Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Pharmacy Intern

Company: CVS Health

Location: Bloomington, IL

Posted Jan 23, 2025

Route Driver

Company: Sodexo

Location: Rolling Meadows, IL

Posted Jan 23, 2025

Sodexo is seeking a full-time Route Driver in Chicago, offering a pay range of $14 per hour. The role involves delivering goods, materials, and passengers, and may include general warehouse duties. Successful candidates should have 0-2 years of transportation experience, a valid driver's license, and be team-oriented, adaptable, reliable, and safety-conscious. Sodexo provides a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Maintenance Utility Technician - Entry Level

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The job posting is for a Utility Technician role at Kohl's, working Monday through Friday from 4p to 2a. The role involves maintaining and repairing equipment and machinery, monitoring and stocking as needed, completing daily cleaning checklists, performing diagnostics, troubleshooting, and operating power equipment. Additional responsibilities include assisting with repairs, preventative maintenance, and minor projects, as well as handling tasks like painting, changing light bulbs, and removing trash. The required skills include basic mechanical aptitude. Kohl's offers a range of benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and assistance for life events. The pay range is $18.05 - $23.45.

Management Trainee Internship (Summer '25) - Elmhurst, IL

Company: Enterprise Mobility

Location: Villa Park, IL

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills through real-world professional experience. Paid interns learn to run a successful business, acquire marketable skills in management, and work alongside peers in a team-based environment. The internship, running from May to August 2025, involves diverse tasks such as managing a fleet of vehicles, customer service, marketing strategies, and building relationships. Eligible candidates must be at least 18, enrolled in a bachelor's degree program, have sales, leadership, and customer service experience, a valid driver's license, and U.S. work authorization.

Spring Coiling Engineer

Company: Flex

Location: Mundelein, IL

Posted Jan 23, 2025

Flex, a diversified manufacturing partner, is seeking a Process Engineer - Spring Coiling for their Libertyville, IL location. The role involves planning, directing, and coordinating Spring Coiling manufacturing processes, ensuring flawless, safe, and compliant operation of coiling lines. The engineer will participate in requirement definition, design reviews, and development of training plans. They will also contribute to validation approach, understand manufacturing equipment concepts, and design manufacturing processes within budgetary parameters. The ideal candidate will have hands-on training in metal engineering/spring coiling manufacturing, 5+ years of experience in spring coil manufacturing, and experience working with equipment suppliers and vendors.

Director Product Management - Acquisition Marketing Technology

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is seeking a MarTech Product Leader to lead the strategy, roadmap, implementation, and management of enterprise marketing technology products and platforms. The role involves building strong partnerships with marketing, analytics, and engineering organizations to deliver AdTech/MarTech capabilities. The ideal candidate will have 8+ years of product development experience, a deep understanding of AdTech/MarTech, and strong leadership skills. The position offers a competitive salary range between $177,500.00 to $270,300.00, along with comprehensive benefits.

Sr. Analyst - DDAT FP&A

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

CVS Health is seeking a Senior Financial Analyst for its Pharmacy Services (PS) DDAT Finance Organization. The role involves managing, planning, and reporting on PS DDAT expenses, working cross-functionally with various teams. Key responsibilities include performing month-end journal entries, developing financial models, maintaining FTE rosters, and conducting monthly financial analyses. The ideal candidate should have 3+ years of FP&A experience, proficiency in Excel and Clarity PM, and strong communication skills. The role offers a competitive pay range and comprehensive benefits.

Equipment Maintenance Technician

Company: Jabil

Location: Schaumburg, IL

Posted Jan 23, 2025

Jabil, a global leader in engineering, manufacturing, and supply chain solutions, is seeking an experienced Electro-Mechanical Equipment Technician. The role involves troubleshooting, repairing, and maintaining manufacturing equipment, as well as performing preventive maintenance and calibrations. The ideal candidate should have an Associates degree in electronics, 5-8 years of experience in a manufacturing environment, and knowledge of electro-mechanical equipment, safety practices, and specialized maintenance tracking programs. Jabil offers competitive compensation, benefits, and opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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