Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Human Resources Analyst

Company:

Location: Itasca, IL

Posted Jan 24, 2025

Product Marketing Manager

Company:

Location: Hickory Hills, IL

Posted Jan 24, 2025

Senior Campaign Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a leading North American distributor of shipping, industrial, and packaging materials, is seeking a Senior Campaign Manager. The role involves driving paid search strategies for Uline.com, managing text and shopping ad campaigns, and analyzing campaign performance. The ideal candidate will have a Bachelor's degree in marketing or related field, 3+ years of digital marketing experience, and proficiency in Microsoft Office, Google AdWords, Bing Ads, and Google Analytics. Benefits include comprehensive insurance coverage, 401(k) with employer match, bonus programs, and employee perks like an on-site café and fitness center.

Category Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, is seeking a Category Manager. The role involves leading and nurturing a product line, researching and sourcing new products, providing product recommendations, leading vendor meetings, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 7+ years of experience in Product Management, Supply Chain, or Marketing, and proficiency in Microsoft Office, especially Excel. Uline offers comprehensive benefits including medical, dental, vision and life insurance, 401(k) with 6% employer match, multiple bonus programs, paid holidays, generous paid time off, and a Tuition Assistance Program. Employee perks include an on-site café, a first-class fitness center with complimentary personal trainers, and over four miles of walking trails.

Senior Campaign Manager

Company:

Location: Lake Bluff, IL

Posted Jan 24, 2025

Uline, a leading North American distributor of shipping, industrial, and packaging materials, is seeking a Senior Campaign Manager. The role involves driving paid search strategies for Uline.com, managing text and shopping ad campaigns, and analyzing campaign performance. The ideal candidate will have a Bachelor's degree in marketing or related field, 3+ years of digital marketing experience, and proficiency in Microsoft Office, Google AdWords, Bing Ads, and Google Analytics. Benefits include comprehensive insurance coverage, 401(k) with employer match, bonus programs, and employee perks like an on-site café and fitness center.

Senior Database Administrator

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Advertising Campaign Manager

Company:

Location: Lake Bluff, IL

Posted Jan 24, 2025

Associate Category Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Warehouse Department Manager - Overnights

Company:

Location: Lake Forest, IL

Posted Jan 24, 2025

Microsoft 365 System Administrator

Company:

Location: Chicago, IL

Posted Jan 24, 2025

Senior Category Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a leading North American distributor of shipping, industrial, and packaging materials, is seeking a Senior Category Manager. The role involves overseeing a product line, directing a team of Product Associates, managing vendor relationships, and strategizing with company managers. The ideal candidate should have a Bachelor's degree, preferably an MBA, and 7+ years of product/category management experience. Uline offers comprehensive benefits including medical, dental, vision, life insurance, 401(k) with employer match, bonus programs, paid holidays, generous paid time off, tuition assistance, and on-site amenities like a café and fitness center.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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