitable contribution match<li><li style=>Monthly Wellness ReimbursementHome Office Equipment<li><li style=>Access to Modern Health mental health platform<li><li style=>Parental Leave<li><li style=>Retirement Plan with matchcontribution<li><ul><p><strong> <strong>varies by country<p><p><strong>Seeing Beyond the Job Ad<strong><br> <br> At Turnitin we recognize its unrealistic for candidates to fulfill 100 of the criteria in a job ad We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time If youre willing to learn and evolve alongside us join our team<br> <br> Turnitin LLC is committed to the policy that all persons have equal access to its programs facilities and employment All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran<p><div><br><br><div class=h3>Qualifications<div><br><br><div class=h3>Additional Information<div><img src=httpsremotivecomjobtrack1908321blankgifsource=publicapi alt=>
QA and Test Automation
Company: IBM
Location: PL Krakow
Posted Apr 25, 2024
IBM is seeking a Software QA and Automation Test professional with at least 2 years of experience in manual and automated testing. The role involves creating/updating manual test cases, automating test cases using Java, Playwright, and SoapUI, analyzing product design specifications, identifying and tracking defects, and reporting status to the test lead/manager. The ideal candidate should have experience in a Linux/Unix environment, debugging skills, and familiarity with Agile Development Methodologies. Fluency in English and excellent communication skills are required. IBM offers international projects, a wide range of trainings, competitive compensation, private medical care, and a flexible work environment.
Number Services Registration Analyst
Company: Vonage
Location: Poland,Spain
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Vonage Carrier Services amp Engineering Mission <strong> To deliver quality endtoend carrier services enabling the success of our SMS and Voice Operations across the company This means delivering number and associated services for Vonage Number Inventory API Contact Center and other businesses helping Vonage emerge as a leader in the $100B+ cloud communications platform CPaaS market As businesses continue to shift to a realtime customercentric communications model we are experiencing a time of impressive growth <p> <p> <strong> Why this role matters <strong> <p> <p> Vonage works with wireless carrier operator partners and has acquired licenses to operate as a service provider in multiple countries enabling the delivery of a growing portfolio of voice messaging and data Carrier Services to our global customer base <p> <p> You will support Vonage to increase performance impact and growth of our carrier compliance messaging services utilizing Toll Free Numbers Short Codes and 10Digit Long Codes working closely with our various carrier partners in collaboration with our internal teams to help support new and existing customers and drive revenue Vonage is seeking to recruit a Number Services Registration Analyst to support the delivery and ongoing management of these Sales and GoToMarket related functions <p> <p> <strong> IF THIS SOUNDS LIKE YOU CONTINUE READING BELOW <strong> <p> <p> <strong> What you will do <strong> <p> <ul> <li> <p> US and Canada TollFree Number TFN use case verifications <p> <li> <li> <p> 10DLC use case verifications <p> <li> <li> <p> Process customer orders and perform compliance checks <p> <li> <li> <p> Communicate to both customers and carrier partners <p> <li> <li> <p> Collaborate with internal team members to resolve issues automate operational tasks <p> <li> <li> <p> Collaborate with sales support product and carrier teams on specific projects <p> <li> <li> <p> Documentation of changes <p> <li> <li> <p> Troubleshooting and issue resolution <p> <li> <li> <p> Project manage new short code activations as needed <p> <li> <ul> <p> <strong> What you will bring <strong> <p> <ul> <li> <p> An endtoend perspective of delivering carrier messaging services to B2B customers <p> <li> <li> <p> Strong analytical skills and strategic thinking <p> <li> <li> <p> Ability to assimilate complex operational challenges <p> <li> <li> <p> Ability work across diverse teams engage and deliver <p> <li> <li> <p> Excellent written and verbal communication skills English <p> <li> <li> <p> Clientfocused attitude with an enthusiastic and proactive nature <p> <li> <li> <p> Excellent attention to detail and the ability to juggle multiple projects in a fastpaced environment <p> <li> <li> <p> Demonstrate commitment to teamwork and flexibility to get stuff done <p> <li> <ul> <p> <strong> Required <strong> <p> <ul> <li> <p> Some understanding of telephony mobile messaging and fraud <p> <li> <li> <p> Familiarity with ticketing and knowledge management systems <p> <li> <li> <p> Selfmotivated and driven with strong multitasking and time management skills <p> <li> <li> <p> Comfortable working in a distributed team with autonomy <p> <li> <li> <p> Adaptive communication skills and a collaborative crossfunctional working style <p> <li> <ul> <p> <strong> Desired Skills and Experience <strong> <p> <ul> <li> <p> Familiarity with the SMSMMS messaging industry information found at the US CTIA Canada CTA and USShortCodescom <p> <li> <li> <p> Understanding of voice and SMSMMS <p> <li> <li> <p> Knowledge of how the voice and messaging markets are regulated operated and managed <p> <li> <li> <p> Experience working with telecom carriers aggregators and regulatory bodies <p> <li> <li> <p> Experience using Zendesk and Atlassian Jira and Confluence <p> <li> <li> <p> Experience using Google Workspace and Microsoft Office <p> <li> <li> <p> SQL experience using Kibana Snowflake and mysql <p> <li> <ul> <p> <p> <p> LIWW1 <p><p>
Senior Software Engineer - PL
Company: Finalsite
Location: Poland
Posted Apr 26, 2024
<p class=jobDescription> <p> Finalsite is the preferred website communications enrollment and marketing platform of more than 7000 schools and school districts in 119 countries around the world The companys people products and services transform how schools connect and engage with their community recruit students and staff and fundraise while managing the complex requirements around data privacy accessibility hosting and security Finalsite products and services include awardwinning website designs a robust content management system mass communications tools a powerful enrollment management system innovative inbound marketing tools data integration training support and marketing consulting Finalsite is headquartered in Glastonbury CT USA with employees who work remotely in nearly every state in the US as well as Europe South America and Asia For more information please visit <a class=fontbold underline fontbold underline fontbold underline href=httpwwwfinalsitecom rel=noopener noreferrer nofollow target=blank> wwwfinalsitecom <a> <p> <p> <strong> VISION <strong> <p> <p> Finalsite will transform the way school communities engage with their schools <strong> SUMMARY OF THE ROLE <strong> <p> <p> You will play a pivotal role in shaping the technical direction of our projects and aligning and innovating our products offerings and engineering technologies This position is ideal for a handson leader who can enable our engineering team to succeed and responsibly deliver highquality software solutions <p> <p> <strong> LOCATION <strong> <p> <p> 100 Remote Anywhere within the Poland B2B Contract <p> <p> <strong> RESPONSIBILITIES <strong> <p> <ul> <li> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> <strong> Technical Excellence <strong> Demonstrate deep knowledge in specialized areas of our technology stack Proactively identify opportunities to adopt new technologies design patterns and tools <p> <li> <li> <p> <strong> Project Execution <strong> Be able to represent the technology acumen commit and deliver the solutions on time or exceeding expectations <p> <li> <li> <p> <strong> Team Influence <strong> Drive improvements in processes and methodologies Mentor junior team members helping them upskill and understand the intricacies of the domain <p> <li> <li> <p> <strong> Leadership <strong> Set clear technical direction for the teams projects ensuring that the team understands and is motivated to achieve the desired outcomes Handle technical conflicts or challenges effectively <p> <li> <ul> <li> <li> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Ruby on Rails is preferred Reactjsfull stack experience is ideal <p> <li> <li> <p> Minimum 510 years of experience in software development <p> <li> <li> <p> Strong problemsolving skills and ability to address complex technical challenges <p> <li> <li> <p> Excellent collaboration skills with crossfunctional and crossgeography teams <p> <li> <li> <p> Proven track record of mentorship and impactful team contribution <p> <li> <ul> <li> <ul> <p> <strong> QUALIFICATIONS AND SKILLS <strong> <p> <ul> <li> <p> Strong Individual contributor who will encourage and enable team to deliver at rocket speed <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> <strong> Executive Engagement <strong> Gain direct attention and support from our top executives providing an unparalleled opportunity for visibility and impact at an enterprise level <p> <li> <li> <p> <strong> Technological Innovation <strong> Not only will you have access to cuttingedge technologies but you will also have the freedom to explore innovative solutions and propose your approaches to problemsolving <p> <li> <li> <p> <strong> Professional Development <strong> Embrace the chance to grow and learn in an environment that nurtures individual talents and ambitions <p> <li> <ul> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentu0d1F32PXkM5OJOZqkTI0IqeibEu9LnVr8AJUpjwIFG3v8edit rel=noopener noreferrer nofollow target=blank> Link to All Staff Competencies and Mental and Physical Requirements <a> <p> <p> <strong> RESIDENCY REQUIREMENT <strong> <p> <p> Finalsite offers 100 fully remote employment opportunities however these opportunities are limited to permanent residents of Poland Current residency as well as continued residency within Poland is required to obtain and retain employment with Finalsite <p> <p> <strong> DISCLOSURES <strong> <p> <p> Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We also consider qualified applicants regardless of criminal histories consistent with legal requirements EEO is the Law If you have a disability or special need that requires accommodation please contact Finalsites People Operations Team Finalsite is committed to the full inclusion of all qualified individuals As part of this commitment Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation Ensure your Finalsite job offer is legitimate and dont fall victim to fraud Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsitecom email address For added security where possible apply through our company website at finalsitecomjobs <p><p>
Manager, Technical Support | 4PM to 12AM
Company: Jamf
Location: Poland
Posted Apr 25, 2024
<div class=contentintro><p class=p1>At Jamf people are at the core of everything we do We do whats right for our customers our employees our communities and our world We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple<p> <p class=p1> <p> <p class=p1>Jamf offers remote and hybrid positions Depending upon the role work in the office connect 100 remote from your home or find the blend that works best for you<p> <p class=p1> <p><div><p><strong>What youll do at Jamf<strong><p> <p> <p> <p>The Manager of Technical Support is responsible for staffing development and maintenance of the Technical Support team within the Technical Support department This includes onboarding training resource management and development of staff This role aims to sustain and grow operations surrounding workflows technical support knowledge and customer satisfaction through indirect channels The Manager of Technical Support must maintain a strong relationship with other Customer Experience managers and other departmental managers to ensure that the technology processes and communication required by Technical Support works in line with the efforts of the company <p> <p> <p> <p>This role is remote in Poland We are only able to accept applications for those based in Poland<span class=Appleconvertedspace> <span>or have sponsorship to live and work in Poland <p> <p> <p> <p><strong>What you can expect to do in this role<strong><p> <p> <p> <ul style=> <li style=>Build and develop a selfsustaining support team<li> <li style=>Mentor and be an escalation point for any technical support or account related issues<li> <li style=>Organize create and grow the processes for Technical Support<li> <li style=>Develop staff on and ensure processes are used effectively<li> <li style=>Facilitate resources for the team to ensure high quality technical support for customers <li> <li style=>Ensure target response times are monitored and requests are processed in a time consistent with the efforts of the organization<li> <li style=>Ensure staff is effectively staffing our standard support phone line and live chat and effectively communicating with customers<li> <li style=>Support customer retention efforts by providing excellent customer service to exceed customer expectations<li> <li style=>Deliver reports and measurements of metrics and performance to staff and management<li> <li style=>Build and maintain written technical documentation resources for Jamf<li> <li style=>Create and encourage methods for facilitating knowledge transfer within the Technical Support team and extend to communication outside of department<li> <li style=>Manage the escalation process for customer cases as needed<li> <li style=>Provide direction and measurement of key metrics to Technical Support staff and team<li> <li style=>Work to ensure that the regional team is acting as part of the 247 Global organization<li> <li style=>Collaborate with the others inside Technical Support management team to achieve future departmental and company goals<li> <li style=>Other duties and special projects as assigned<li> <ul> <p> <p> <p><strong>What we are looking for<strong><p> <p> <p> <ul style=> <li style=><span lang=ENUS>gt 2 Years Strong understanding of the needs and processes surrounding customer support Required<span><li> <li style=><span lang=ENUS>gt 2 Years Advanced knowledge and experience with Jamf Products Preferred<span><li> <li style=><span lang=ENUS>Ability to manage others in a fast paced and growing environment Required<span><li> <li style=><span lang=ENUS>Proactive driven independentthinker who strives for results while contributing to the team Required<span><li> <li style=><span lang=ENUS>Strong Communication excellent Interpersonal and organizational skills<span><li> <li style=><span lang=ENUS>Strong Customer Service and problem solving skills <span><li> <li style=><span lang=ENUS>Ability to communicate complex technical terms in an easy to understand nontechnical manner<span><li> <li style=><span lang=ENUS>Selfstarter energetic multitasker highly motivated and team player<span><li> <li style=><span lang=ENUS>Ability to engage with and establish trust and rapport with all levels of customers and employees<span><li> <li style=><span lang=ENUS>Apple Platform knowledge preferred <br><span><li> <ul> <p> <p><div class=contentconclusion><p class=p1><strong>What is a Jamf<strong><br>You go above and beyond for others are willing to help and support the team around you You value and learn from different perspectives You are curious and resourceful a problemsolver selfdriven and constantly improving You are excited to try new things explore new ideas and seek new opportunities You care about inclusion and diversity social responsibility and are someone who just wants to do the right thing<br><br><strong>What does Jamf do<br><strong>Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace We believe the experience of using a device at work or school should feel the same and be as secure as using a personal device With Jamf IT and security teams are able to confidently manage and protect Mac iPad iPhone and Apple TV devices easing the burden of updating deploying and securing the data used by their endusers Jamfs purpose is to simplify work by helping organizations manage and secure an Apple experience that endusers love and organizations trust<p> <p class=p1> <p> <p class=p1>We are freethinkers candoers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs not the hassles of managing technology freeing nurses to care teachers to teach and businesses to thrive We have over 2500 employees worldwide who are encouraged to bring their whole selves to work each and every day<p> <p class=p1> <p> <p class=p1>Get social with us and follow the conversation at OneJamf<p> <p class=p1> <p> <p class=p1>LIREMOTE<p><div><img src=httpsremotivecomjobtrack1908837blankgifsource=publicapi alt=>
Backend Developer
Company: IBM
Location: PL Krakow
Posted Apr 26, 2024
IBM is seeking a software developer with at least 1-2 years of experience for a global role. The developer will be responsible for designing, coding, and unit testing new product features, as well as working on product documentation, build automation, and defect resolution with QA teams. IBM offers a competitive compensation package, international projects, and a wide range of training opportunities. Preferred skills include experience with IBM Financial Transaction Manager, IBM MQ/JMS, and containerized application development.
Senior Payroll Analyst with Spanish/Portuguese
Company: IBM
Location: PL Krakow
Posted Apr 25, 2024
IBM Consulting offers a career with long-term relationships and collaboration with clients worldwide. As a Payroll Analyst, you'll handle payroll processes for assigned countries, ensuring timely and accurate payments. The role requires strong customer focus, proactiveness, and compliance with procedures. IBM values curiosity, continuous learning, and diversity. Benefits include job contract, training opportunities, and an extensive benefits package.