Good Neighbors Developed Jobs in USA
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NPI Engineer
Company: Flock Safety
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> Flock is looking to add an NPI Engineer to our New Product amp Sustaining team As we progress into being a multiproduct company it is imperative to properly add to and build up the NPI team to sustain existing products during and soontobereleased designs at all stages of their lifecycle This role would be integral in supporting existing CMs in troubleshooting quarantined devices managing continuous improvement projects to increase yield andor lower costs in production and owning the NPI cycle for qualityoflife design projects that support the vitality of our existing products This is a remote role and will require travel up to 20 <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> BSc degree in Electrical Engineering Mechanical Engineering or related technical discipline <p> <li> <li> <p> At least 23 years of experience in NPI HW ProductionManufacturing or similar functional roles <p> <li> <li> <p> Knowledge and experience with Mobile IoT or imaging devices assembly process and testing <p> <li> <li> <p> Experience with manufacturing process development and improvement in a fastpaced environment <p> <li> <li> <p> Experience in working with subcontractors <p> <li> <li> <p> Broad technical competence across relevant engineering disciplines Electrical Mechanical Software etc <p> <li> <li> <p> A deep understanding of the development cycle as a process and a discipline the ability to drive first principles and maintain focus on goals during constant change learning and new analysis <p> <li> <li> <p> Familiarity with production processes including injection molding PCBA fabrication cable overmolding <p> <li> <li> <p> Effective communication skills verbal written and presentation <p> <li> <li> <p> Excellent teamwork skills with proven ability to work with a crossfunctional team and drive for timely project success <p> <li> <ul> <p> Nice to have <p> <ul> <li> <p> Can read schematic diagrams and PCB documentation <p> <li> <li> <p> Has developed and implemented test solutions for new products including software and hardware <p> <li> <li> <p> Experience with DFM Design for Manufacturing process for PCB and electronic components production <p> <li> <li> <p> Knowledge and experience in using CAD SolidWorks to design aids andor fixtures for manufacturing or testing <p> <li> <li> <p> Knowledge and experience in using Altium for test fixture circuit design <p> <li> <li> <p> Knowledge and experience in optics and image test and analysis <p> <li> <li> <p> Proven track record bringing products from a prototyping and conception phase all the way through mass production <p> <li> <ul> <p> <strong> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <strong> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a NPI Engineer at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Become Familiar with Flocks products <p> <li> <li> <p> Become familiar with Flocks current production Manufacturing workstreams and challenges <p> <li> <li> <p> Integrate into current and new Contract Manufacturer engagement <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> Able to independently own specific tasks <p> <li> <li> <p> Support prioritized ongoing activities <p> <li> <li> <p> Contribute to future productization plans <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> Become the primary owner of various workflows and even a specific product in the NPI phase <p> <li> <li> <p> Drive process improvements that increase production yield and reduce manufacturing costs <p> <li> <li> <p> Drive improvements to our vendor management and communication processes <p> <li> <li> <p> Contribute to crossfunctional decisionmaking regarding at least one projects manufacturing process and technical requirements <p> <li> <ul> <h2> <strong> The Interview Process <strong> <h2> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> <u> Our First Chat <u> During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> <u> The Hiring Manager Interview <u> You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> <u> The Technical Assessment <u> Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> <u> The Panel <u> Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> <u> The Executive Review <u> A chance to meet an executive in your function and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <h2> <strong> The Perks <strong> <h2> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $85000$97000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1W8ofLMVCOWL9pYFAVSMsSTaJAA9VmJview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or infertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚LampD Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Senior Manager Trust and Safety Policy
Company: Twitch
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <h3> About Us <h3> <p> Twitch is the worlds biggest live streaming service with global communities built around gaming entertainment music sports cooking and more It is where thousands of communities come together for whatever every day <p> <p> Were about community inside and out Youll find coworkers who are eager to team up collaborate and smash or elegantly solve problems together Were on a quest to empower live communities so if this sounds good to you see what were up to on <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchLinkedinJD rel=noopener noreferrer nofollow target=blank> LinkedIn <a> and <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchTwitterJD rel=noopener noreferrer nofollow target=blank> Twitter <a> and discover the projects were solving on our <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchBlogJD rel=noopener noreferrer nofollow target=blank> Blog <a> Be sure to explore our <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchInterviewingJD rel=noopener noreferrer nofollow target=blank> Interviewing Guide <a> and <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchInstagramJD rel=noopener noreferrer nofollow target=blank> Instagram <a> channel to learn how to ace our interview process <p> <h3> About the Role <h3> <p> Trust amp Safety is at the core of our efforts to keep Twitch a welcoming and safe place for people to build safe and inclusive communities that enable diverse global creators to flourish <p> <p> Reporting to the Head of Global Policy you will work with external stakeholders product managers engineers researchers and various teams across the company to incorporate policy and privacy considerations into the products and services were developing at Twitch You will tackle difficult content moderation questions balancing the safety and expression needs of our community our role in the larger social and gaming space and business and operational challenges Youll do fastpaced research writing and partner coordination with some irregular work hours to handle safetyrelated escalations on our service including weekends <p> <p> For this role you will be an experienced leader who brings experience collaborating with a wide array of audiences and is a creative problem solver who works independently and switches easily between detailed work and highlevel strategic thinking You are expected to seek out and clearly communicate relevant data to support complex business decisions and communicate the right recommendations in a compelling and effective way You will create plans that have objective measurable success criteria and clearly communicate progress and outcomes and anticipate the gaps between teams processes and system architectures to help their organization produce the best possible results for our community <p> <p> You can work in Seattle WA or remotely in the US <p> <h3> You Will <h3> <ul> <li> <p> Research build and communicate global policies that impact broadreaching issues of safety and expression <p> <li> <li> <p> Crosscompany Leadership Collaborate across different departments and provide leadership to ensure there is alignment between teams regulations processes and system architectures <p> <li> <li> <p> Develop Strategic Policies Create policies that consider factors like regulation product development content strategy and brand safety <p> <li> <li> <p> Contribute to investigations of highprofile and gray area policy issues <p> <li> <ul> <h3> You Have <h3> <ul> <li> <p> 5+ years of technology industry expertise in either policy policy communications operations or legal <p> <li> <li> <p> Exceptional written and verbal communication skills As part of your application you will complete a written policy proposal exercise <p> <li> <li> <p> Collaborative Mindset Experience in working with diverse stakeholders from executives to content creators <p> <li> <li> <p> Innovative Thinker Ability to promote policy innovation and drive timely decisions <p> <li> <li> <p> ProblemSolving Skills A creative problem solver with the ability to work independently <p> <li> <li> <p> Understanding of the Industry Knowledge of regulation product development content strategy and community wellbeing in the context of online services like Twitch <p> <li> <ul> <h3> Bonus Points <h3> <ul> <li> <p> Experience with the content moderation and trust and safety landscape with regards to live streaming content <p> <li> <li> <p> Experience with monetization products and brand safety principles <p> <li> <li> <p> Educational Background Possession of a Juris Doctor JD degree Masters degree or equivalent practical experience underlining a educational foundation in legal business or a related field <p> <li> <ul> <h3> Perks <h3> <ul> <li> <p> Medical Dental Vision amp Disability Insurance <p> <li> <li> <p> 401k <p> <li> <li> <p> Maternity amp Parental Leave <p> <li> <li> <p> Flexible PTO <p> <li> <li> <p> Amazon Employee Discount <p> <li> <li> <p> Monthly Contribution amp Discounts for Wellness Related Activities amp Programs eg gym memberships offsite massages etc <p> <li> <ul> <p> <p> <p> <em> We are an equal opportunity employer and value diversity at Twitch We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <em> <p> <p> <em> Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records <em> <p> <p> <em> Pursuant to the Los Angeles Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records <em> <p> <p> <em> Twitch values your privacy Please consult our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwitchtvjobsenlegalprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Candidate Privacy Notice <em> <a> <em> for information about how we collect use and disclose personal information of our candidates <em> <p> <p> Job ID TW8374 <p> <p> LIRemote RemoteFriendly <p><p>
Customer Onboarding Coordinator
Company: brightwheel
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> We are rapidly expanding and need gogetters who are excited to help customers adopt new technology that can have a huge impact on their program You are comfortable independently driving critical tasks have an attention to detail and have polished customerfacing phone skills You are also able to collaborate and communicate effectively with experienced Customer Success team members who will train and support you to quickly get up to speed and become a productive member of the team <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Partner with members of the Customer Success team to drive critical and time sensitive tasks that support customers learning how to use the platform <p> <li> <li> <p> Contact customers via phone and email to facilitate call scheduling and collect customer information <p> <li> <li> <p> Communicate clear and concise instructions via email and phone to customers <p> <li> <li> <p> Sort through requests prioritize and report out on task progress and completion <p> <li> <li> <p> Use strong critical thinking and troubleshooting abilities to correctly identify investigate and resolve technical or usage issues <p> <li> <li> <p> Develop expertise in our platform and act as a subject matter expert for our customers <p> <li> <li> <p> Partner with members of the Customer Success team to drive critical and time sensitive tasks that support customers learning how to use the platform <p> <li> <li> <p> Contact customers via phone and email to facilitate clarification and completion of customer requests <p> <li> <li> <p> Exhibit empathy towards our customers and each other at all times <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 1+ years of professional experience ideally in sales or customer success <p> <li> <li> <p> Highvolume phonebased sales experience a plus SDR or ISR experience at a SaaS company is preferred <p> <li> <li> <p> Good command of English both oral and written and customer service skills active listening provide basic instructions professional demeanor <p> <li> <li> <p> Ability to manage timesensitive tasks and deliver on time every time <p> <li> <li> <p> Great attention to detail nothing can slip through the cracks when were supporting our customers <p> <li> <li> <p> Comfort with working remotely using communication tools such as slack and zoom <p> <li> <li> <p> Experience with CRM systems Salesforce in particular a plus <p> <li> <li> <p> Associates degree Bachelors degree or comparable professional experience Recent graduates welcome to apply <p> <li> <ul> <p> <p> <p> <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package This 5month contract is at an hourly rate of $2163hour for all US locations <p> <p> <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Senior Product Designer, Source Code
Company: GitLab
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> At GitLab were revolutionizing the way software is built and managed Source Code Management SCM lies at the heart of software development underpinning our mission to enable everyone to contribute As we continue to push the boundaries of collaboration and efficiency we are seeking a Senior Product Designer to help us reimagine the future of SCM <p> <p> As a Senior Product Designer within our Source Code team you will be instrumental in designing solutions that foster collaboration and innovation Our vision for SCM at GitLab is not just about managing code and data its about creating a space where teams can work together seamlessly regardless of the complexity of their projects or the size of their files <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Design intuitive and scalable solutions that enhance collaboration for teams working across various industries including game development automotive healthcare and more <p> <li> <li> <p> Work closely with a crossfunctional team to bring our strategic pillars to life <p> <ul> <li> <p> Easy administration for large teams Enable efficient and intuitive scaling of Source Code Management for large teams <p> <li> <li> <p> High performance with large binary files Streamline collaboration for developers and contributors ensuring seamless management of large binary files <p> <li> <li> <p> Streamlined workflows for large repositories Enhance the management and collaboration within large repositories including monorepos <p> <li> <ul> <li> <li> <p> Focus on usability at scale ensuring our tools and workflows are accessible and efficient for all users <p> <li> <ul> <p> Additional <a class=fontbold underline fontbold underline fontbold underline href=httpshandbookgitlabcomjobfamiliesproductproductdesignerseniorresponsibilities rel=noopener noreferrer nofollow target=blank> core responsibilities of GitLab Senior Product Designers <a> <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> A visionary designer with extensive experience in product design particularly within software development or tech industries <p> <li> <li> <p> Demonstrated experience with DevOps either as a user or designing for a product <p> <li> <li> <p> Strong experience working in highly technical complex environments <p> <li> <li> <p> Leadership skills ability to define and drive a UX vision in crossfunctional teams Driving change across other teams not just your own <p> <li> <li> <p> Experience conducting your own research with a variety of methods and strong decision making skills for when to do research <p> <li> <li> <p> Skilled in breaking down complex designs and prioritizing core features to speed up the development process while ensuring a highquality user experience <p> <li> <li> <p> Experienced in working within crossfunctional teams and you have the communication skills to bridge the gap between designers developers and other stakeholders <p> <li> <ul> <p> <p> <p> <strong> About the team <strong> <p> <p> Welcome to the <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomdirectioncreatesourcecodemanagement rel=noopener noreferrer nofollow target=blank> Source Code Management <a> SCM team at GitLab where were redefining the way software is developed and managed Our mission is clear to make managing code and data as intuitive and scalable as possible Were committed to breaking down barriers to collaboration ensuring every team member can contribute with ease <p> <p> In our pursuit of excellence we embrace challenges headon From enhancing the SCM user experience to optimizing the handling of large files and repositories our work is vital in driving GitLabs vision of inclusive and efficient software development <p> <p> Joining us means youre part of a dynamic team shaping the future of SCM Your insights and contributions play a crucial role in our strategic direction helping to make software development more accessible and collaborative for all <p> <p> <strong> How GitLab will support you <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefits rel=noopener noreferrer nofollow target=blank> Benefits to support your health finances and wellbeing <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteguide rel=noopener noreferrer nofollow target=blank> All remote <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteasynchronous rel=noopener noreferrer nofollow target=blank> asynchronous <a> work environment <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookpaidtimeoff rel=noopener noreferrer nofollow target=blank> Flexible Paid Time Off <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionergguide~text=Definition20of20the20TMRG202D20Team20Member20Resource20GroupsTMRGs20are20voluntaryamptext=The20purpose20for20this20typedeveloping20the20sense20of20belonging rel=noopener noreferrer nofollow target=blank> Team Member Resource Groups <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookstockoptions rel=noopener noreferrer nofollow target=blank> Equity Compensation amp Employee Stock Purchase Plan <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsgrowthanddevelopmentbenefit rel=noopener noreferrer nofollow target=blank> Growth and development budget <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsparentalleave rel=noopener noreferrer nofollow target=blank> Parental leave <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookfinanceprocurementofficeequipmentsupplies rel=noopener noreferrer nofollow target=blank> Home office <a> support <p> <li> <ul> <p> Please note that we welcome interest from candidates with varying levels of experience many successful candidates do not meet every single requirement Additionally studies have shown that people from <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionexamplesofselectunderrepresentedgroups rel=noopener noreferrer nofollow target=blank> underrepresented groups <a> are less likely to apply to a job unless they meet every single qualification If youre excited about this role please apply and allow our recruiters to assess your application <p><p>
Engineering Manager- Client Journey
Company: Grow Therapy
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> What Youll Be Doing <strong> <p> <p> As an Engineering Manager for the Client Journey Team at Grow Therapy youll help shape the future of client empowerment Youll help Grow clients with the information tools and support they need to establish a deep connection with both their provider and Grow to unlock lifelong mental health support and drive positive mental health outcomes This is an exciting opportunity for a passionate missionaligned engineering leader to make an immediate impact on our rapidly scaling engineering team Your responsibilities will include <p> <ul> <li> <p> Leading and managing a team of 5+ engineers <p> <li> <li> <p> Developing your team mentorship and feedback <p> <li> <li> <p> Growing your team through hiring <p> <li> <li> <p> Partnering with the team product manager and tech lead to define the roadmap launch projects and ensure team health <p> <li> <ul> <p> <em> Salary range $217k $256k <em> <p> <p> <strong> Youll Be a Good Fit If <strong> <p> <ul> <li> <p> 3+ years of experience as an Engineering Manager Youve managed and grown teams that have successfully timely delivered large projects with high quality <p> <li> <li> <p> 5+ years in engineering Youve built and scaled systems made complex engineering decisions and have proven your technical skills in industry <p> <li> <li> <p> Developed experience as a fullstack frontend or backend product engineer <p> <li> <li> <p> Experience with building online highlyavailable services dynamic languages cloud services relational databases distributed systems and oncall observability <p> <li> <li> <p> Enjoy thinking critically about tradeoffs between solutions setting up your reports for success and team process while considering the overall engineering team and company goals <p> <li> <ul> <p> <em> If you dont meet every single requirement but are still interested in the job please apply Nobody checks every box and Grow believes the perfect candidate is more than just a resume <em> <p><p>
Senior Technical Product Manager
Company: Aledade
Location: USA
Posted Apr 17, 2024
<div>Your role as a <b>Senior Product Manager Point of Care<b> will be to help shape and drive the strategy which enables Aledades powerful datadriven insights to be surfaced to providers across a wide range of EHRs Solutions will include APIs EHRspecific apps and overlay tooling You will work across a growing set of internal development teams and partner companies you will collaborate with our business and clinical leadership and you will ensure the roadmap delivers on significant value through increased provider engagement<div><div><br><div><div>We are flexible with respect to geographic location and the ideal candidate will be comfortable working remotelywork from home within the US or from our headquarters office in Bethesda MD<div><br><br><div class=h3>Primary Duties<div><li style=>Partner with business owners to cultivate a shared vision for the problem space constraints priorities and ideal end state and be able to articulate and advocate for this perspective <li><li style=>Ongoing optimization of live user workflows and capabilities including monitoring of key metrics amp user feedback<li><li style=>Work with internal teams and end users to develop a deep understanding of requirements perform thoughtful solution design use data to test hypotheses and support teams throughout execution<li><li style=>Write detailed user stories for new features capturing detailed descriptions of business rationale requirements and success criteria that are defined by measurable outcomes<li><li style=>Develop short and longterm roadmaps that deliver maximum value with minimum risk and assume ongoing iteration<li><br><br><div class=h3>Minimum Qualifications<div><li style=>6+ years of product management experience in technology technologyenabled services industry or a SaaS product<li><br><br><div class=h3>Preferred knowledge skills andor abilities<div><li style=>Nice to have knowledge skills andor abilities<li><li style=>BABS degree preferred<li><li style=>Experience in a healthcare domain<li><li style=>Experience with diagnosis coding or quality reporting within a valuebased care environment<li><li style=>Experience partnering with 3rd party technology applications<li><li style=>Experience integrating with or configuring population health modules for 2 or more Electronic Health Record EHR software packages<li><li style=>Experience building cloudbased products in an Agile environment<li><li style=>Experience overseeing the daytoday execution of one or more scrum teams <li><li style=>Experience driving the discovery process in partnership with experience design researchers technical architects subjectmatter experts and clinical stakeholders<li><li style=>Experience talking to customers and conducting field research comes naturally to you youre comfortable observing and asking questions and youre genuinely curious about customer pain points workflows and motivations<li><li style=>Experience creating maintaining and enhancing business relationships and communicating effectively with senior management<li><li style=>Willingness to travel to customer sites as requested<li><br><br><div class=h3>Physical Requirements<div><li style=>Sitting for prolonged periods of time Extensive use of computers and keyboard Occasional walking and lifting may be required<li><div><b style=fontsize 11pt>Who We Are<b><div><div><span style=fontsize 11pt>Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape independent primary care We were founded in 2014 and since then weve become the largest network of independent primary care in the country helping practices health centers and clinics deliver better care to their patients and thrive in valuebased care Additionally by creating valuebased contracts across a wide variety of payers we aim to flip the script on the traditional feeforservice model Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best keeping patients healthy If you want to help create a health care system that is good for patients good for practices and good for society and if youre eager to join a collaborative inclusive and remotefirst culture youve come to the right place<span><div><div><br><div><div><b style=fontsize 11pt>What Does This Mean for You<b><div><div><span style=fontsize 11pt>At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect openmindedness and a desire to learn You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work and who are all united by a shared passion for public health and a commitment to the Aledade mission<span><div><div><br><div><div><span style=fontsize 11pt>In addition to time off to support worklife balance and enjoyment we offer the following comprehensive benefits package designed for the overall wellbeing of our team members<span><div><div><span style=fontsize 11pt>Flexible work schedules and the ability to work remotely are available for many roles<span><div><div><span style=fontsize 11pt>Health dental and vision insurance paid up to 80 for employees dependents and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days amp 11 paid holidays<span><div><div><span style=fontsize 11pt>12 weeks paid Parental Leave for all new parents<span><div><div><span style=fontsize 11pt>6 weeks paid sabbatical after 6 years of service<span><div><div><span style=fontsize 11pt>Educational Assistant Program amp Clinical Employee Reimbursement Program<span><div><div><span style=fontsize 11pt>401K with up to 4 match<span><div><div><span style=fontsize 11pt>Stock options<span><div><div><span style=fontsize 11pt>And much more<span><div><div><br><div><div><i style=fontsize inherit>At Aledade we dont just accept differences we celebrate them We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer Employment policies and decisions at Aledade are based on merit qualifications performance and business needs All qualified candidates will receive consideration for employment without regard to age race color national origin gender including pregnancy childbirth or medical conditions related to pregnancy or childbirth gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation<i><div><div><br><div><div><u style=fontsize small>Privacy Policy<u><span style=fontsize small> By applying for this job you agree to Aledades Applicant Privacy Policy available at <span><a class=postingslink href=httpswwwaledadecomprivacypolicyapplicants rel=nofollow style=fontsize small>httpswwwaledadecomprivacypolicyapplicants<a><div><img src=httpsremotivecomjobtrack1906983blankgifsource=publicapi alt=>
Senior Government Affairs Manager
Company: Flock Safety
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> Flock Safety is looking for an experienced Government Affairs Manager to join our External Affairs team This role will be based in <strong> <strong> the Southwest United States <strong> <strong> and require regular travel You will be responsible for policy engagement and strategy development within your region including direct interactions with government officials managing outside consultants developing partnerships with thirdparty stakeholders and building coalitions to help fully realize our public policy priorities You will have the opportunity to help shape the future of public safety working with a variety of external and internal crossfunctional partners The ideal candidate will have an established political and public affairs network in the Southwest United States with experience working in emerging technology transportation privacy or public safety <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> Bachelors degree from an accredited institution required <p> <li> <li> <p> 5+ years of experience lobbying elected officials and staff in state government <p> <li> <li> <p> Demonstrated experience creating and implementing advocacy campaigns directly relevant to state government including achieving short and long term milestones related to advancing policy political andor advocacy goals <p> <li> <li> <p> A strong public speaking presence with the ability to represent Flock Safety before public policy audiences <p> <li> <li> <p> You are a natural connector and relationship builder with a track record of working with external and crossfunctional partners to solve complex problem sets <p> <li> <li> <p> Creative problemsolving and multitasking skills in timesensitive settings including experience driving projects supporting mustwin business objectives <p> <li> <li> <p> A highlevel of comfort working in a fastpaced everevolving startup environment you thrive working in ambiguity <p> <li> <li> <p> A shared passion in our mission to eliminate crime <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Government Affairs Manager at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Complete the onboarding process and attend product briefings to familiarize yourself with Flock Safety <p> <li> <li> <p> Meet with cross functional teams to develop and understand company objectives in key markets <p> <li> <li> <p> At the end of 30 days provide a detailed plan for executing state legislative and regulatory objectives and provide a roadmap for accomplishing objectives Continue executing state plans and communicating progress <p> <li> <li> <p> Write a 30day assessment Include high level objectives key inputs progress self assessment about where you need help and what the next 60 days will look like <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> At the end of 60 Days continue tweaking adding to and executing our agreed upon level plans <p> <li> <li> <p> Continue communicating crossfunctionally with internal stakeholders to understand and support customer objectives <p> <li> <li> <p> Be prepared to succinctly describe our public policy engagement goals strategies and risk mitigation options in each state with active advocacy campaigns <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> At the end of 90 Days you are rolling By now you should be able to fully support our public policy engagements with concise and accurate data clear messaging personal advocacy and strategic thinking You should have detailed plans that youve been executing with a coordinated team And we should be on the path to expanding opportunities while mitigating threats to our business <p> <li> <ul> <h2> <strong> What a typical week may look like <strong> <h2> <ul> <li> <p> <strong> 30 meeting with public officials <strong> Supporting the company by engaging directly with elected officials and educating public policy stakeholders on Flock Safetys contributions to enhancing public safety in the United States <p> <li> <li> <p> <strong> 35 managing outside consulting teams <strong> Be the point of contact for external partners in your region managing complex proactive and reactive policy campaigns on behalf of Flock Safety and our customers <p> <li> <li> <p> <strong> 20 representing Flock Safety at external events <strong> You will have a regular presence at local and with thirdparty organizations in your region working with a variety of public affairs partners to help advance our mission <p> <li> <li> <p> <strong> 10 inform the business <strong> Work with internal partners across Sales Product Legal Communications Operations and more to help guide the business in your region ensuring the perspectives of public policy audiences are considered as part of Flock Safetys business strategy inmarket <p> <li> <li> <p> <strong> 5 collateral development <strong> Support collateral development to help educate priority external affairs audiences and effectively tell our story <p> <li> <ul> <h2> <strong> The Interview Process <strong> <h2> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> Our First Chat During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> The Hiring Manager Interview You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> The Technical Assessment Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> The Panel Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> The Executive Review A chance to meet an executive in your function and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <h2> <strong> The Perks <strong> <h2> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $110000 to $135000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or fertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻 WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚 Productivity Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠 Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢 Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p> <p> <p><p>
Principal Sales Engineer - Financial Services
Company: Snowflake
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> We are looking for a Sales Engineer who is accustomed to solving customers most complex problems and closing large deals In this role you will work directly with the sales team and channel partners to understand the needs of our customers strategize on how to navigate winning sales cycles provide compelling valuebased demonstrations support enterprise Proof of Concepts and ultimately close business <p> <p> As a Snowflake Sales Engineer you must share our passion about reinventing the database space thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done You are equally comfortable in both a business and technical context interacting with executives and talking shop with technical audiences <p> <h3> <strong> IN THIS ROLE YOU WILL GET TO <strong> <h3> <ul> <li> <p> Present Snowflake technology and vision to executives and technical contributors at prospects and customers <p> <li> <li> <p> Work handson with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle from demo to proof of concept to design and implementation <p> <li> <li> <p> Immerse yourself in the everevolving industry maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them <p> <li> <li> <p> Collaborate with Product Management Engineering and Marketing to continuously improve Snowflakes products and marketing <p> <li> <ul> <h3> <strong> ON DAY ONE WE WILL EXPECT YOU TO HAVE <strong> <h3> <ul> <li> <p> 78 years of industry experience with a minimum of 3 years within a presales environment <p> <li> <li> <p> Outstanding presenting skills to both technical and executive audiences whether impromptu on a whiteboard or using presentations and demos <p> <li> <li> <p> Broad range of experience within largescale Database andor Data Warehouse technology ETL analytics and cloud technologies <p> <li> <li> <p> Handson expertise with SQL and SQL analytics <p> <li> <li> <p> Ability to connect a customers specific business problems and Snowflakes solutions <p> <li> <li> <p> University degree in computer science engineering mathematics or related fields or equivalent experience preferred <p> <li> <li> <p> Experience with GSIs EY Deloitte Accenture etc would be beneficial but not required <p> <li> <ul> <p> <strong> About Our Team <strong> <p> <p> Our Sales Engineers are customer obsessed and we believe in the value we can add and stay honest about it We love to learn are open to giving and receiving feedback and are passionate about making our clients successful Our team works to ensure data is accessible usable and valuable to everyone <p> <p> <strong> About Snowflake <strong> <p> <p> Snowflake is growing fast and were scaling our team to help enable and accelerate our growth Were passionate about our people our customers our values and our culture Were also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future And as a Snowflake employee you will be accountable for supporting and enabling diversity and belonging <p> <p> Snowflake started with a clear vision make modern data warehousing effective affordable and accessible to all data users Because traditional onpremises and cloud solutions struggle with this Snowflake developed an innovative product with a new builtforthecloud architecture that combines the power of data warehousing the flexibility of big data platforms and the elasticity of the cloud at a fraction of the cost of traditional solutions <p> <p> Snowflake is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age color gender identity or expression marital status national origin disability protected veteran status race religion pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances <p> <p> <em> Every Snowflake employee is expected to follow the companys confidentiality and security standards for handling sensitive data Snowflake employees must abide by the companys data security plan as an essential part of their duties It is every employees duty to keep customer information secure and confidential <em> <p><p>
Implementation Specialist
Company: Edmunds.com
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> Edmunds offers flexibility to work fully remote from our Edquarters or a combination of both <strong> <p> <p> <p> <p> At Edmunds were driven to make car buying easier Ever since we began publishing printed car guides in the 60s the company has been in the business of trust innovating ways to empower and support car shoppers When Edmunds launched the car industrys first Internet site in 1994 we established a leadership position online and have never looked back Now as one of the most trusted review sites on the Internet millions of visitors use our research shopping and buying tools every month to make an easy and informed decision on their next car For consumers we bring peace of mind For dealers we make tools to help them solve their problems and sell more cars How do we do it you ask The key ingredients are our enthusiastic employees progressive company culture and cuttingedge technology Want to join the team Read on to find out how <p> <p> <p> <p> <strong> What Youre Applying For <strong> <p> <p> The Implementation Specialist brings the power of the Edmunds brand to various sites and platforms Specifically this position works with dealerships internal teams and web providers to ensure our products are implemented correctly on Edmundscom thousands of our dealer customers websites and other websites and platforms Additionally you will be setting up tags and reporting for a dealers website that allows our teams to show the value of our partnership to a dealer Showcasing your excellent customer service skills youll be the main point of contact throughout implementation and provide postimplementation troubleshooting and support to drive customer satisfaction Your creative thinking and keen problem solving skills will help us create the best implementation experience in the automotive industry <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Conduct vendor and customer outreach to ensure smooth and timely implementation of ad products for our growing base of dealer customers <p> <li> <li> <p> Review and vet all product implementation to ensure all requirements and specifications are met <p> <li> <li> <p> Install tags on a dealers site for reporting purposes through Google Tag Manager <p> <li> <li> <p> Set up custom reporting for Google Analytics <p> <li> <li> <p> Troubleshoot diagnose and resolve implementation or product issues from customers and vendors <p> <li> <li> <p> Deliver outstanding service providing thorough thoughtful and accurate responses and guidance to customers vendors and internal teams Understand and anticipate customer needs <p> <li> <li> <p> Demonstrate appropriate ownershipaccountability for all cases worked and prioritize cases in accordance with level of urgency <p> <li> <li> <p> Provide meticulous detailed and timely documentation in Salesforce CRM <p> <li> <li> <p> Serve as subject matter expert to internal teams regarding ad product amp implementation <p> <li> <li> <p> Improve the implementation experience for our customers by regularly identifying process improvements that also drive efficiency <p> <li> <li> <p> Network collaborate and build longterm trusting relationships with vendors and internal teams including Sales Operations Product and IT Development <p> <li> <ul> <p> <p> <p> <strong> What You Need <strong> <p> <ul> <li> <p> Critical thinker able to apply problem solving skills to troubleshoot client and technical issues <p> <li> <li> <p> Be flexible and adaptable Handle daily challenges confidently and be willing to adjust to multiple demands shifting priorities ambiguity and rapid change <p> <li> <li> <p> Excellent interpersonal skills able to communicate effectively and collaborate well in a team environment <p> <li> <li> <p> Results oriented you demonstrate good judgment and can effectively prioritize your work to achieve desired results <p> <li> <li> <p> Fast learner you can pick up and learn new concepts quickly and easily <p> <li> <li> <p> Solid knowledge of Microsoft Excel comfortable working with spreadsheets and formulas <p> <li> <li> <p> Hands on experience working in Salesforce CRM and Tableau or other data visualization tools <p> <li> <li> <p> Tech savvy with skills such as HTML Google Tag Manager Google Analytics amp SQL are a plus <p> <li> <ul> <p> <p> <p> The compensation range for this position is $58100 $85001 per year The base pay will take into account internal equity as well as jobrelated knowledge skills and experience among other factors In addition Edmunds offers fulltime employees a comprehensive total rewards package including the benefits listed below <p> <p> <strong> Edmunds Perks <strong> <p> <ul> <li> <p> Flexible time off <p> <li> <li> <p> 13 Paid Holidays <p> <li> <li> <p> Comprehensive Health Benefits medical dental vision life and disability <p> <li> <li> <p> Flexible Spending Accounts Employees and Health Savings Accounts Employee and Employer Contributions <p> <li> <li> <p> 401K Plan with company matching at 100 up to 6 of eligible salary with immediate vesting <p> <li> <li> <p> Stock purchase program <p> <li> <li> <p> CarMax vehicle discount <p> <li> <li> <p> Up to 4 months Paid Parental Leave <p> <li> <li> <p> HeartCash matches employee donations to the causes that are important to them <p> <li> <li> <p> 2 Days of Paid Time Off for time to dedicate to social impact causes <p> <li> <li> <p> FitCash covers a portion of gym or fitness activity fees <p> <li> <li> <p> Well being sessions and events such as yoga meditation and walking challenges <p> <li> <li> <p> Ongoing career development sessions and an annual learning event <p> <li> <li> <p> Pet insurance <p> <li> <li> <p> Sabbatical leave <p> <li> <li> <p> Education Reimbursement <p> <li> <li> <p> Pretax spending accounts for qualified transportation expenses <p> <li> <li> <p> Plus a coffee bar frozen yogurt and more <p> <li> <ul> <p> <p> <p> <strong> Working Edmundscom <strong> <p> <p> Employees think its a pretty great place to work and some pretty impressive publications think it is too we have been recognized as one of the best places to work by the Fortune Magazine and Great Places to Work LA Business Journal for the last 6 years Computerworld Built in LA and Inc Magazine Weve also been identified as one of the best workplaces specifically in Technology and also for Diversity and Asian Americans If youre interested in learning more and joining our mission wed love to hear from you <p> <p> <p> <p> <em> Edmunds will consider for employment qualified candidates with criminal histories in a manner consistent with the requirements of all applicable laws <em> <p> <p> LIPOST <p> <p> LIRemote <p> <p> BIRemote <p> <p> <p><p>
Software Engineer - Global Trust & Safety
Company: Whatnot
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <h2> 🚀 Whatnot <h2> <p> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK Ireland and Germany today <p> <p> Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others <p> <p> And were growing Whatnot has been the <a class=fontbold underline fontbold underline qllink commentl3sielwn href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <p> <h2> 💻 Role <h2> <p> Trust amp Safety is an engineering team at Whatnot that is dedicated to building systems and features which ensure our users have positive safe experiences on Whatnot we believe everyone is entitled to thrive on our platform <p> <p> As a software engineer on the Trust amp Safety team you can expect to build systems and products that allow our users to better moderate their shows help our internal team action and mitigate issues solve complex systems problems to monitor amp detect bad behavior from reams of data and build solutions that scale to our next 20x of growth <p> <p> The most important qualities youll need are making sound product decisions navigating new domains seamlessly taking extreme ownership and shipping highquality products fast We always prioritize the highest impact features and ship them quickly <p> <p> The software team has a lot of individual responsibility and many more freedoms so we need to hire people we can trust Your ability to make good tradeoffs and exercise good judgment is essential to us <p> <h2> 👋 You <h2> <p> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here <p> <ul> <li> <p> Bachelors degree in Computer Science a related field or equivalent work experience <p> <li> <li> <p> 5+ years of software engineering experience ideally some experience in a Trust amp Safety domain <p> <li> <li> <p> Excellent product instincts You first think about users rather than the best technical solution <p> <li> <li> <p> Youve built systems that scale at a high growth company before and can do it again with minimal guidance <p> <li> <li> <p> Ship products and features lightningfast without sacrificing quality <p> <li> <li> <p> Excellent problem solver and dont need to be told exactly what to do <p> <li> <li> <p> Comfortable working across the stack backend and frontend <p> <li> <li> <p> Ability to pick up on new technologies very quickly <p> <li> <li> <p> Proven track record of delivering features <p> <li> <ul> <h2> 💰Compensation <h2> <p> For USbased applicants $178000year to $235000year + benefits + stock options <p> <p> The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <p> <h2> 🎁 Benefits <h2> <ul> <li> <p> Flexible Time off Policy and Companywide Holidays including a spring and winter break <p> <li> <li> <p> Health Insurance options including Medical Dental Vision <p> <li> <li> <p> Work From Home Support <p> <ul> <li> <p> $1000 home office setup allowance <p> <li> <li> <p> $150 monthly allowance for cell phone and internet <p> <li> <ul> <li> <li> <p> Care benefits <p> <ul> <li> <p> $450 monthly allowance on food <p> <li> <li> <p> $500 monthly allowance for wellness <p> <li> <li> <p> $5000 annual allowance towards Childcare <p> <li> <li> <p> $20000 lifetime benefit for family planning such as adoption or fertility expenses <p> <li> <ul> <li> <li> <p> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <p> <li> <li> <p> Parental Leave <p> <ul> <li> <p> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <p> <li> <ul> <li> <ul> <h2> 💛 EOE <h2> <p> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce <p><p>
Director - SEO Strategy & Website
Company: Bitly
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> The Role <strong> <p> <p> Were seeking a Director SEO Strategy amp Website to join our growing global marketing team Reporting directly to the VP Acquisition youll be responsible for contributing to the companys revenue growth through user experience capturing demand through our nonpaid channels and maximizing the impact of our digital presence <p> <p> As the Director SEO Strategy amp Website you will be the owner of two websites that drive millions of new users each month is a leader in its category and work with a globally recognized brand The ideal candidate for this role will thrive in a highgrowth culture drive strategies that grow quality traffic to each of our main sites and increase the efficiency of each site to grow our base of users Youll be a good mix of confidence and humility to drive our business forward You also have a knack for numbers and growth and are excited to dive in and be accountable for growing and reporting on our nonpaid acquisition engine for two of the worlds leading brands <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> <strong> Strategic Planning <strong> Develop and execute comprehensive website strategies across all sites that align with Bitlys overall business objectives <p> <ul> <li> <p> Develop execute and scale our website strategy across all Bitly brands driving qualified traffic performance growth and overall acquisition for all nonpaid efforts <p> <li> <li> <p> Oversee the strategy to scale international expansion into new markets languages and regions <p> <li> <li> <p> Partner with Product and Sales to support the growth of our Product Led and Sales Assisted signups of both our websites driving qualified signups and leads and seeing them through to upgrade to paid plans <p> <li> <li> <p> Drive new featureproduct launch initiatives that support our website strategy <p> <li> <li> <p> Partner closely with our brand creative and content marketing teams to develop an ongoing website that aligns with both our growth goals and brand vision <p> <li> <ul> <li> <li> <p> <strong> User Experience Optimization <strong> Lead initiatives to enhance the user experience on the Bitly websites ensuring a seamless and engaging journey for visitors to the product <p> <ul> <li> <p> Building free tools that highlight the value of our products to new users <p> <li> <li> <p> Creating user journeys through the website for our best customers <p> <li> <ul> <li> <li> <p> <strong> Traffic Generation <strong> Implement strategies to drive organic traffic to the Bitly websites maximizing visibility and reach <p> <ul> <li> <p> Partner and manage the relationship with our SEO agency while also scoping the organizational design needed to match our growth goals for nonpaid acquisition <p> <li> <li> <p> Work with the Web Development team to ensure the websites are built with best in class performance and SEO best practices in place <p> <li> <li> <p> Drive and execute the creation of SEO content that will drive users based on their intent at the top mid and bottom of the funnel <p> <li> <li> <p> Research and identify opportunities to leverage AI in our overall SEO content strategy <p> <li> <li> <p> Scale our quality traffic and signups YoY through a robust SEO strategy as created by you <p> <li> <ul> <li> <li> <p> <strong> Conversion Rate Optimization CRO <strong> Collaborate with crossfunctional teams to optimize website conversion rates turning visitors into customers and advocates <p> <ul> <li> <p> Partner with our CRO agency to create a testing plan and align resources to execute CRO tests while also scoping the organizational design needed to match our growth goals for CRO long term <p> <li> <li> <p> Communicate the results of the test and next steps to a larger audience across Leadership Product and Marketing teammates <p> <li> <li> <p> Identify and build our website CRO roadmap in partnership with Product to enhance quality top of funnel signups through both our websites <p> <li> <ul> <li> <li> <p> <strong> DataDriven Insights <strong> Leverage analytics tools to gather insights into website performance user behavior and trends Use data to inform decisionmaking and continuous improvement <p> <ul> <li> <p> Own and implement weekly monthly quarterly and annual reporting that showcases channel performance for all nonpaid growth organic direct and recommend strategies needed to improve or scale where needed <p> <li> <li> <p> Present strategies and progress toward goals to many different audiences including Marketing Global Leadership team and our Executive Team <p> <li> <li> <p> Create reports that can shared across the marketing team and used for presentation to leadership and board slides <p> <li> <ul> <li> <li> <p> <strong> Team Leadership <strong> Manage mentor and advise the team to grow their skills and knowledge <p> <ul> <li> <p> Look to build scalable processes that allow the team to execute and make quick decisions based on imperfect data <p> <li> <li> <p> Identify long term organization design determining where we need to continue leveraging agencies vs building the team inhouse <p> <li> <ul> <li> <li> <p> <strong> Collaboration <strong> Work closely with the broader marketing product and design teams to align website initiatives with company goals <p> <ul> <li> <p> In partnership with the Product Marketing Team establish the value of our platform and products to both new and existing users of the websites <p> <li> <li> <p> Work with SR Leaders in Marketing to set priorities for website updates that align with the business goals <p> <li> <li> <p> Enable the entire marketing team to safely make updates across the two websites through the site CMS tool <p> <li> <ul> <li> <ul> <p> <strong> Who You Are <strong> <p> <ul> <li> <p> Proven experience in a leadership role focused on website strategy and digital marketing <p> <li> <li> <p> Strong understanding of website analytics tools and datadriven decisionmaking <p> <li> <li> <p> Demonstrated success in driving traffic improving user experience and optimizing conversion rates in a Product Led environment <p> <li> <li> <p> Excellent communication and interpersonal skills <p> <li> <li> <p> Ability to collaborate effectively with crossfunctional teams <p> <li> <li> <p> Strategic thinker with a track record of developing and executing successful website strategies <p> <li> <li> <p> Comfortable with operating in a remoteworking environment where youll be expected to proactively take charge of strategy and ownership over key success metrics <p> <li> <li> <p> Ability to thrive in a fastpaced environment and prioritize work according to its potential impact on the metrics you are responsible for <p> <li> <ul> <p> <strong> US Employee Benefits <strong> <p> <ul> <li> <p> Competitive Salary + Stock Options <p> <li> <li> <p> Comprehensive and competitive medical dental and vision insurance all LGBT friendly <p> <li> <li> <p> 401k with up to 4 employer match <p> <li> <li> <p> One Medical membership Doctors you can text call or email 247 and receive access to expert insurance guidance <p> <li> <li> <p> Meaningful opportunity for community building through our Employee Resource Groups <p> <li> <li> <p> Access to care for everything from mental health reproductive health family planning pediatrics with Maven <p> <li> <li> <p> Access to mental health support and Employee Assistance Program EAP with confidential counseling services through Lyra <p> <li> <li> <p> Unlimited PTO Policy including Mental Health days and 2 annual Recharge weeks <p> <li> <li> <p> Wellness reimbursement program <p> <li> <li> <p> Partial cell phone and WiFi service reimbursement <p> <li> <li> <p> Voluntary LegalShield for legal services and IDShield for identity theft protection <p> <li> <li> <p> Unlimited vacation personal time and flexible work from home policies <p> <li> <li> <p> Full support for remote work including a $500 home office stipend <p> <li> <li> <p> Generous parental leave policies maternity and parental leave for growing families <p> <li> <li> <p> Budget for professional development opportunities including courses and conference attendance <p> <li> <li> <p> Company sponsored volunteering opportunities <p> <li> <ul> <p> <p> <p> <strong> Closing <strong> <p> <p> US applicants must be currently authorized to work in the United States on a fulltime basis <p> <p> <p> <p> <strong> Must live in or be willing to relocate to one of the following states to be eligible for hire Arizona California Colorado Connecticut Florida Georgia Illinois Louisiana Massachusetts Michigan Minnesota New York New Jersey North Carolina Texas Vermont Virginia Washington <strong> <p> <p> <p> <p> If you are based in California we encourage you to read this important information for California residents linked here <a class=fontbold underline fontbold underline clink href=httpsbitlyisCPRACandidates rel=noopener noreferrer nofollow target=blank> httpsbitlyisCPRACandidates <a> <p> <p> LIMN1 <p><p>
Dispute Resolution Manager
Company: PosiGen
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <p> Join the Solar For All Revolution <p> <p> At PosiGen we are passionate about providing money saving solar and energy efficiency solutions for people of all income levels We are seeking an equally passionate Dispute Resolution Manager to lead a team of Dispute Resolution Specialists who will be focused on handling high impact escalations complaints issue resolution and improving the customer experience <p> <p> The Dispute Resolution Manager will have a high degree of influence and accountability for owning and resolving overall disputes and reducing friction in our customers experience with us This leader is responsible for making sure the team carries out the complaint resolution policy and implements corresponding standard operating procedures while simultaneously identifying and eliminating the primary root causes in order to prevent recurrence <p> <p> <strong> Essential Job Functions <strong> <p> <ul> <li> <p> Provides leadership and oversees the handling of escalated customer complaints including BBB and other public forum or regulatory complaints from intake to resolution <p> <li> <li> <p> Communicates directly with the customer as needed using phone email and SMS to find resolution to complaint <p> <li> <li> <p> Acquires and retains staff by recruiting selecting orienting training coaching and recognizing team members Responsible for the teams productivity morale and wellbeing <p> <li> <li> <p> Ensures team thoroughly documents internal assessment of customer issues in the CRM currently Salesforce <p> <li> <li> <p> Provides coaching and feedback to Customer Care team and other interested stakeholders to increase product knowledge resolution options and increase consistency in servicing <p> <li> <li> <p> Tracks and monitors responsiveness to customer complaints <p> <li> <li> <p> Creates and standardizes reporting on escalation types including root cause analysis to promote continuous internal feedback for reducing future customer issues and escalations <p> <li> <li> <p> Exercises good judgment to resolve escalations with minimal supervision and within scope of authority <p> <li> <ul> <p> <strong> Competencies <strong> <p> <ul> <li> <p> Ability to monitor and motivate a productionbased and customerfacing team <p> <li> <li> <p> Must have acumen in goal setting team organization and financial planning <p> <li> <li> <p> Ability to quickly become proficient with all products and lease agreements in all the markets <p> <li> <li> <p> Advance communications and analytical skills <p> <li> <li> <p> Ability to work independently and prioritize workload and make decisions on complex matters <p> <li> <li> <p> Ability to manage a large number of inquiries per day via inboundoutbound phone calls and emails <p> <li> <ul> <p> <strong> EducationExperience <strong> <p> <ul> <li> <p> College degree or equivalent work experience <p> <li> <li> <p> Solar experience a PLUS <p> <li> <li> <p> 35 years of progressive experience in a call center or collection agency is preferred <p> <li> <li> <p> Experience working with claim evaluation legal regulations andor financial settlements preferred <p> <li> <li> <p> Minimum of 2 years of supervisory experience in dispute resolution environment <p> <li> <li> <p> Knowledge of Billing Collections and Customer Service procedures <p> <li> <li> <p> Proficient in Salesforce Google Suite products including Gmail Google Docs Google Sheets etc <p> <li> <li> <p> Excellent written verbal communication and customer service experience and skills are required <p> <li> <ul> <p> <u> About PosiGen <u> <p> <p> PosiGen is a peoplecentric rapidly growing residential solar company committed to making Solar For ALL a reality We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program <p> <p> As employees at PosiGen we are passionate about furthering our mission of Solar For ALL At PosiGen we celebrate the individual and foster an environment where employees can be their true self We strive to live every day by our values <p> <ul> <li> <p> <strong> A <strong> ct with Integrity <p> <li> <li> <p> <strong> B <strong> e Humble Be Kind <p> <li> <li> <p> <strong> C <strong> ollaborate and Seek to Understand <p> <li> <li> <p> <strong> D <strong> eliver on our Promises <p> <li> <li> <p> <strong> E <strong> ngage Passionately <p> <li> <ul> <p> PosiGen is an Equal Opportunity Affirmative Action employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other factor protected by applicable federal state or local laws Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources <p> <p> <p><p>