Guest Service Fundamentals Jobs in Atlanta, GA

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Looking for Guest Service Fundamentals jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Atlanta, GA area.

Accenture GO Marketing Senior Manager - North America

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture is seeking a Senior Manager for GO Marketing in North America. The role involves leading the creation of bespoke marketing strategies for complex deals, growing the capability across the M+C Sales team, and increasing marketing differentiation across the sales lifecycle. The individual will collaborate with various teams, including sales, creative, digital, and support teams, to develop marketing strategies, messaging, and creative solutions. They will also serve as a Global SME for a core capability and coach and mentor GO Marketers. The role requires a self-starter with strong executive presence, deep business acumen, and the ability to work in a matrixed environment.

Oracle Cloud Security Consultant

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture's Oracle practice offers a dynamic environment where professionals can transform businesses using cutting-edge technologies like IoT, automation, and AI. They have developed their own platform, myConcerto, to help companies become digital leaders. The role involves designing, building, and configuring Oracle Cloud applications, managing project teams, and staying updated on industry trends. Accenture values diversity, inclusion, and is committed to providing equal employment opportunities.

Server

Company: Cracker Barrel

Location: Macon, GA

Posted Dec 20, 2024

Cracker Barrel offers a server position in Macon, GA with flexible hours, no tip sharing, and opportunities for promotion. The role involves serving guests in a fast-paced, family-friendly environment, working as a team to achieve the mission of 'Pleasing People'. Servers must be able to stand for long periods, lift up to 40 pounds, and work with hot and cold food items. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training and diverse career paths. Benefits include weekly pay, health benefits, 401K, vacation time, and employee discounts.

Cleaning Crew Member

Company: Cracker Barrel

Location: Cartersville, GA

Posted Dec 20, 2024

The job posting is for a Cleaning Crew Member at Cracker Barrel Old Country Store in Cartersville, GA. The role involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. The position requires standing for long periods, lifting up to 40 pounds, and working with various food items. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, competitive pay, and benefits.

Workday Student Financial Aid Lead - Higher Education

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture is seeking a Workday Student Financial Aid Lead for its Higher Education Team. The role involves being a Workday functional expert, guiding clients through the entire systems development lifecycle, and integrating the Workday system into clients' business environments. The ideal candidate should have 5+ years of experience in a Higher Education Financial Aid office and implementing student systems or other ERP software solutions. They should also possess advanced MS Excel skills and Workday certification is a plus. The role offers opportunities for professional growth and taking Workday skills to the next level.

Cook

Company: Cracker Barrel

Location: Jefferson, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Cook to join their kitchen team. The role involves preparing a full menu of Southern favorites using the company's recipes and methods. The Cook will ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. Flexible hours are available, and there are opportunities for promotion and continued development. The ideal candidate should be 18 years old, able to stand for long periods, lift up to 40 pounds, and work with hot and cold food items. Cracker Barrel values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, competitive pay and benefits, and flexible schedules.

Front End Web Development Lead

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture Interactive, the world's largest and most disruptive agency, is seeking a senior front-end developer with 5+ years of experience in technologies like HTML5, CSS Preprocessors, UI/UX frameworks, and JavaScript frameworks. The role involves providing technical leadership, overseeing development teams, and creating project estimates. The ideal candidate should have a Bachelor's degree or equivalent, and experience in Agile/Scrum methodology. Bonus points for agency/startup experience, cross-geography team leadership, and full-stack architectural expertise.

Cook

Company: Cracker Barrel

Location: Carrollton, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Cook in Bremen, GA. The role involves preparing Southern favorites using their recipes and methods, ensuring high standards of professional cooking, quality, safety, and cleanliness. The position offers flexible hours, potential for promotion, and continued development. Qualifications include being 18 years or older, capable of standing for long periods, lifting up to 40 pounds, and working with various food items. Cracker Barrel emphasizes a culture of belonging, diversity, equity, and inclusion, providing top-notch training, diverse career paths, competitive pay, and benefits.

To-Go Hospitality

Company: Cracker Barrel

Location: Kennesaw, GA

Posted Dec 20, 2024

Cracker Barrel is seeking a To-Go Specialist to provide hospitality in a fast-paced, on-the-go environment. The role offers growth opportunities, great benefits, and a culture of inclusivity. Employees will support catering and to-go services while ensuring guests enjoy their homestyle favorites.

Cook

Company: Cracker Barrel

Location: Buford, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Cook in Buford, GA. The role involves preparing Southern favorites using their recipes and methods, ensuring high standards of professional cooking, quality, safety, and cleanliness. The position offers flexible hours, potential for promotion, and continued development. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, competitive pay, and benefits.

Retail Sales

Company: Cracker Barrel

Location: Perry, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store in Perry, GA is seeking a Retail Sales team member. The role involves managing the retail shop, stocking shelves, and providing excellent guest service. Flexible hours and opportunities for promotion are available. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

To-Go Hospitality

Company: Cracker Barrel

Location: Carrollton, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a To-Go Specialist in Bremen, GA. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel emphasizes inclusivity and equality, with a zero-tolerance policy for racism.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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