Guest Service Fundamentals Jobs in Atlanta, GA

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Looking for Guest Service Fundamentals jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Atlanta, GA area.

ICS/OT Cybersecurity Manager

Company: Accenture

Location: Atlanta, GA

Posted Dec 21, 2024

This job opportunity involves leading ICS/OT security engagements in critical infrastructure sectors, performing security assessments, and recommending/implementing improvements. The role requires 2-5 years of ICS security experience, familiarity with various security frameworks, and knowledge of ICS technologies. Authoring detailed reports and presenting findings to non-technical staff are essential. A Bachelor's Degree is required, and a Master's Degree is a plus. Travel is expected, up to 50% domestically and internationally. Additional qualifications include relevant certifications, reverse engineering experience, scripting language proficiency, and proposal development skills.

Host

Company: Cracker Barrel

Location: Albany, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Host to welcome guests into the store with a smile and provide excellent customer service. The role offers flexible hours, opportunities for promotion, and competitive pay and benefits. The company values diversity, inclusion, and employee development, and provides a culture of belonging and commitment to diversity, equity, and inclusion.

Dishwasher

Company: Cracker Barrel

Location: Marietta, GA

Posted Dec 21, 2024

The job posting for a Dishwasher and Kitchen Team Member at Cracker Barrel Old Country Store in Marietta, GA, emphasizes a positive work environment. The role involves working closely with both kitchen and dining room teams to ensure guest satisfaction. Responsibilities include stocking the kitchen, maintaining cleanliness, and handling food items. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Dishwasher

Company: Cracker Barrel

Location: Lithia Springs, GA

Posted Dec 21, 2024

The job posting for a Dishwasher and Kitchen Team Member at Cracker Barrel Old Country Store in Lithia Springs, GA, emphasizes a positive work environment. The role involves working closely with both kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Territory Sales Representative

Company: Autodesk

Location: Atlanta, GA

Posted Dec 21, 2024

Autodesk is seeking a successful sales professional to sell complex software products and services to SMB and Enterprise customers. The role involves prospecting, presenting, and selling within key industry verticals such as AEC, Manufacturing, or Media & Entertainment. The ideal candidate should have B2B sales experience, SaaS experience, and a track record of exceeding quota. The company offers a supportive, success-driven sales culture with excellent career development and compensation opportunities.

Cook

Company: Cracker Barrel

Location: Augusta, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Cook to join their kitchen team. The role involves preparing a full menu of Southern favorites using the company's recipes and methods. The Cook will ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. Flexible hours are available, and there are opportunities for promotion and development. The ideal candidate should be 18 years old, able to stand for long periods, lift up to 40 pounds, and work with hot and cold food items. Cracker Barrel values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, competitive pay, and benefits.

Technology Delivery Lead Assoc Director - Murex

Company: Accenture

Location: Atlanta, GA

Posted Dec 21, 2024

Accenture is a leading professional services company that has been helping Murex clients transform their operations and risk management functions for over 20 years. The company offers a range of services, including system transformation, DevOps enablers, cloud, continuous testing, upgrade, and managed services. Accenture is committed to diversity and inclusion, and provides equal employment opportunities for persons with disabilities or religious observances.

S&C M+C Strategic Initiatives and Operations (SIO) Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Dec 21, 2024

Accenture is seeking a S&C M+C Strategic Initiatives and Operations (SIO) Senior Manager for its North America Marketing + Communications team. The role involves developing marketing operations strategy, managing processes, and providing operational discipline to the Marketing & Communications team. The SIO Senior Manager will plan and direct administrative, financial, and operational activities, create leadership presentations, and act as a facilitator or project manager. The ideal candidate is a strategic thinker, innovative, focused on solving business challenges, and has experience in project management and complex stakeholder management. The role requires budget management, reporting, planning, ensuring operational effectiveness, and collaborating with peers to share best practices. The SIO senior manager will also manage, develop, and inspire teams.

Cook

Company: Cracker Barrel

Location: Augusta, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Cook to join their kitchen team. The role involves preparing a full menu of Southern favorites using the company's recipes and methods. The Cook will ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. Flexible hours are available, and there's potential for promotion and continued development. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Retail Sales

Company: Cracker Barrel

Location: Winder, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Braselton, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. Flexible hours and opportunities for promotion are available. The job requires standing for long periods, lifting up to 40 pounds, and working with various food items. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, competitive pay, and benefits.

Software Developer - 37666

Company: Alion Science and Technology

Location: Augusta, GA

Posted Dec 21, 2024

Enlighten, an Alion company is looking for a Software Developer with experience in analytic development, cloud infrastructure, and software engineering. The ideal candidate will have a Bachelor's degree in technical discipline and 5+ years of experience in Analytic Software Development or Cloud Engineering/Computing/Software Engineering.

Cook

Company: Cracker Barrel

Location: Newnan, GA

Posted Dec 21, 2024

Cracker Barrel is seeking a Cook to join their kitchen team. As a Cook, you will use Cracker Barrel's recipes and methods of food preparation to whip up their full menu of Southern favorites. The role offers flexible hours, opportunities for promotion, and competitive pay and benefits.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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