Guest Service Fundamentals Jobs in Chicago, IL

52,710 open positions · Updated daily

Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Custodial Supervisor

Company: Aramark

Location: Chicago, IL

Posted Jan 23, 2025

The Custodial Supervisor role at Aramark involves maintaining cleanliness and quality through inspections, training, and employee accountability. Supervisors are expected to build relationships, improve morale, and develop associates. The hourly rate ranges from $21.00 to $21.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include conducting inspections, training, enforcing policies, and supervising projects. Prior supervisory experience is required, along with physical ability to lift up to 50 lbs and strong interpersonal skills.

Personal Banker

Company: Advia Credit Union

Location: Cary, IL

Posted Jan 23, 2025

HR Compliance & EEO Specialist

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

TransUnion's Job Applicant Privacy Notice details the personal information collected and privacy choices available. The Employee Relations Center of Excellence (CoE) is a team of HR compliance experts, aiming to maintain a positive and compliant work environment. This role involves supporting HR compliance, conducting thorough investigations, and executing strategic HR initiatives. The company culture encourages collaboration, innovation, and professional growth, offering flexible time off, tuition reimbursement, and a supportive work environment. Required qualifications include 3-5 years of HR compliance experience, understanding of employment laws, and strong communication skills. The role involves conducting HR investigations, preparing reports, and advising on workplace issues. This is a hybrid position with comprehensive benefits, including health benefits, parental leave, and tuition reimbursement.

Part Time (30 Hours) Associate Banker, Mattis and Springfield Branch, Champaign, IL

Company: JPMorgan Chase

Location: Champaign, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and providing tailored financial advice. Key responsibilities include welcoming clients, handling transactions, educating them on technology, and assisting with new account openings. The ideal candidate should have customer service experience, be tech-savvy, and possess strong interpersonal skills. The company, Chase, is a leading financial services firm offering competitive rewards, benefits, and a diverse, inclusive work environment.

Marketing Associate, Investment Sales

Company: ORIX Corporation USA

Location: Chicago, IL

Posted Jan 23, 2025

The Associate will provide marketing coordination to the Investment Sales team at Lument, focusing on creating professional collateral and maintaining the CRM database. Key responsibilities include building proposals and offering memoranda, managing email blasts and social media posts, maintaining a marketing schedule, working with third parties for advertising and database maintenance, managing deal flow, generating market reports, and creating call lists. The role requires a Bachelor's degree, 1-3 years of marketing experience, strong organizational skills, excellent written communication, and proficiency in Microsoft Office, particularly Excel and PowerPoint. The annual base salary ranges from $75,000 to $95,000. ORIX USA offers a competitive benefits package, emphasizing work-life balance, family care, and flexible work arrangements.

Theatre Team Member

Company: Cinemark

Location: Lake Zurich, IL

Posted Jan 23, 2025

Cinemark offers a career with epic opportunities for growth and immersion in the film industry. Team Members create a welcoming environment, handle transactions, ensure guest satisfaction, and maintain theatre cleanliness. They may also work cross-functionally as Ushers, Box Office, or Concessionists. Requirements include being at least 16, having excellent customer service, and being able to work flexible hours. Benefits include discounts, 401k matching, growth opportunities, education assistance, health benefits, parental leave, and paid time off.

Senior Corporate Accountant

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Jan 23, 2025

This role involves comprehensive cash flow management, including budgeting, forecasting, and reporting. The individual will be responsible for various accounting tasks related to the corporate general ledger, such as journal entries, reconciliations, and financial statement preparation. Key responsibilities include coordinating with corporate teams, leading regional discussions, and calculating cash flow conversion rates. The role requires a Bachelor's degree in accounting, CPA designation, and at least three years of experience in public accounting or similar-sized companies. Leadership experience in growing the accounting/finance team in a fast-paced environment is preferred. The salary range is $75,000 - $80,000, with additional benefits including an annual bonus, 401K match, profit sharing, and medical benefits.

DELI/COFFEE SHOP LEAD BARISTA

Company: Kroger

Location: Buffalo Grove, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

Related Pages