Guest Service Fundamentals Jobs in Atlanta, GA

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Looking for Guest Service Fundamentals jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Atlanta, GA area.

Program Manager, Human Rights

Company: Google

Location: Atlanta, GA

Posted Dec 21, 2024

Google seeks a Program Manager with a Bachelor's degree and 8 years of experience in program or project management, human rights, ethical sourcing, or corporate social responsibility. The role involves leading complex projects, managing cross-functional teams, and developing human rights strategies across Google's Cloud supply chains. The individual will engage with suppliers, promote ethical sourcing, and collaborate with internal stakeholders to integrate human rights into business operations.

Registered Nurse

Company: DaVita

Location: Augusta, GA

Posted Dec 21, 2024

DaVita, an Italian term meaning 'giving life', is recruiting a Nurse for an outpatient dialysis center in Augusta, Georgia. The role involves delivering empathetic, compassionate care to patients with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The nurse will build long-term relationships with patients and their families, work in a positive team environment, and oversee patient care with support from PCTs. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, and paid time off. The company is committed to diversity and belonging, and is an equal opportunity employer.

Business Office Associate

Company: CarMax

Location: Lithia Springs, GA

Posted Dec 21, 2024

This job posting is for a Business Office Associate position at CarMax in Lithia Springs, Georgia. The role involves providing exceptional customer service, facilitating sales, auction, and appraisal processes, managing cash, processing paperwork, and mentoring new associates. Key responsibilities include greeting customers, answering queries, handling incoming calls, processing sales paperwork, managing multiple pay types, and maintaining DMV-related paperwork. The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced, noisy environment with various shifts, including nights, weekends, and holidays.

Technician, General Facilities Maintenance

Company: Walmart

Location: Athens, GA

Posted Dec 21, 2024

Walmart is seeking General Maintenance Technicians. The role involves diagnosing, repairing, and performing preventative maintenance on commercial equipment. Responsibilities include developing maintenance schedules, conducting training for store associates, and managing work orders. Previous maintenance experience, a valid driver's license, and eligibility for a CDL are required. Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and paid time off benefits. The hourly wage range is $19.00-$35.00, with potential premiums. The position is located in Athens, GA.

Starbucks Barista (T2129)

Company: Target

Location: Peachtree City, GA

Posted Dec 21, 2024

Target is a Fortune 50 company offering a starting hourly rate of $15.00 USD. The role of a Starbucks Barista provides opportunities to develop skills in guest service, food quality, and food safety. Responsibilities include delivering exceptional guest experiences, maintaining food and beverage standards, and executing processes related to replenishment, inventory, and food safety. Target values a fun, energetic work environment and seeks team members with previous food service experience, strong communication skills, and the ability to work in a fast-paced setting.

(USA) Tire & Battery Technician - Automotive

Company: Walmart

Location: Columbus, GA

Posted Dec 21, 2024

As a Tire & Battery Center Technician, you will collaborate with team members to provide efficient service in both sales and service areas, ensuring member expectations are met. You will demonstrate expertise in safety protocols, tire and battery industry guidelines, and Point of Sale systems. Utilizing digital tools, you will plan for sales, improve service experience, and make business decisions. As an owner, you will track equipment needs, maintain inventory, and resolve member issues. You will also be a brand advocate, valuing the member's experience and inspiring others. Competitive pay, performance-based bonuses, and various benefits are offered.

Retail Department Coordinator

Company: The TJX Companies, Inc.

Location: Savannah, GA

Posted Dec 21, 2024

Marshalls store job description: Contribute to the growth of your career by executing receiving and merchandising standards, ensuring excellent customer experience, and promoting a culture of honesty and integrity. The company values diversity and provides various benefits, including associate discount, EAP, and 401(k) match.

70001-Merchandise Coor

Company: The TJX Companies, Inc.

Location: Norcross, GA

Posted Dec 21, 2024

Homesense is seeking a flexible, team-oriented individual with retail experience to contribute to the growth of their career. The role involves executing receiving and merchandising standards, ensuring a positive customer experience, and maintaining a clean, organized store. Key responsibilities include orchestrating truck deliveries, training associates, and upholding merchandising philosophy and signage standards. The company values diversity and offers competitive benefits, including an associate discount, 401(k) contributions, and health insurance. The starting pay range is $13.00 to $13.50 per hour.

Staff Software Engineer, Security

Company: Salesforce

Location: Atlanta, GA

Posted Dec 21, 2024

Salesforce is seeking a Golang developer to join their Security Engineering team, focusing on the Nebula roadmap, an open-source project. The role involves contributing to Nebula, detecting threats, scaling infrastructure, and collaborating with internal and external partners. The ideal candidate should be curious, creative, and have a strong desire to empower coworkers. Familiarity with AWS, Elasticsearch, and security concepts like MFA, ZeroTrust, and secure secret management is a plus.

Retail Supervisor, Merchandising - Commerce Tanger

Company: Gap Inc.

Location: Jefferson, GA

Posted Dec 21, 2024

Gap, an iconic American brand, is seeking a role model to join their team. The position involves supporting store leadership, leading processes, and maintaining productivity. The ideal candidate will treat all customers and employees with respect, promote customer loyalty, and ensure a best-in-class customer experience. They should be tech-savvy, flexible, and able to work various shifts. Gap offers competitive benefits including merchandise discounts, paid time off, and a comprehensive 401(k) plan.

SCA Elec Tech Maintenance 2

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Dec 21, 2024

Northrop Grumman is seeking an SCA Electronics Maintenance Technician 2 to join their team in Warner Robins, Georgia. The position requires advanced technical knowledge and experience in electronics repair. The company offers a competitive salary range, benefits, and opportunities for career growth.

Business Technology Solutions Associate Consultant - Health Plan

Company: ZS

Location: Atlanta, GA

Posted Dec 21, 2024

ZS is a management consulting and technology firm that values its people and fosters a diverse, inclusive environment. They offer opportunities to work on life-changing solutions in healthcare, with a focus on areas like Go to Market, Customer/member engagement, and Value Based Contracting. The role involves collaborating with internal and client teams to develop technical solutions, leading project teams, and ensuring high-quality client experiences. Requirements include a degree in relevant fields, healthcare experience, and skills in programming, data management, and cloud platforms.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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