Guest Service Fundamentals Jobs in Atlanta, GA

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Looking for Guest Service Fundamentals jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Atlanta, GA area.

Patient Care Coordinator / Medical Office Assistant - HYBRID - Albany, GA

Company: DaVita

Location: Albany, GA

Posted Dec 21, 2024

DaVita IKC is seeking a Care Coordinator (CC) to work in Albany, GA and surrounding areas. The CC will be a crucial part of a team that manages complex patients' chronic conditions. The role involves coordinating with Nurse Practitioners and RN Case Managers to ensure high-quality care. The CC will work in clinics 3-4 days a week, with a full-time M-F schedule, and remotely on the remaining day(s). Responsibilities include completing non-clinical screenings, identifying eligible resources for patients, assisting with referrals, and coordinating provider appointments. The ideal candidate should have at least two years of professional office experience, excellent communication skills, and proficiency in Microsoft Office. DaVita offers comprehensive benefits, professional development programs, and a supportive work environment.

Senior Manager, AECO Industry Strategy

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Dec 21, 2024

Autodesk is seeking a Senior Manager of AECO Data Strategy to develop strategic vision and GTM strategy for their data capabilities. The role involves guiding new opportunities, partnerships, and ecosystem development. The candidate will work closely with various teams and engage with industry stakeholders. Minimum qualifications include 10 years of experience and a bachelor's degree.

Food Service Worker

Company: Aramark

Location: Brunswick, GA

Posted Dec 21, 2024

The Food Service Worker role at Aramark involves assisting the manager in food preparation, maintaining cash receipts and meal records, and completing daily reports. Key responsibilities include preparing quality food and baked goods, adhering to food safety regulations, and maintaining a clean and organized work area. The role requires physical demands such as lifting and extended standing, and may involve wearing uniforms and using Personal Protective Equipment (PPE). Aramark values equal employment opportunities and fosters professional growth for its employees.

Software Engineer, Analytics and Reporting

Company: Cloudflare

Location: Atlanta, GA

Posted Dec 21, 2024

Cloudflare is a company dedicated to improving the Internet, powering millions of websites and providing security and acceleration services. They are looking for experienced software engineers to join their Analytics and Reporting team, working with technologies like Go, Kubernetes, and various data stores. The role involves developing and enhancing analytics capabilities, contributing to architecture, and delivering data-driven solutions. Cloudflare values diversity, inclusiveness, and employee development, offering competitive compensation and benefits.

Operations Lead, Trust and Safety, Google Play

Company: Google

Location: Atlanta, GA

Posted Dec 21, 2024

Google's Trust & Safety team is seeking a seasoned professional for the role of Trust and Safety Operations Lead. The ideal candidate will have 10+ years of experience in operations, Trust and Safety, policy, program management, or related fields, with 1 year of people management experience. A Master's degree or PhD is preferred. The role involves overseeing app review workflows, implementing process improvements, collaborating with product, engineering, and other teams, and managing external vendors. The successful candidate will play a key role in ensuring the safety and quality of apps on the Google Play Store, specifically for non-mobile platforms. The US base salary range for this full-time position is $156,000-$234,000 + bonus + equity + benefits.

Private Client Banker - Georgia Northwest -Delk and Powers Ferry Rd- Marietta, GA

Company: JPMorgan Chase

Location: Marietta, GA

Posted Dec 21, 2024

Chase is seeking a Private Client Banker for Branch Banking, responsible for managing relationships with affluent clients and other customers. The role involves sharing Chase's Private Client value, managing banking relationships with an advice-based approach, and partnering with specialists to meet clients' specialized financial needs. The ideal candidate should have 1+ year of Branch Banking experience, demonstrated success in new client acquisition, and strong communication skills. A college degree or military equivalent is preferred. The position requires adherence to banking policies, procedures, and regulatory requirements, including Dodd Frank/Truth in Lending Act. The role is subject to NMLS registration under the SAFE Act of 2008.

Finance Transformation - Treasury Technology Consultant, Senior Manager

Company: PwC

Location: Atlanta, GA

Posted Dec 21, 2024

PwC's finance consulting team specializes in providing services related to financial management and strategy. They analyze client needs, develop financial solutions, and offer guidance to optimize financial performance and achieve goals. Corporate finance, treasury, and commodities specialists provide advisory services for capital structure optimization, liquidity management, and financial transactions. The role involves growing as a strategic advisor, leveraging influence and expertise to deliver quality results, and developing high-performing, diverse teams. Required qualifications include a bachelor's degree and 7 years of experience in consulting, finance, or treasury transformation. Preferred qualifications include an MBA, CPA, CTP, or CFA, and knowledge of Treasury Management Systems and payment tools.

Customer Service Consultant (4 days remote, 1 day on-site) - Atlanta

Company: CarMax

Location: Norcross, GA

Posted Dec 21, 2024

CarMax is offering a Customer Service Consultant position in Norcross, Georgia. The role involves connecting with customers online and over the phone, guiding them through the car buying process, and ensuring a seamless transition from online to in-store purchasing. The company emphasizes its iconic customer experience, honesty, transparency, and team-oriented environment. Sales and customer service experience is preferred, and the role offers an hourly rate with potential performance-based sales incentives. The position requires strong communication skills, self-motivation, and the ability to work in a fast-paced setting. Candidates must live within 60 miles of the Customer Experience Center (CEC) location in Norcross, Georgia.

Senior Site Reliability Engineer

Company: UKG

Location: Atlanta, GA

Posted Dec 21, 2024

UKG is looking for Site Reliability Engineers to join their team. The role involves developing software solutions, implementing standards and best practices, and collaborating with engineering professionals to deliver reliable services. The ideal candidate should have at least 3 years of experience in Engineering or Cloud, and knowledge of Cloud-based applications and Containerization Technologies.

Software Engineer

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Dec 21, 2024

Northrop Grumman is seeking a Software Engineer for its B-1B Electronic Warfare Software Program in Warner Robins, GA. The ideal candidate will have technical expertise, leadership skills, and experience in the software development life cycle. They must be proficient in C/C++/C#/Ada or other OOP languages and have a U.S. Department of Defense (DoD) Secret level security clearance. The role involves developing, modifying, and maintaining embedded operational flight programs, and frequent interaction with program management, external suppliers, and government customers. Northrop Grumman offers competitive salary, benefits, and opportunities for career growth.

Registered Nurse

Company: DaVita

Location: Lithia Springs, GA

Posted Dec 21, 2024

DaVita is seeking a Nurse to give life in an outpatient dialysis center. The role involves delivering care in an empathetic and compassionate way, building meaningful relationships with patients and their families, and working in a fast-paced environment. DaVita offers a competitive total rewards package, including comprehensive benefits, paid training, and opportunities for growth and development.

Decision Analytics Consultant - Providers

Company: ZS

Location: Atlanta, GA

Posted Dec 21, 2024

ZS Associates, a management consulting and technology firm, is seeking a data analyst with a Master's degree in a quantitative field or equivalent experience. The role involves analyzing healthcare data, particularly Electronic Health Records (EHR), to extract insights and improve patient care. The ideal candidate will have strong analytical skills, experience in EHR systems, and the ability to communicate findings effectively to senior-level decision makers. ZS offers a comprehensive rewards package, flexible work arrangements, and a culture that values diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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