Gallup Exceptional Workplace Award Jobs in Washington DC

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Manager, Product Management - Fraud (US Card)

Company: Capital One

Location: Washington DC

Posted Feb 01, 2025

Capital One's Fraud Product team is seeking a Product Manager for two key areas: Authentication & Verification and Payment Fraud Decisioning. The role involves driving the roadmap and delivery for real-time intelligent authentication experiences, determining strategy for pooling and reusing authentication tools, building a 101 Learning of the Authentication and Verification Space, outlining CX pain points, and managing a Senior Associate. The Product Manager will also lead a tech team, own feature and capability delivery, partner with data science teams, and collaborate with partner teams. Key qualifications include intellectual curiosity, communication and influencing skills, being a doer, passionate and customer-focused, a learner, and a team player. Basic qualifications include a Bachelor's Degree or military experience and at least 3 years of product management experience or experience in product design, agile delivery, business analysis, data science, or software engineering.

Frequently Asked Questions

What are typical salary ranges for Gallup Award roles by seniority?
Junior Analyst: $70k–$100k; Senior Analyst: $100k–$140k; Manager: $140k–$190k; Director: $190k–$250k; VP/Head of People Analytics: $250k–$350k.
What skills and certifications are needed for Gallup Award positions?
Domain skills: Gallup Q12 expertise, survey design, people‑analytics, HRIS (Workday, SAP SuccessFactors), data visualization (Tableau, Power BI), Python or R. Certifications: PHR or SHRM‑CP, Certified Analytics Professional (CAP), Google Data Analytics, Gallup Employee Engagement Specialist.
Are Gallup Award jobs available for remote work?
Yes, many roles offer fully remote or hybrid arrangements, especially in analytics, consulting, and talent experience functions. On‑site positions are typically limited to strategic leadership or client‑facing roles.
What career progression paths exist in Gallup Award roles?
Typical trajectory: Analyst → Senior Analyst → Manager → Director → Vice President/Chief People Officer. Each step adds leadership, strategy, and cross‑functional influence.
What industry trends influence Gallup Award roles?
Growing focus on employee experience, continuous learning, AI‑driven people analytics, flexible work models, mental‑health initiatives, and data‑backed diversity & inclusion programs.

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