Guest Service Fundamentals Jobs in Atlanta, GA

45,628 open positions · Updated daily

Looking for Guest Service Fundamentals jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Atlanta, GA area.

Retail Sales

Company: Cracker Barrel

Location: Buford, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Buford, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits including health, dental, and vision insurance, 401K, and employee stock purchasing program.

Customer Experience Agent I - SOTF - US

Company: Sysco

Location: Kennesaw, GA

Posted Dec 21, 2024

The CSR I role at US1411 SOTF, LLC involves interacting extensively with customers to build relationships and ensure satisfaction. Key responsibilities include proactive communication, timely and accurate response to customer correspondence, and resolving customer queries. The role requires strong MS Office skills, a positive attitude, and the ability to work in a fast-paced team environment. Preferred qualifications include restaurant supply/commercial food service experience. The job involves managing time effectively, maintaining customer service quality, and staying updated with product knowledge.

Essentials of Manufacturing Engineer

Company: Saint-Gobain

Location: Peachtree City, GA

Posted Dec 21, 2024

Saint-Gobain North America is offering an 18-month rotational development program to help shape the next manufacturing revolution. The program provides a full-time operational role, classroom-based E-learnings, hands-on action-based learning, and networking opportunities to accelerate career development.

Retail Sales

Company: Cracker Barrel

Location: Lithia Springs, GA

Posted Dec 21, 2024

Cracker Barrel in Lithia Springs, GA is seeking a Retail Sales team member. The role involves managing the retail shop, stocking shelves, and providing excellent guest service. Flexible hours and opportunities for promotion are available. The company values diversity, equity, and inclusion, and offers competitive pay, benefits, and career development opportunities.

Cleaning Crew Member

Company: Cracker Barrel

Location: McDonough, GA

Posted Dec 21, 2024

The Cleaning Crew Member role at Cracker Barrel Old Country Store in McDonough, GA involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Pharmacy Operations Manager

Company: Walgreens

Location: Buford, GA

Posted Dec 21, 2024

The role involves performing day-to-day non-clinical pharmacy operations, administrative tasks, and ensuring efficient workflow and positive patient experience. The individual will serve as a full-time certified pharmacy technician, operating pharmacy systems, and processing prescriptions under a pharmacist's supervision. They will also supervise pharmacy technicians and cashiers, and be responsible for personnel selection, scheduling, and development. The role includes customer engagement, resolving complaints, and enhancing customer experience. Operations involve assisting in patient care, prescription data entry, and medication preparation. The individual will manage core pharmacy workflow, drive excellence in pharmacy operations, and ensure compliance with business policies and laws. They will also lead performance management of technicians, including hiring, onboarding, training, and scheduling. The role requires maintaining PTCB certification and enhancing current knowledge and skills related to pharmacy and healthcare.

Electrical Technician

Company: Saint-Gobain

Location: Athens, GA

Posted Dec 21, 2024

CertainTeed, a leading North American brand of building products, is seeking a Maintenance Electrician Technician. The role involves testing, calibrating, repairing, and maintaining electrical equipment. The ideal candidate should have a minimum of 3 years of industrial electrical maintenance experience, technical qualification in mechanical field, and proficiency in ERP systems (preferably SAP). They must be able to diagnose failures in various systems, read and understand technical manuals, and have excellent communication skills. The position offers a competitive compensation of $29.73 and a 12-hour rotating shift schedule.

Night Maintenance

Company: Cracker Barrel

Location: Valdosta, GA

Posted Dec 21, 2024

The Night Maintenance employee at Cracker Barrel in Valdosta, GA, is responsible for ensuring the store's cleanliness and safety, thereby enhancing guest satisfaction. Key responsibilities include maintaining high cleanliness standards, adhering to safety protocols, and being flexible with work hours. The role requires physical stamina to stand for long periods, lift up to 25 pounds, and work in varying temperatures. Strong interpersonal skills and teamwork are also essential.

Channel Sales and Partnerships Manager -Insights, Identity, Fraud, and Open Banking Solutions (Open to Remote US)

Company: Mastercard

Location: Atlanta, GA

Posted Dec 21, 2024

Mastercard is seeking a Channel Sales and Partnerships Manager to drive revenue through strategic partnerships in the NAM region, focusing on Insights, Identity, Fraud, and Open Banking solutions. The role involves partner recruitment, onboarding, revenue activation, and growth. The ideal candidate should have extensive experience in data and analytics solutions, strong networking skills, and the ability to manage major customer relationships.

Customer Service Associate

Company: Walgreens

Location: Augusta, GA

Posted Dec 21, 2024

The role involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and maintaining a clean store. Responsibilities also encompass operating a cash register, recommending items, implementing asset protection procedures, and ensuring compliance with regulated product laws. The position requires flexibility in scheduling and prior retail experience is preferred.

MAC Freelancer - Macys Southlake - Morrow, GA

Company: ELC Beauty

Location: Morrow, GA

Posted Dec 21, 2024

The job posting is for a make-up artist position in a prestige beauty store. The role involves providing a personalized and inspirational customer experience, working as part of a high-performing team, and maintaining high standards of visual merchandising. The company values diversity and offers excellent training, development, and a competitive benefits package. While certification or previous experience is preferred, amateur level experience with high creative and technical expertise is also welcome. The role requires working various retail hours, including weekends and special events, and proficiency with retail point-of-sale software.

Drive with Lyft - No Experience Needed

Company: Lyft

Location: Atlanta, GA

Posted Dec 21, 2024

Lyft is inviting new drivers in Atlanta to join with an offer of a $500 bonus for completing 100 rides in the first 30 days. The company is also launching the Women+ Connect feature nationwide to enhance the driving experience for women and nonbinary drivers. Lyft provides flexibility, allowing drivers to set their own schedules and enjoy benefits like Upfront Pay and keeping 100% of their tips. The platform aims to make rideshare better for everyone by fostering diverse communities and positive connections.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

Related Pages