Guest Service Fundamentals Jobs in Chicago, IL

52,710 open positions · Updated daily

Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Rockford, IL

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Merchandise and Stocking Associate

Company: Walmart

Location: Springfield, IL

Posted Jan 24, 2025

The job posting for a Merchandising & Stocking Associate at Sam's Club emphasizes a fast-paced, physically demanding role. The associate will work on their feet, moving inventory, unloading trucks, and stocking shelves. They will serve as a 'mini tour guide' for members, helping them find products. The role requires adaptability, problem-solving skills, and the ability to lift heavy objects. The position offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U.

Meat Cutter and Wrapper

Company: Walmart

Location: Champaign, IL

Posted Jan 24, 2025

Sam's Club is seeking a dedicated and customer-focused meat team member. The role involves not just cutting meat, but also making crucial decisions about quality, packaging, and display. The successful candidate will thrive in a fast-paced environment, prioritize member satisfaction, and maintain a clean, member-ready area. They will also leverage digital tools to enhance sales and customer experience. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $16.00 to $23.00.

Produce Associate

Company: Walmart

Location: Calumet City, IL

Posted Jan 24, 2025

Baker and Packager Associate

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

The Bakery/Packager position at Sam's Club involves preparing fresh baked items daily, maintaining a clean and organized workspace, and providing excellent customer service. The role requires multi-tasking, problem-solving, and the ability to work in fast-paced environments. The team is committed to member satisfaction and works collaboratively to ensure high-quality products. Benefits include competitive pay, health benefits, 401(k), and various other perks.

Meat Cutter and Wrapper

Company: Walmart

Location: O'Fallon, IL

Posted Jan 24, 2025

Sr. Warehouse Driver

Company: Sunrun

Location: Park Ridge, IL

Posted Jan 24, 2025

Sunrun is seeking a dedicated and experienced warehouse and delivery professional. The role involves restocking trucks, fulfilling installer orders, and staging project materials. The candidate must have 4+ years of driving experience with cargo vans and box trucks, and 1+ year of warehouse experience. Key responsibilities include coordinating with the Branch Leadership Team for material delivery plans, conducting safety checks, loading and unloading vehicles, and maintaining accurate records. The ideal candidate should be forklift certified, have experience with warehouse inventory management, and demonstrate efficiency and cost-saving skills. Sunrun offers competitive compensation, benefits, and a commitment to diversity, inclusion, and belonging.

Contract Administrator

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

A Paralegal position is available in Oak Brook Terrace. The role involves preparing various legal agreements, ensuring compliance with firm policies, and managing tasks independently. The ideal candidate should have experience with service agreements, SaaS agreements, and software license agreements. They must be well-organized, detail-oriented, and proficient in Microsoft Office Suite. Familiarity with Kanbanize project management software and paralegal certification is a plus. The company, Addison Group, is known for its people-over-process approach and commitment to employee growth.

Insurance Agent

Company: COUNTRY Financial

Location: Tinley Park, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Danville, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

Related Pages