Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Pharmacy Operations Manager

Company: Walgreens

Location: Naperville, IL

Posted Jan 23, 2025

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Mount Prospect, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain current knowledge of pharmacy systems, ensure accurate processing of insurance claims, and perform clinical and wellness services.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Gurnee, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Local CDL A Delivery Driver - Streator, IL

Company: US Foods

Location: Ottawa, IL

Posted Jan 23, 2025

US Foods is seeking a new driver for their Streator, IL location. The position offers a starting wage of $26.23/hour, increasing to $28.73/hour after probation, along with a comprehensive benefits package including full health insurance on day 1. The role involves safely delivering products to customers, maintaining delivery schedules, and handling customer service tasks. The ideal candidate should have a valid CDL Class A, at least six months of commercial driving experience, and be comfortable working in various weather conditions. US Foods values its drivers, offering competitive compensation and benefits, and emphasizes a culture of integrity, reliability, and continuous improvement.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Park Ridge, IL

Posted Jan 23, 2025

Pharmacist Local Specialty

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: Upper Alton, IL

Posted Jan 23, 2025

Customer Service - Donor Support Technician

Company: CSL

Location: Aurora, IL

Posted Jan 23, 2025

The job involves preparing the donor and equipment for the pheresis process, monitoring the donor and process, responding to alarms, recording incidents using a PDA, maintaining a clean work environment, and ensuring accurate data recording. The role requires a high school diploma, at least three months of relevant work experience, and the ability to perform basic math calculations. The position involves working in a fast-paced environment with frequent interruptions and exposure to hazardous chemicals. Benefits include health care options, life insurance, disability coverage, a 401(k) program, paid time off, and observed holidays. CSL Plasma is a global organization committed to collecting human plasma for those with rare and serious diseases.

Pharmacy Intern

Company: Walgreens

Location: Bourbonnais, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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