Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Part-Time Retail Associate

Company: The TJX Companies, Inc.

Location: O'Fallon, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is positive, encouraging, and embraces change. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $15.00 to $15.50 per hour.

Field Service Senior Maintenance Technician - Chicago Region

Company:

Location: Chicago, IL

Posted Jan 24, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert break-fix and preventative maintenance. Key responsibilities include identifying and sourcing parts, performing maintenance according to industry standards, and optimizing maintenance procedures with customer counterparts. The role requires extensive travel, physical exertion, and adherence to safety protocols. ATS values communication, customer focus, personal discipline, and safety. Desirable skills include experience in condition-based maintenance, precision mechanical alignments, and maintenance of process equipment.

70126-Backroom Coor

Company: The TJX Companies, Inc.

Location: Bolingbrook, IL

Posted Jan 24, 2025

HomeGoods is seeking a flexible, organized, and team-oriented individual for a merchandising role. The position involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing excellent customer service. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $16.00 to $16.50 per hour. HomeGoods values diversity and inclusivity, embracing each other's differences and unique perspectives.

Copywriter

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Scientist - HPLC-MS

Company: Thermo Fisher Scientific

Location: Lake Bluff, IL

Posted Jan 24, 2025

Warehouse Specialist

Company: Sunrun

Location: Park Ridge, IL

Posted Jan 24, 2025

Sunrun is a company dedicated to transforming the way we power our lives through sustainable energy solutions. They emphasize diversity, inclusion, and belonging in their work environment. The Warehouse Specialist role is crucial in their operations, ensuring efficient material management and deployment. This role involves receiving, shipping, building jobs, maintaining inventory accuracy, and ensuring warehouse cleanliness. Sunrun offers competitive compensation, benefits, and growth opportunities. The company values safety, teamwork, and innovation.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, maintaining departmental standards, and adhering to HIPAA regulations. The role requires working in a high-paced environment, managing conflicts, and assisting pharmacists. Qualifications include a high school diploma, ability to handle confidential information, and familiarity with EPRN. The company, Mariano's, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Store Associate

Company: CVS Health

Location: Tinley Park, IL

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Freeport, IL

Posted Jan 24, 2025

PERSONAL SHOPPER - SAM'S

Company: Walmart

Location: Marion, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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